Intelligent Serial Interface Server Cards ISI5634UPCI & ISI9234PCIE User Guide
User Guide P/N S000442C, Revision C Models ISI9234PCIE-4 & ISI9234PCIE-8 Models ISI5634UPCI-4 & ISI5634UPCI-8 This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2009 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc.
Table of contents CONTENTS CHAPTER 1—INTRODUCTION AND DESCRIPTION ............................................................................................................... 4 How to Use This Manual ........................................................................................................................................... 4 Introduction to ISI Server Cards ................................................................................................................................
Chapter 1 – Introduction and Description Chapter 1—Introduction and Description How to Use This Manual This manual describes the Multi-Tech Intelligent Serial Interface, Server Cards Models ISI5634UPCI-4/8 and ISI9234PCIE-4/8. The UPCI Cards install on Universal PCI-bus architecture and the PCI Express cards install on PCI Express-bus architecture. We assume that you have basic PC skills. Therefore, we have not included step-by-step instructions for basic computer operations.
Chapter 1 – Introduction and Description Note: Though these modems are capable of 56 Kbps download performance, line impairments, public telephone infrastructure flaws, and other external technological factors currently prevent connections from reaching this maximum 56Kbps speed. Modems on the ISI Card are Plug and Play capable with interactive automatic dialing and command mode configuration.
Chapter 1 – Introduction and Description Technical Specifications Computer Requirements • Pentium®- based PC • Microsoft Windows 2003, Windows XP, Windows 2000 Professional, Windows 2000 Server and Advanced Server, Windows Vista, Windows 2008, or Linux (kernel 2.4.x). • a CD-ROM drive (or, if software/drivers have been downloaded, a floppy drive) • 2 MB of hard disk space Mechanical Electrical Environmental • Dimensions: 13.25"x4.2" 33.66 cmx 10.
Chapter 2 – Hardware Installation Chapter 2—Hardware Installation Introduction This chapter describes installation of the Multi-Tech ISI as an expansion card in your PCI-bus computer. Safety Warnings • • • • • • • • • This product must be installed by a qualified service person. When installing or servicing this product, the phone lines must be disconnected to remove the risk of hazardous voltages. Never install telephone wiring during a lightning storm.
Chapter 2 – Hardware Installation 5. 6. Locate the unused PCI slot you will be using for your ISI Card and remove the slot cover according to instructions in your computer's Install the ISI Card into the selected expansion slot in the same manner as any other add-on card, as instructed in your computer’s documentation. 7. Fasten the retaining bracket to the computer chassis and replace cover on the computer. 8. Cabling.
Chapter 3 – Software Installation Chapter 3—Software Installation Introduction The ISI Cards ship with drivers and software for each of the following operating systems: Windows Server® 2008, Windows® Vista, XP, 2003, 2000 Server, 2000 Advanced Server, and Linux. The ISI drivers are the same for the ISI5634-UPCI and the ISI9234-PCI Express products. This chapter describes the installation of these drivers.
Chapter 3 – Software Installation Driver Installation for Windows Server 2008 and Vista The following driver installation procedure is based on Windows Server 2008 64-bit Operating System. The procedure may vary slightly for the Windows Server 2008 32-bit Operating System and Vista. Card Driver Installation 1. Power up your computer. 2. Windows Server 2008 will detect the ISI Card. A screen from the tray area, at the bottom right of the screen will appear briefly Installing Device Driver Software. 3.
Chapter 3 – Software Installation 5. The next screen prompts you to Insert the disc that came with your PCI Serial Port. If you have the disc that came with your card, insert it now. Click Next. Windows may prompt you to search online, but this is not necessary. 6. Searching disc for software…screen appears. 7. Windows can’t verify the publisher of this driver software screen appears. Click Install.
Chapter 3 – Software Installation 8. When the software for this device has been successfully installed screen appears, Windows has finished installing the driver software for this device: Multi-Tech ISI5634UPCI/ISI9234PCIE 8 Port Analog Modem Card. Click Close. Installation of the Communications Port 9. A Found New Hardware – Multifunction Device screen appears and asks: Allow Windows to search online for driver software for your Multifunction Device? Select Don’t search online.
