User guide

RASExpress User Guide
74 CommPlete Communications Server
User Information Form
Enter basic information about the user in the User Information form. When you are
done, click Submit to save the information and return to the User Configuration
page, or click Reset to cancel your changes.
User Name
Type the user name in this field. This is the name a remote caller uses to log into the
RASExpress server. It may not duplicate any other user name.
Password
Type the password the user will use to log into the RASExpress server. The password
is case-sensitive. It should be unique and easy for the use to remember. For security,
the password characters are shown as a string of asterisks.
Confirm Password
Retype the password to confirm it.
Remote User Enter Number
Select ON to indicate that the user is mobile. When the user calls into the RASExpress
server, RASExpress prompts the user to type his or her local telephone number. The
server then disconnects and calls back the user at that number after the delay
specified in the Callback Delay field.
Callback Number
To enable callback security, type the user’s callback security phone number in this
field. When a user calls in with a valid user name and password, the RASExpress
server hangs up. Then, after the delay specified in the Callback Delay field, the
RASExpress server calls back the user at the callback number. This field is valid only
if the Remote User Enter Number option is disabled by selecting OFF.
Callback Delay
This field sets the time in seconds that the RASExpress server must wait before
calling back the user. The value entered in this field is valid only if the Remote User