Quick Reference Guide
Quick Reference Guide P/N 82027808 Revision I (12/15/97) MT1932ZDX, MT1932ZDXI, MT1932ZDXK, MT1932ZDX-Mac This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright ©1997, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc.
Contents Chapter 1 - Introduction Congratulations ..................................................................................... 6 What Is in My Modem Package? ......................................................... 7 Chapter 2 - Quick Start Introduction ............................................................................................ 8 What You’ll Need ................................................................................... 8 Safety Warnings .................................
Telephone Line ............................................................................ 23 Communications Software .......................................................... 24 Connections ........................................................................................ 24 Connecting to the Computer (“RS232”) ..................................... 25 Connecting to the Telephone Line (“LINE”) ............................... 25 Connecting a Telephone Set (“PHONE”) ...................................
Appendix B - Technical Specifications Appendix C - Service, Warranty and Tech Support Limited Warranty ................................................................................. 76 On-line Warranty Registration ............................................................ 77 Service ................................................................................................. 77 Tech Support .......................................................................................
MT1932ZDX Quick Reference Guide Chapter 1 - Introduction Congratulations Congratulations on your purchase of the MT1932ZDX fax modem, one of the finest fax modems available today from one of America’s oldest and most respected modem manufacturers. The MT1932ZDX complies with the international V.32terbo standard for a top speed of 19,200 bits per second (bps). It is downward compatible with all previous standards, including V.32bis (14,400 bps), V.32 (9600 bps), V.22bis (2400 bps), and V.22 (1200 bps).
Chapter 1 - Introduction What Is in My Modem Package? Your MT1932ZDX package has several components. Make sure you have them all before trying to operate your modem.
MT1932ZDX Quick Reference Guide Chapter 2 - Quick Start Introduction We know you’re eager to get your Multi-Tech MultiModemZDX fax modem up and running, so we’ll skip the features for now, and show you step-bystep how to set it up, check it out, and make your first calls.
Chapter 2 - Quick Start Safety Warnings • • • • • • Never install telephone wiring during a lightning storm. Never install a telephone jack in a wet location unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines.
MT1932ZDX Quick Reference Guide Step 2: Connect the Modem to Your System Placing the MT1932ZDX in a convenient location, connect it to your computer’s serial port, to the telephone line, to AC power, and, optionally, to your telephone (the ZDXK and ZDXI models do not have a telephone jack). ✳ Figure 2-2. ZDX connections.
Chapter 2 - Quick Start u RS232 Connection Plug one end of the serial cable into the RS232 connector on the modem, and the other end into a serial port connector on your computer, such as COM1 or COM2. u LINE Connection Plug one end of the phone cable into the MT1932ZDX’s LINE jack, and the other end into a phone line wall jack. Note: The ZDX's LINE jack is not interchangeable with the PHONE jack. Do not plug the phone into the LINE jack or the line cable into the PHONE jack.
MT1932ZDX Quick Reference Guide u Power-On Test Test the modem by turning it on (a power on/off switch is located on the right side). When you apply power, the modem performs a diagnostic selftest, indicated by the speed indicators flashing in sequence for a second or two, after which the 28 indicator should light. If this does not happen, check that the power switch is on, the power supply is solidly connected, and the AC outlet is live.
Chapter 2 - Quick Start Step 3: Install the Modem in Windows 95 If you are using Windows 95, you must install the modem in the operating system. (If you are using another operating system, you may skip this step.) Adding the MT1932ZDX to Windows 95 1. 2. 3. 4. 5. 6. 7. 8. Click the Start button, point to Settings, and click Control Panel. Double-click the Modems icon. If no modem is currently installed, the Install New Modem wizard appears.
MT1932ZDX Quick Reference Guide Removing Your Old Modem from Windows 95 When your MT1932ZDX replaces another modem, the old modem installation remains in Windows after you install the new modem, and the old modem is still selected in HyperTerminal and other Windows 95 applications. Although you can change the application connection descriptions one at a time, it is easier to force Windows 95 applications to use the MT1932ZDX by removing the old modem from Windows. 1. 2. 3. 4. 5.
