Technical information

Frequently Asked Questions (FAQs)

If dialing from a terminal program works, make one minor change before you dial

in using the Win95 dialer. Change the connection settings so that the Terminal

Window will appear after connection. Dial out using the Win95 dialer, but type the

Username and Password manually. Then choose Option #1 (PPP Session) and

click the Continue button. If this works, there is a problem with PAP

authentication and TACACS+.

If this doesn't work, you may have an IP address assignment problem. If you are

using DHCP IP addressing, try setting a static group of IP addresses in the

RASExpress Server. Telnet into

the RASExpress Server and change the IP assignment type to Address Pool.

Configure the RASExpress pool to use the 24 IP addresses that are available on

your network.

Current versions of TACACS+ do support PAP authentication; however, there is

an older version of TACACS+ that may not support PAP authentication.

Q11. Q11: I have RADIUS (or TACACS+) Accounting enabled, but

I'm not getting any information sent to my authentication

server from RASExpress. How can I be sure that Accounting is

working in RASExpress?

A11. Perform the following steps:

1. Telnet to the RAS Server.

2. Select option 3, Configuration of RASExpress Server.

3. Enter the Supervisor password.

4. Select option 1, Server Setup.

5. Select option 11, Security.

6. Set option 1, Security Protocol to the correct protocol (either RADIUS or

TACACS+).

7. Set option 2, Accounting to Enabled.