CommPlete 4000 Communications Server Quick Start Guide
CommPlete 4000 Communications Server Quick Start Guide 82098882, Revision C This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2001, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Contents 1 System Overview Introduction ...................................................................................................................................... 6 Product Overview .............................................................................................................................. 6 RASExpress and Auxiliary Software ..................................................................................................... 7 Documentation Set Overview .......................
CommPlete 4000 Communications Server Quick Start Guide
1 System Overview CommPlete 4000 Communications Server Quick Start Guide 5
System Overview System Overview Introduction The CommPlete 4000 Communications Server is a single-segment, rack mountable communications server. It is customized for dedicated turnkey operation of LAN-based communications and remote access server functions. The CommPlete 4000 is a general purpose server that easily interfaces to any existing Novell, Windows NT, or IP network. Figure 1-1.
System Overview RASExpress and Auxiliary Software The CommPlete 4000 is equipped with factory installed RASExpress, an advanced remote access software that enables network managers to configure and manage remote servers via web browsers, through Telnet over an IP network, and via a GUI manager over both IP and IPX networks. Through a special software package bundled with the CommPlete 4000, RASExpress can also be interfaced to standard Radius authentication functionality (which resides on a separate PC).
System Overview Call back support for Windows 95 client Remote Access Security on a per use basis for accessing IP only, IPX only, or both IP and IPX Keyboard or mouse operation Standard or User-defineable cover page Built-in web, telnet, and FTP access Documentation Set Overview The CommPlete 4000 documentation set includes individual hardware and software manuals on CDROM. Updates are available from the Multi-Tech web site, FTP site, and BBS.
System Overview Power Supply AC Input Power requirement: 115/230V; 7A/4A (RMS) selectable by slide switch Frequency: 50-60 Hz Efficiency: >65% @ full load, nominal line DC Output Output: +5 @ 25A +12 @ 10A -5 @ 0.5A -12 @ 0.5A Inrush current: <30A peak @ 115VAC, cold start at 25o C Line regulation: +/- 5% at full load for +/-5V, +/-12V, +/-10% for -12V Hold Time: 12ms at full load @ 115VAC Dimensions Height: 5.25 inches Width: 19 inches Depth: 17 inches Weight: 31 lbs.
CommPlete 4000 Communications Server Quick Start Guide
2 Installing Your CommPlete 4000 CommPlete 4000 Communications Server Quick Start Guide 11
Installing Your CommPlete 4000 Introduction This chapter explains how to set up and connect cables for the CommPlete 4000. This product is ready to be connected to the end-user's Ethernet concentrator. It is preconfigured to operate as a communications server. The operator must make modem/terminal-adapter connections, link up the VGA monitor and keyboard, boot the system, and enter some basic information.
Installing Your CommPlete 4000 6. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning. 7. Do not use the telephone to report a gas leak in the vicinity of the leak. 8. To reduce the risk of fire, use only No. 26 AWG or larger Telecommunications line cord. Rack Mounting Caution: To prevent personal injury or damage to the unit, two people should mount the CommPlete 4000 into the rack enclosure.
Installing Your CommPlete 4000 SBC Board Cabling The SBC board is located in the CommPlete 4000 as shown in Figure 2-1. The SBC board cabling may involve connection to three back panel connectors (see Figure 2-2). The back panel connectors are: Video connector COM 1 connector Keyboard connector 100M LINK ACT 120 SBC Backplane 6-Pin Circular Jack (To External Keyboard) 15-Pin Video DB9 (male) Connector Connector (to COM 1 Serial Port) (to External Display Monitor) Fig. 2-2.
Installing Your CommPlete 4000 Note that the two top expansion slots share a data interrupt signal on the PCI bus. Consequently, if both slots are used, they must be occupied with identical devices (and the device drivers must be identical). This is a constraint of PCI bus architecture. Also, the device drivers must support interrupt-sharing. The drivers for the MultiTech ISI card do support interrupt-sharing 120 100M LINK ACT Shared Interrupt for Top Slots. Identical Devices Required. Figure 2-3b.