Chapter 2 - Quick Start Step 4: Install and Configure Your Software You must have communications software installed in your computer to use the MT1932ZDX. If you wish to use communications software that is already installed, you should reconfigure it for the MT1932ZDX; otherwise, install the data and fax communications software provided with the MT1932ZDX (see software documentation for installation instructions). Third Party Communications Software 1. 2. 3. 4. 5.
MT1932ZDX Quick Reference Guide 6. 7. 8. 9. 16 Ideally, if you use data compression, you should set your serial port baud rate to four times the modem’s maximum transmission speed or faster; however, not all serial ports can handle speeds that high. Set the serial port baud rate to 115,200 bps if your computer has a high speed serial port with a 16550AFN UART or equivalent and Windows 95; set it to 57,600 bps if it has Windows 3.1x. If you have an older computer with a 16450 UART, set it to 19,200 bps.
Chapter 2 - Quick Start Step 5: Call the Multi-Tech BBS Test the modem’s data functions by calling the Multi-Tech Bulletin Board System (BBS) and downloading ZDXHELP.HLP, which contains the full MultiModemZDX Owner’s Manual in convenient Windows Help format. Windows 95 HyperTerminal 1. 2. Click Start; then choose Programs, Accessories, and HyperTerminal. Start HyperTerminal by double-clicking on the Hypertrm icon. HyperTerminal asks for the name of the connection. 3.
MT1932ZDX Quick Reference Guide 11. In the Main Menu, type F and press RETURN to access the Files Menu, then type D and press RETURN to download. 12. At the prompt, type zdxhelp.hlp, then press RETURN twice. 13. Answer Y or N to the automatic logoff question. 14. Type Z and press RETURN to select the Zmodem transfer protocol. 15. The download begins automatically. As the file is copied to the HyperTerminal folder, a dialog box reports on the progress of the download.
Chapter 2 - Quick Start 5. When the BBS welcome screen appears, type your first name, last name, and password following the prompts. If you are a first-time caller, the BBS asks if your name is spelled correctly. If you answer Y, a questionnaire appears. You must complete the questionnaire to use the BBS on your first call. 6. Press RETURN until the Main Menu appears (answer N to any Newsletter or Bulletins questions for now).
MT1932ZDX Quick Reference Guide Running MultiModemZDX Help Windows 95 1. 2. 3. 4. Open the folder into which you downloaded the ZDXHELP.HLP file. Move the file to a permanent location on your hard drive. Double-click on the Zdxhelp icon to run MultiModemZDX Help. Press F1 for help in using MultiModemZDX Help. Windows 3.x 1. 2. 3. 4. 5. 6. 20 Open the directory into which you downloaded the ZDXHELP.HLP file. Move the file to a permanent location on your hard drive. In File Manager, select ZDXHELP.
Chapter 3 - Features Chapter 3 - Features What Can I Do with My MultiModemZDX? Your MT1932ZDX is the gateway to the exciting world of telecommunications. You can use it to access commercial online information services such as CompuServe, America Online, Genie, and Prodigy. These services provide access to databases, encyclopedias, stock reports, news, weather, and shopping. They provide electronic mail (e-mail) links to subscribers of the same and other services.
MT1932ZDX Quick Reference Guide And of course, you can use your MT1932ZDX to send and receive faxes anywhere in the world, enabling you to communicate quickly with businesses and other organizations that do not maintain BBS’s. Features The MT1932ZDX automatically adjusts to line conditions and to the capabilities of the modem it connects to, resulting in the highest transmission speed, the most accurate error correction, and the most efficient data compression possible for each connection.
Chapter 3 - Features Required Equipment In addition to the contents of the MT1932ZDX package, you need the following equipment. u Computer The MT1932ZDX can be connected to any computer with an RS-232C/ V.24 serial port, such as the IBM PC, XT, AT, and PS/2 computers, and most PC compatibles. It can also be connected to the RS-422 serial ports on Apple Macintosh computers.