Chapter 3 – Software Installation 10. The Found New Hardware – Multifunction Device screen appears. If you have the disc that came with your device, insert it now. The ISI Card CD is still in the CD ROM drive. Click Next. 11. Searching disc for software…screen appears. 12. Windows can’t verify the publisher of this driver software screen appears. Click Install.
Chapter 3 – Software Installation 13. The Found New Hardware – Multi-Tech Communications Port (COM3) screen appears. The software for this device has been successfully installed. Windows has finished installing the driver software for this device: Multi-Tech Communications Port. Click Close. 14. If you open Device Manager, you will see Other devices with four Multifunction Devices for the ISI-4 Card. Similarly, for the ISI-8 Card you will see eight Multifunction Devices.
Chapter 3 – Software Installation Installation of the Modem 15. A Found New Hardware – Multifunction Device screen appears and asks: Allow Windows to search online for driver software for your MultiTech Systems MT9234SMI? Select Don’t search online. 16. The Found New Hardware – MultiTech Systems MT9234SMI-V92 screen appears. If you have the disc that came with your device, insert it now. The ISI Card CD is still in the CD ROM drive. Click Next.
Chapter 3 – Software Installation 17. Searching disc for software screen appears. 18. Windows can’t verify the publisher of this driver software screen appears. 19. Select Install this driver software anyway 20. The software for this device has beenbeen successfully installed screen appears. Windows has finished installing the driver software for this device: MultTech Systems MT9234SMI. 21. Click Close.
Chapter 3 – Software Installation 22. View the Device Manager as the Modems are being installed. For the ISI1-4, the installation wizard must install four Multifunction Devices. Similarly, for the ISI1-8, the installation wizard must install eight Multifunction Devices under Other Devices. When Multi-Tech Systems MT9234SMI-v92 #8 is displayed, the eight modems on the ISI Card are successfully installed. 23. When all modems have been installed, you need to reboot. Completion.
Chapter 3 – Software Installation Delete Modem Drivers. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Modems to expand the list. 3. Select one of the modem drivers being used with the ISI Card. The modem drivers are designated "MultiTech systems MT5634SMI-V92" (followed by number designations for all modems except the first, #2, #3, etc.).
Chapter 3 – Software Installation 4. At the Confirm Device Removal screen, click OK. 5. Repeat steps 4 and 5 for each additional modem driver to be removed. Delete COM Ports. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Ports (COM & LPT) to expand the list. 3. Select one of the COM ports being used with the ISI Card. These are designated as "MultiTech Communications Port (COMx)" where x is usually 3 or greater.
Chapter 3 – Software Installation 4. Right-click on the first port to be deleted (the order of removal is not important) and select "Uninstall." 5. At the Confirm Device Removal screen, click OK. 6. Repeat steps 4 and 5 for each additional ISI COM port to be removed.
Chapter 3 – Software Installation Delete ISI Card Driver. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Multi-port serial adapters to expand the list. 3. Select the entry for the specific ISI Card to be removed, either "MultiTech ISI5634UPCI/ISI9234PCIE-X Port Analog Modem Card" . Here "x" will be either 4 or 8. If multiple ISI Cards are present, those beyond the first will be further specified as #2, #3, etc. 4.
Chapter 3 – Software Installation Driver Installation for Windows XP/2003/2000 The following driver installation procedure is based Windows XP 32-bit Operating System. The procedure may vary slightly for the Windows 2003 and 2000 Operating Systems. A series of 'installation wizard' screens will appear repeatedly during this procedure. This is not an error. Do not discontinue the procedure when the 'installation wizard' screens repeatedly appear. Card Driver Installation. 1. Power up your computer. 2.
Chapter 3 – Software Installation 4. Please choose your search and installation options screen appears. Select Include this location in the search: and Click Browse. Browse to the Drivers folder on your ISI product CD, then select the Drivers folder and then the Win2k-XP-2003 folder, then the Win32bit-2k-XP-2003 folder. If you are installing drivers on an XP 64-bit Operating System, you would browse to the Win64bit-2k-XP-2003 folder. Click Next. 5. A transient screen appears while the wizard searches… 6.