Installing Your CommPlete 4000 NIC Cabling 120 100M LINK ACT The 10/100Mb PCI EtherNet Network Interface Card is located as shown in Figure 2-4. The NIC has a single RJ-45 connector and three LEDs. 100M Network Interface Card ACT LINK RJ-45 UTP Connector Fig. 2-4. NIC Board Connectors Connect the appropriate network cable to the NIC in the CommPlete 4000. The RJ-45 NIC connector is shown and defined in Appendix A.
Installing Your CommPlete 4000 Powering Up Note: This is pluggable equipment; the socket outlet must be installed near the equipment and must be easily accessible. When connecting the equipment to the power-supply circuit, be sure to check equipment nameplate ratings to avoid overloading circuits. Overloaded circuits may cause damage to over-current protection devices and to power-supply wiring.
CommPlete 4000 Communications Server Quick Start Guide
3 Getting Started with RASExpress CommPlete 4000 Communications Server Quick Start Guide 19
Getting Started with RASExpress Quick Start with RASExpress MultiTech Systems has preinstalled RASExpress server software on your CommPlete 4000 to make configuration as simple as possible. For your convenience, a copy of the RASExpress Installation program is on the CD-ROM shipped with the CommPlete 4000. Complete the procedure below to put your CommPlete 4000 into operation as a Remote Access Server.
Getting Started with RASExpress 100M LINK ACT 120 Connect RS-232C Serial Cable (female end) here SBC Backplane 6-Pin Circular Jack (To External Keyboard) 15-Pin Video Connector (to External Display Monitor) COM 1 DB9 male RS232C Cable ( use 115,200 baud rate ) Dumb Terminal or Auxiliary PC Figure 3-1: Serial port on the CommPlete 4000 A3. Power up the CommPlete 4000. The RASExpress Server Screen will appear.
Getting Started with RASExpress ii. Select Communication Setup. iii. Select ISI Setup. iv. Delete all ISI cards before saving and rebooting the server. These steps correct the initial subnet error the next time the server loads. If you set the Remote Client IP Address to any of these values (Use DHCP, or Use Address Pool, Use Radius), go to step A15. If you selected Use Address Pool, you must configure the address pool. See the RASExpress User Guide. A15.
Getting Started with RASExpress B3. Power up the CommPlete 4000. The RASExpress Server Screen will appear. Note: The server takes a few moments to load the RASExpress software and to initialize the modems after it is turned on. Observe RAS software processing and displaying . B4. Turn on the terminal (or auxiliary PC) and press Enter. B5. Select Quick Configuration of Server. B6. Enable IP Remote Access.
Getting Started with RASExpress Auxiliary Software RASExpress is often used in conjunction with Workstation Redirector software and RADIUS authentication software. The CommPlete 4000 is shipped with these auxiliary software packages. For information on the installation and use of these auxiliary software packages, see the Appendices.
4 Service, Warranty & Technical Support CommPlete 4000 Communications Server Quick Start Guide 25
Service, Warranty, & Tech Support Introduction This chapter opens with a description of your CommPlete 4000's 2-year warranty. The next section, Tech Support, should be read carefully if you have questions or problems with your CommPlete 4000. It includes the technical support telephone numbers, space for recording your CommPlete 4000 information, and an explanation of how to send in your CommPlete 4000 should you require service. The final section explains Multi-Tech's presence on the Internet.
Service, Warranty, & Tech Support Service If your tech support specialist decides that service is required, your CommPlete 4000 may be sent (freight prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems. Include the following with your CommPlete 4000: a description of the problem. return billing and return shipping addresses. contact name and phone number. check or purchase order number for payment if the CommPlete 4000 is out of warranty.
Service, Warranty, & Tech Support 28 CommPlete 4000 Communications Server Quick Start Guide
Appendices Appendix A: Regulatory Information Appendix B: WINMCSI Workstation Redirector Appendix C: RADIUS Authentication & User Profile Software CommPlete 4000 Communications Server Quick Start Guide 29
Regulatory Information Appendix ARegulatory Information FCC Regulations for Telephone Line Interconnection 1. This equipment complies with Part 68 of the Federal Communications Commission (FCC) rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN). If requested, this information must be provided to the telephone company. 2.
Regulatory Information Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination of a interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5. Notice: The Industry Canada label identifies certificated equipment.