MT1932ZDX Quick Reference Guide In North America, do-it-yourself telephone extension kits and accessories are available wherever telephones are sold. You may also hire an independent contractor or your local telephone company to do the work. If you want a separate line for your fax modem, you must contact your telephone company. u Communications Software To operate the MT1932ZDX, you must have data communications (datacomm) and fax communications software.
Chapter 3 - Features u Connecting to the Computer (“RS232”) Using a matching serial cable, connect the RS232 connector on the modem to one of the serial port connectors on the back of your computer. On an IBM PC or compatible, there are usually two serial ports named “COM1” and “COM2.” COM1 typically uses a DB-9 connector, whereas COM2 may use a DB-25 connector. Most Apple Macintosh computers use round mini-DIN-8 connectors for the serial ports.
MT1932ZDX Quick Reference Guide u Connecting to Power (“POWER”) Low voltage DC power is supplied to the MT1932ZDX through a modular power supply included with the modem. Plug the power supply module into a convenient AC power outlet or surge protector. Plug the connector on the other end of the power cord into the POWER jack on the modem. A power on/off switch is located on the right side of the modem. Note: Use only the power supply supplied with the MT1932ZDX.
Chapter 3 - Features Front Panel Figure 3-2. ZDX front panel The MT1932ZDX has ten LED indicators on the front panel that indicate status, configuration, and activity: TD Transmit Data. The TD LED lights when the modem is transmitting data to another modem. The state of the LED matches the TD circuit on pin 2 of the RS-232C/V.24 interface. RD Receive Data. The RD LED lights when the modem is receiving data from another modem. The state of the LED matches that of the RD circuit on pin 3 of the RS-232C/V.
MT1932ZDX Quick Reference Guide 96 9600 bps. The 96 LED lights by itself when the modem connects at 9600 bps. It also lights in combination with the 14 LED to indicate a speed of 12,000 bps. If no speed LED lights, the modem is operating at less than 9600 bps. OH Off-Hook. The OH LED lights when the modem is off-hook, which occurs when the modem is dialing, online, or answering a call. The LED flashes when the modem pulse-dials. TR Terminal Ready.
Chapter 4 - AT Commands, S-Registers and Result Codes Chapter 4 - AT Commands, S-Registers and Result Codes AT Commands This section summarizes your modem’s AT commands. For detailed information on the commands, order the MultiModemZDX Owner's Manual or download the ASCII text or Windows Help versions from the Multi-Tech BBS (see “Step 5: Call the Multi-Tech BBS” in Chapter 2, or the reader response form at the end of this guide).
MT1932ZDX Quick Reference Guide Command: Values: Description: A: Continuous Redial n/a Redial last number until answered (10 redials in DOC modems). Do not precede this command with AT or press RETURN to execute. (Not available on ZDXK or ZDXI modems.) Command: Values: Default: Description: &An Answerback n = 0 or 1 0 Disables answerback. Enables answerback reply to an ID request.
Chapter 4 - AT Commands, S-Registers and Result Codes Command: Values: Default: Description: Bn B0 B1 Answer Tone (ZDXI modems only) n = 0 or 1 0 Select ITU-T V.21. V.22, and V.23 answer tones. Select Bell answer tones, including Bell 103. Command: Values: Default: Description: &BSn Maximum Reliable Block Size n = 0 or 1 1 &BS0 Maximum transmit block size of 64 characters. &BS1 Maximum transmit block size of 256 characters.
MT1932ZDX Quick Reference Guide Command: Values: Default: Description: Ds Nd Store Telephone Number s = dial string (phone number and dial modifiers) d = 0 or 1 none To store, enter D followed by dial string s, then N followed by directory number d. Example: ATDT9,5551212N1.
Chapter 4 - AT Commands, S-Registers and Result Codes Command: Values: Default: Description: >DTn DTMF Detection n = 0 or 1 0 >DT0 The modem will not detect DTMF tones. >DT1 The modem will detect and report DTMF tones when it is off-hook.
