System information

Red Book for AIX Rel. 7.0 and 8.0

Troubleshooting Eterm for Windows

Review the following troubleshooting issues if problems arise.

Assigned User Defined Screens Box Appears When Pressing Alt Key

From the Configure > Display Options menu, select Show User Defined Options to set Eterm

to display the names of user-defined options associated with the current screen whenever you

press the Alt key. This is the same as using Alt-F11 to show user-defined options.

Cannot Hear Intuit Eclipse Tunes

First check whether other applications on your computer can play sounds. If not, the problem

might be with your sound system. Check all components of your sound system.

Otherwise, from the Configure > Sounds menu, select how your computer plays the Intuit

Eclipse message alert tune. Make certain that you select either the Windows or PC option.

Characters Print Instead of Lines When Printing Screens

From the Configure menu, select Printing to display the Configure Printing dialog box. From

the Screen Printing area, select Image to draw the screen print on your printer, or Text to send

line drawing characters that correspond to the screen print. To use the Text option, you must

have the appropriate line drawing character set installed on your printer.

Intuit Eclipse Imaging Index Cannot Find Images

By default, Eterm uses C:\Program Files\Intuit Eclipse\Eterm as the Eterm messaging directory.

If you use shortcuts to start Eterm, check that the path specified in the Start In field of the short

cut points to the messaging directory used by the Eclipse add-on product. If your short cut points

to a different directory, or if the add-on product uses a different directory, you need to change

one to match the other.

You install Eterm using its installation program, rather than just copying and replacing the

executable. The installation program creates the appropriate shortcuts to Eterm. After installing

Eterm, remember to restart your computer. This also forces the Eclipse add-on products to restart

and read the correct Windows registry information for the new version of Eterm.

Error Messages When Using Eterm on a Laptop Computer

Some laptop computers produce error messages when the middle mouse button is set to any

option other than Disable. From the Configure menu, select Mouse Buttons to display the

Configure Mouse Buttons dialog box, and select the Disable setting for the middle mouse button.

Eterm Always on Top of Other Applications

From the Configure menu, selecting Display Options and Always on top causes Eterm to

always be visible, even when you run other programs. This change is not saved in the INTUIT

ECLIPSE.INI file and must be set each time you run Eterm.

Getting Out of Full Screen Mode

Use the Alt-Enter key sequence to switch from the full screen scalable font to the previously

selected font size or the default.