Regulatory Information Voltage Used or Generated by Host or Other Cards Clearance (mm) Creepage (mm) 2.0 2.4 (3.8) Up to 50 Vms or Vdc 2.6 3.0 (4.8) Up to 125 Vms or Vdc 4.0 5.0 (8.0) Up to 250 Vms or Vdc 4.0 6.4 (10.0) Up to 300 Vms or Vdc Carrier Card Expansion Card Communication Module X Power Supply Unit or other source of excessive voltage X Y Y Example Diagram Showing Creepage and Clearance Distances Fig. A-1.
Regulatory Information European Low Voltage Directive When correctly installed and maintained, the modem will present no hazard to the user. When correctly installed, the modem will be connected to the PSTN or a PW and to a Data Terminal Equipment (DTE) whose modem connections comply with CCITT recommendation V28. The DTE connections are therefore taken to be safe voltages (less than ± 30 volts). Ports that are capable of connecting to other apparatus are defined as SELV.
Regulatory Information d. The user should not issue any sequence of commands to the modem which would cause the modem to exceed the maximum allowable pause of 8 seconds from the time the modem goes off hook until dialing begins. e. For correct operation of the call progress monitor, the power has to be properly connected and switched on. Compliance with BS6328 Part 1 a. The modem is not suitable for use on circuits with British Telecommunications signaling at a normal frequency of 2280 Hz. b.
WINMCSI Workstation Redirector Appendix B: WINMCSI Workstation Redirector Introduction Note: This material is for IP or IPX network users only. This section describes how a client PC can use the MCSI (pronounced miksee) software redirector to access the RASExpress servers modems when using standard communications software. WINMCSI.EXE is a Windows application for use with either IPX or IP networks. COMMAP.EXE can be used with either IPX or IP networks.
WINMCSI Workstation Redirector If you do not want to install WINMCSI, click the Abort button . 11. The WINMCSI Install Configuration window appears. In the Destination Directory box, type the name of the directory where you want to install WINMCSI, if you do not want to accept the default, C:\COMMCSI. Under Network Type, select the appropriate network type (IPX, NetBIOS, or IP).
WINMCSI Workstation Redirector · Click Unmap if you want · Click Search to search for · Click Close when finished. to unmap a line. lines on a server. 19. The following message appears: WINMCSI Successfully installed. Click OK. 20. A message appears that tells you where your old SYSTEM.INI and WIN.INI files have been backed up. It also tells you to restart Windows. Click Restart Windows.
WINMCSI Workstation Redirector 38 CommPlete 4000 Communications Server Quick Start Guide
RADIUS Authentication & User Profile Software Appendix C: RADIUS Authentication & User Profile Software Requirements Radius Server requires a 486-66 MHz or faster computer, preferably running Microsoft Windows NT Server. Although Radius Server can also run on Windows 95, Windows 98, and Windows NT 4.0 Client, on those operating systems it is not possible to use the NT Server user database. The computer should have a hard disk, a CD-ROM drive, and LAN or WAN access.
RADIUS Authentication & User Profile Software 14. To shut down the Radius program, click on the Radius icon at the lower left of the PC screen. Radius Server Properties When Radius Server is running, the Radius Server icon appears in the Taskbar tray. To configure Radius Server, right-click the icon and select Properties from the context menu.
RADIUS Authentication & User Profile Software Authentication The RADIUS server port number. The default port number (1645) is required for Radius Server to work with RASExpress. Accounting The RADIUS accounting port number. The default port number (1646) is required for Radius Server to work with RASExpress. Account Directory The path where accounting logs are stored. Dictionary The name of the dictionary file.
RADIUS Authentication & User Profile Software Realms The name of the realms file. The realms file is an ASCII text file that lists authentication servers to which a specific authentication request can be forwarded. This name cannot be changed. Max Authentication Threads The maximum number of threads that can be run at one time to perform authentication operations. Max Accounting Threads The maximum number of threads that can be run at one time to perform accounting operations.
RADIUS Authentication & User Profile Software Radius Software: Clients and Users Files After installing the Radius software, the administrator must customize the Clients file and the Users file for use in their specific network system. These files can be found in C:\Program Files\MultiTech Systems\Radius Server. The Clients file and the Users file can both be opened in Notepad or Wordpad text-processor application programs.
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