MT1932ZDX Quick Reference Guide Command: Values: Default: Description: &En &E8 &E9 Hewlett Packard ENQ/ACK Pacing n = 8 or 9 8 Ignore ENQ/ACK pacing characters. Respond to ENQ/ACK pacing characters. &En Command: Values: Default: Description: Non-Error Correction Mode Flow Control n = 10 or 11 10 &E10 Disable non-error correction mode flow control. &E11 Enable non-error correction mode flow control.
Chapter 4 - AT Commands, S-Registers and Result Codes Command: Values: Defaults: Description: %En %E0 %E1 %E2 %E3 %E4 %E5 Command: Values: Default: Description: &Fn &F0 &F8 &F9 Command: $Fn Values: Default: Description: $F0 $F1 Escape Sequence Options n = 0–5 1 and 4 Modem won’t escape. +++AT method. AT method. Both +++AT and AT methods. No OK response to +++AT. OK response to +++AT.
MT1932ZDX Quick Reference Guide Command: Values: Default: Description: #Fn #F0 #F1 #F2 Command: Values: Default: Description: Notes: &Gn &G0 &G1 &G2 Fallback Modes When On Line n = 0, 1, or 2 2 No fallback when on line. Fall back decrementally from maximum speed to 4800 bps as line conditions deteriorate.. Fall back decrementally to 4800 bps; fall forward when line conditions improve. Guard Tones n = 0, 1, or 2 0 Turn off ITU-T guard tones. Turn on ITU-T 550 Hz guard tone.
Chapter 4 - AT Commands, S-Registers and Result Codes Command: Values: Default: Description: Command: Values: Default: Description: In I1 I2 #Ix Inquire Product Codes n = 1 or 2 None Display firmware version number. Display modem description. Enter Login Password x = password (6–10 characters) MULTI-TECH Enters the remote configuration login password.
MT1932ZDX Quick Reference Guide Command: Values: Default: Description: Mn M0 M1 M2 M3 Modem Speaker Control n = 0, 1, 2, or 3 1 Speaker always off. Speaker on until carrier signal detected. Speaker always on. Speaker on during dialing, off during handshaking. Command: Values: Default: Description: $MBn Modem Baud Rate n = speed 19200 $MB75 Originate call in ITU-T V.23 mode (ZDXK, ZDXI only) $MB300 Originate call at 300 bps. $MB1200 Originate call at 1200 bps. $MB2400 Originate call at 2400 bps.
Chapter 4 - AT Commands, S-Registers and Result Codes Command: Values: Description: O Go Back On Line n/a Return to online mode after you have used an escape sequence to go from online mode to command mode. Command: Values: Default: Description: P Pulse Dial n/a Yes The modem pulse-dials numbers that follow P in the dialing command. Command: Values: Default: Description: &Pn Set Pulse Dial Ratios n = 0 or 1 0 60:40 break/make pulse ratio. 67:33 break/make pulse ratio.
MT1932ZDX Quick Reference Guide Command: Values: Default: Description: Rn Command: Values: Default: Description: &Rn Command: Values: Default: Description: R0 R1 &R0 &R1 &R2 Reverse Originate/Answer Modes n = 0 or 1 0 Modem will not reverse modes. Modem will reverse modes when R is added to the dial string. Clear to Send Control n = 0, 1, or 2 1 Let CTS state follow RTS state when on line. Force CTS high (on). Let CTS drop on disconnect for time set by S24, then go high again.
Chapter 4 - AT Commands, S-Registers and Result Codes Command: Values: Default: Description: Sr = n Set Register Value r = S-register number; n varies None Set value of register Sr to value of n, where n is entered in decimal format. Command: Values: Default: Description: Sr ? Read Register Value r = S-register number None Read value of register Sr and display value in 3digit decimal form. Command: Values: Default: Description: &Sn Data Set Ready Control n = 0, 1, or 2 1 Force DSR high (on).
MT1932ZDX Quick Reference Guide Command: Values: Default: Description: $SBn Serial Port Baud Rate n = speed 57600 $SB300 Set serial port to 300 bps. $SB1200 Set serial port to 1200 bps. $SB2400 Set serial port to 2400 bps. $SB4800 Set serial port to 4800 bps. $SB9600 Set serial port to 9600 bps. $SB19200 Set serial port to 19200 bps. $SB38400 Set serial port to 38400 bps. $SB57600 Set serial port to 57600 bps. $SB115200 Set serial port to 115200 bps.
Chapter 4 - AT Commands, S-Registers and Result Codes Command: Values: Default: Description: &Tn &T4 &T5 Command: Values: Default: Description: Command: Values: Default: Description: Command: Values: Default: Description: Command: Values: Description: #Tn #T0 #T1 Un U0 U1 U2 U3 Vn V0 V1 W Respond to Remote Digital Loopback Signal n = 4 or 5 5 Enable response to remote digital loopback signal. Disable response to remote digital loopback signal.
MT1932ZDX Quick Reference Guide Command: Values: Default: Description: &Wn &W0 &W1 Command: Values: Default: Description: Xn X0 X1 X2 X3 X4 Command: Values: Default: Description: 44 #Xn #X0 #X1 Store Configuration n = 0 or 1 1 Store current settings in NVRAM; load them at power-on or following the ATZ command instead of loading the factory defaults from ROM. Clear user default settings from NVRAM.
Chapter 4 - AT Commands, S-Registers and Result Codes Command: Values: Default: Description: Yn Y0 Y1 Long Space Disconnect n = 0 or 1 0 Disable sending or responding to long space break signal on disconnect. Enable sending or responding to long space break signal on disconnect. (Both modems must have Y1 set.) Command: Values: Description: Z Modem Reset n/a Reset modem to default values. Defaults come from user NVRAM if &W0 is set, from factory ROM if &W1 is set.
MT1932ZDX Quick Reference Guide Command: Values: Description: ! Flash On-Hook n/a Placed in dial command, exclamation point causes modem to flash on-hook. Command: Values: Description: @ Quiet Answer n/a Placed in dial command, @ causes modem to wait for a ringback, then 5 seconds of silence, before processing next part of command.
Chapter 4 - AT Commands, S-Registers and Result Codes Command: Values: Description: AT Escape Sequence n/a Alternate escape method. Puts modem in command mode while remaining on line. Send a signal followed by AT, up to sixty command characters, and a RETURN. You must set the modem to %E2 or %E3 before you can use this escape method.
MT1932ZDX Quick Reference Guide S-Registers Certain modem values, or parameters, are stored in memory locations called S-registers. Use the S command to read or to alter the contents of S-registers (see previous section). Register Unit Range S0 1 ring 0, 1–255 1 Sets the number of rings until the modem answers. ATS0=0 disables auto-answer completely. S1 1 ring 0–255 0 Counts the rings that have occurred. S2 decimal 0–127 43 (+) Sets ASCII code for the escape code character.
Chapter 4 - AT Commands, S-Registers and Result Codes Register Unit Range Default Description S9 100 ms 1–255 6 Sets delay between when the modem detects a valid carrier signal and when it turns on its CD circuit. S10 100 ms 1–254, 255 7 Sets how long a carrier signal must be lost before the modem disconnects. S10=255 causes the modem to not disconnect with loss of carrier.
MT1932ZDX Quick Reference Guide Register Unit Range S30 1 min. 0, 1–255 0 Sets how long the modem waits after the last character is received or transmitted before it disconnects. The 0 default disables the timer. S32 100 ms 0–255 20 Sets the time the modem will wait for a RETURN to be entered during escape sequence execution. S34 1 character 0–60 10 Sets the number of command characters allowed after +++AT. S36 1 sec. 0, 1-255 5 Sets the time between DTR inactive and modem off-hook.
Chapter 4 - AT Commands, S-Registers and Result Codes Result Codes In command mode the MT1932ZDX can send responses, or result codes, to your computer. Result codes are used by communications programs and can also appear on your monitor. AT&Q0 selects Multi-Tech result codes with RELIABLE, LAPM, and COMPRESSED modifiers (default). AT&Q1 selects standard AT result codes without modifiers.
MT1932ZDX Quick Reference Guide Chapter 5 - Troubleshooting Introduction Your MultiModemZDX was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience data loss or garbled characters during your connection, it is possible that the modem is defective. However, it is more likely that the source of your problem lies elsewhere.
Chapter 5 - Troubleshooting None of the LEDs Light When the Modem Is On When you turn on the ZDX, the LED indicators on the front panel should flash briefly as the modem runs a self-test. If the LEDs do not light, the modem is probably not receiving power. • Make sure the modem’s power switch is on, especially if you normally turn on the modem by turning on a power strip. • If the power supply is plugged into a power strip, make sure the power strip is plugged in and its power switch is on.
MT1932ZDX Quick Reference Guide • • • • • • • 54 Make sure you are in terminal mode in your data communications program, then type AT and press ENTER. If you get an OK response, your connections are good and the problem likely is in your phonebook entry or session settings. Try resetting your modem by turning it off for five seconds, and then back on. Make sure there is a reset command (&F) in your initialization string, or your modem may not initialize correctly.
Chapter 5 - Troubleshooting • • serial port, or the card itself, may use the same COM port, memory address, or interrupt request (IRQ) as your communications port. Be sure to disable any unused ports. To look for address or IRQ conflicts if you use Windows 3.1x, select File, Run in Program Manager, type MSD, and press ENTER. Then select Mouse, COM Ports, and IRQ Status and note the addresses and IRQs that are in use.
MT1932ZDX Quick Reference Guide The Modem Dials But Cannot Make a Connection There can be several reasons the ZDX fails to make a connection. Possibilities include • • • • • • • lack of a physical connection to the telephone line. a wrong dial tone. a busy signal. a wrong number. no modem at the other end. a faulty modem, computer, or software at the other end. incompatibility between modems. You can narrow the list of possibilities by using extended result codes.
Chapter 5 - Troubleshooting • • To change the dial prefix in Windows Terminal, select Settings, Modem Commands. To change it in Windows 95 HyperTerminal, select Call, Connect from the menu bar, click Dialing Properties, and type 9 in the local and long distance boxes in How I Dial from This Location. If the modem reports NO ANSWER, the other system has failed to go off-hook, or you might have dialed a wrong number. Check the number.
MT1932ZDX Quick Reference Guide • • • or someone else can interrupt the connection by picking up another phone. If this is a frequent problem, disconnect the extension phones before using the modem, or install another phone line specifically for the modem. Check for loose connections between the modem and the computer, the telephone jack, and AC power. You may have had a poor connection because of line conditions or the problem may have originated on the other end of the line. Try again.
Chapter 5 - Troubleshooting • • Are you downloading a compressed file with MNP 5 hardware compression enabled? Since hardware data compression cannot compress a file already compressed by an archiving program, the transfer can be marginally slower with data compression enabled than with it disabled. (See “When to Disable Data Compression” in MultiModemZDX Help.
MT1932ZDX Quick Reference Guide I Am Getting Garbage Characters on the Monitor • • • • Your computer and the remote computer may be set to different word lengths, stop bits, or parities. If you have connected at 8-N-1, try changing to 7-E-1, or vice-versa, using your communications software. You may be experiencing line noise. Enable error correction, if it is disabled, or hang up and call again; you may get a better connection.
Appendix A - Regulatory Information Appendix A - Regulatory Information Single-User Software License Agreement IMPORTANT — READ BEFORE OPENING DISKETTE PACKAGE This copy of Multi-TechTM software is provided only on the condition that you, Customer, agree to the following license. READ THIS LICENSE CAREFULLY. If you do not agree to the terms contained in this license, return the packaged program UNOPENED to the place you obtained it.
MT1932ZDX Quick Reference Guide 3. OTHER RESTRICTIONS. The software may not be assigned, sublicensed, translated or otherwise transferred by Customer without prior written consent from MTS. Customer may not reverse engineer, decompile, or disassemble the software. Any updates shall be used only on the Licensed System, and shall remain subject to all other terms of this Agreement.
Appendix A - Regulatory Information 5. INDEMNIFICATION. MTS will indemnify and defend Customer from any claim that the software infringes on any copyright, trademark, or patent. Customer will indemnify and defend MTS against all other proceedings arising out of Customers use of the software. 6. GENERAL. If any of the provisions, or portions thereof, of this Agreement are invalid under any applicable statute or rule of law, they are to that extent deemed to be omitted.
MT1932ZDX Quick Reference Guide FCC Regulations for Telephone Line Interconnection 1. 2. 3. 4. 5. 64 This equipment complies with Part 68 of the Federal Communications Commission (FCC) rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN). If requested, this information must be provided to the telephone company.
Appendix A - Regulatory Information 6. 7. 8. 9. If trouble is experienced with this equipment (the model of which is indicated below) please contact Multi-Tech Systems, Inc. at the address shown below for details of how to have repairs made. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved. No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees.
MT1932ZDX Quick Reference Guide NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix A - Regulatory Information Canadian Limitations Notice Notice: The Industry Canada label identifies certificated equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Industry Canada label does not guarantee the equipment will operate to the user’s satisfaction.
MT1932ZDX Quick Reference Guide Compliance with BABT Requirements Approved for connection to telecommunications system specified in the instructions for use subject to the conditions set out in them. European Low Voltage Directive When correctly installed and maintained, the modem will present no hazard to the user. When correctly installed the modem will be connected to the PSTN and to a Data Terminal Equipment (DTE), whose modem connections comply with CCITT recommendation V28.
Appendix A - Regulatory Information If a telephone or other device is connected in parallel with the modem, the combined REN must not exceed 4. A BT supplied telephone may be assumed to have REN of 1.0 unless otherwise noted. The approval of this modem for connection to the British Telecom public switched telephone network is INVALIDATED if the apparatus is subject to any modification in any material way not authorized by BABT or if it is used with or connected to: i. ii.
MT1932ZDX Quick Reference Guide Compliance with DTI 83/009 a. The apparatus is only approved for compatible PBXs. Consult the supplier for an up-to-date list of compatible PBXs. b. There is no guarantee of correct working in all circumstances. Any difficulties should be referred to Multi-Tech Systems. c. If sockets are required for connection to the PBX, use the BT post card only if BT owns the wiring to the PBX.
Appendix A - Regulatory Information Modem CE Mark EMC and Safety Compliance The CE mark is affixed to the enclosed MultiTech product to confirm compliance with the following European Community Directives: Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compatibility; and Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain vol
MT1932ZDX Quick Reference Guide Appendix B - Technical Specifications Your MT1932ZDX fax modem meets the following specifications: Model Numbers MT1932ZDX, MT1932ZDXI, MT1932ZDXK, MT1932ZDX-Mac Data Rates (Modem) 19.2K, 16.8K, 14.4K, 12K, 9600, 7200, 4800, 2400, 1200 and 0-300 bps Data Rates (Fax) 14,400, 9600, 4800 and 2400 bps Data Format (Modem) Serial, Binary, Asynchronous Compatibility (Modem) AT&T V.32terbo, Bell 212A and 103/ 113, ITU-T V.22, V.22bis, V.29, V.32, V.32bis,V.42, V.42bis; V.
Appendix B - Techincal Specifications Intelligent Features Fully AT command compatible, autodial, redial, repeat dial, pulse or tone dial, dial pauses, call status display, auto parity and data rate selections, keyboard-controlled modem options, on-screen displays for modem option parameters, command lines of up to 60 digits each, and help menus Command Buffer 60 characters Modem Modulations FSK at 300 bps, PSK at 1200 bps, QAM at 2400, 4800, and 9600 bps (non-trellis), QAM with trellis coded modulati
MT1932ZDX Quick Reference Guide (300 bps) Receive originate: Transmit answer: Receive answer: 2225 Hz mark 2025 Hz space 2225 Hz mark 2025 Hz space 1270 Hz mark 1070 Hz space Fax Carrier Frequencies V.21 Ch2 (half duplex): 1650 Hz mark, 1850 Hz space fro transmit originate 1650 Hz mark, 1850 Hz space for transmit answer V.27ter: 1800 Hz originate/answer V.29 QAM: 1700 Hz originate/answer V.17 TCM 1800 Hz originate/answer Transmit Level -10 dBm Frequency Stability +/-0.
Appendix B - Techincal Specifications Diagnostics Power-on self test, local analog loop, local digital loop, remote digital loop Indicators LEDs for Transmit Data, Receive Data, Carrier Detect, 19.2K bps, 14.4K bps, 9600 bps, Off Hook, Terminal Ready, Error Correction, Fax Speaker Command-controlled speaker for call progress monitoring Manual Control Power switch Enviromental Temperature range 0o-50oC (32o120oF); humidity range 20-90% (noncondensing) Power Requirements 100-130V AC, 50/60 Hz, 0.
MT1932ZDX Quick Reference Guide Appendix C - Service, Warranty and Tech Support Limited Warranty Multi-Tech Systems, Inc. (MTS) warrants that this product will be free from defects in material or workmanship for a period of ten years from the date of purchase or, if date of purchase is not provided, ten years from the date of shipment (limited to customers in the U.S., Canada, Mexico, and United Kingdom).
Appendix C - Service, Warranty and Tech Support On-line Warranty Registration To register your Multi-Tech product on-line, click on the following link: http://www.multitech.com/support/register.htm Service If you are outside the USA, your local distributor of Multi-Tech products usually offers the quickest and most economical repair option. If necessary, you may send your modem to our Mounds View factory in the USA.
MT1932ZDX Quick Reference Guide The Multi-Tech BBS Multi-Tech maintains a bulletin board system (BBS) for its customers. Information available from the BBS includes new product information, product upgrade data, and problem-solving tips. There is also a message service that lets you request additional information. The phone number for the Multi-Tech BBS is (800) 392-2432 (USA and Canada) or (612) 7853702 (international and local).
Appendix C - Service, Warranty and Tech Support 4. 5. Answer Y or N to the automatic logoff question. Select a file transfer protocol by typing the indicated letter, such as Z for Zmodem (the recommended protocol). 6. If you select Zmodem, the transfer will begin automatically. If you select another protocol, you may have to initiate the transfer yourself. (In most datacomm programs, the PAGE DOWN key initiates the download.) If you don’t know the file name 1. 2. 3. 4. 5. 6. 7. 8.
MT1932ZDX Quick Reference Guide Reading a Message When you log on, the BBS will tell you if you have a personal message (mail). At the prompt Would you like to read it now?, type R to read the message. This is the only point at which you can read your mail, since you cannot read any messages from the Message Menu. Leaving a Message The Multi-Tech BBS has no public discussion areas. To leave a personal message, select the Message Menu by typing M at the Main Menu.
Appendix C - Service, Warranty and Tech Support About the Internet Multi-Tech is a commercial provider on the Internet, and we retrieve e-mail messages from the following mailboxes on a periodic basis: mtsmktg@multitech.com mtssales@multitech.com international@multitech.com writers@multitech.com Marketing Dept. Sales Dept. International Marketing & Sales Publications Dept. If you prefer to receive service via the internet, you can Contact Tech Support via E-mail.
MT1932ZDX Quick Reference Guide Multi-Tech Systems, Inc. Reader Response Form In addition to this Quick Reference Guide, which you received with your modem, a complete Owner’s Manual is available for the MultiModemZDX series of modems. The Owner’s Manual provides more detailed information on the operation of your modem, including full descriptions of all AT commands. There are also sections on configuring, testing, and troubleshooting your modem.