Chapter 3 – Software Installation 7. Please wait while the wizard installs the software.. screen appears. 8. A completing the Found New Hardware Wizard screen appears. Click Finish. Port and Modem Installation Immediately after the ISI Card driver installation has been completed, another set of installation wizard screens will appear. With this installation wizard, you will install ISI ports and modem drivers into the computer's operating system and then associate the modem driver with the ports.
Chapter 3 – Software Installation Port Installation. This is the beginning of a sequence of screens that will be repeated for each port to be installed. Respond to the wizard screens as follows: 1. If the Welcome to the Found New Hardware Wizard screen – Can Windows connect to Windows update to search for software? appeared when you were installing the driver, it will come up here also. Select No, not this time. Then click Next. 2. The Found New Hardware Wizard screen appears with Multifunction Device.
Chapter 3 – Software Installation 3. Please choose your search and installation options screen appears. Select Include this location in the search:. Click Browse. This may already be populated with the correct path from the first wizard; in that case simply click Next and skip step 5. 4. Browse to the Drivers folder on your ISI product CD, then select the Drivers folder and then the Win2k-XP-2003 folder, then the Win32bit-2k-XP-2003 folder.
Chapter 3 – Software Installation 7. For each port, a completion screen will appear. Click Finish. This wizard screen sequence will be repeated for each port, four times for the ISI9234PCIE-4 and eight times for the ISI9234PCIE-8. Modem Driver Installation. Next, a small message dialog window will emerge briefly from the 'Tray' area at the bottom right of the screen (New Hardware Found) followed immediately by the Found New Hardware Wizard screen.
Chapter 3 – Software Installation 2. The Found New Hardware Wizard screen appears with Multi-Tech Systems MT9234SMI. Click on Install from a list or specific location (Advanced). Then click Next. 3. At each Found New Hardware Wizard —Please choose your search screen, select "Include this location ..." and browse to CDROM-drive:\drivers\Win2k-XP-2003. Then click Next. 4. Transient screens will appear until XP locates the driver files. 5.
Chapter 3 – Software Installation 6. Transient screens will appear while files are being copied. 7. For each port, a completion screen will appear. Click Finish. This wizard screen sequence will be repeated for each modem, four times for the ISI-4 and eight times for the ISI-8. 8. When all modems have been installed, you need to reboot. Completion. Software installation for the ISI Card is complete.
Chapter 3 – Software Installation Un-Installing ISI Drivers Conduct the un-installation in this order: remove the modems associated with the ISI Card first, then the ports, and, finally, the ISI driver. Following this procedure will ensure removal of all ISI components. We present details below. Delete Modem Drivers. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Modems to expand the list.
Chapter 3 – Software Installation 3. Select one of the modem drivers being used with the ISI Card. The modem drivers are designated "MultiTech systems MT9234SMI" (followed by number designations for all modems except the first, #2, #3, etc.). Right-click on the first modem driver to be deleted (the order of removal is not important) and select "Uninstall." 4. At the Confirm Device Removal screen, click OK. 5. Repeat steps 3 and 4 for each additional modem driver to be removed.
Chapter 3 – Software Installation Delete COM Ports. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Ports (COM & LPT) to expand the list. 3. Select one of the COM ports being used with the ISI Card. These are designated as "MultiTech Communications Port (COMx)" where x is usually 3 or greater. 4. Right-click on the first port to be deleted (the order of removal is not important) and select "Uninstall.
Chapter 3 – Software Installation 5. At the Confirm Device Removal screen, click OK. 6. Repeat steps 4 and 5 for each additional ISI COM port to be removed. Delete ISI Card Driver. 2. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Multi-port serial adapters to expand the list. 3. Select the entry for the specific ISI Card to be removed, either "MultiTech ISI5634UPCI/ISI9234PCIEX Port Analog Modem Card" .
Chapter 3 – Software Installation 5. At the Confirm Device Removal screen, click OK. 6. Repeat steps 4 and 5 for each additional ISI Card to be removed. 7. Shut down the computer. 8. With the computer's power off, you can remove the ISI Card physically from the computer.
Chapter 3 – Software Installation Installing the ISI Driver in Linux MultiTech' s version 1.01 driver for the ISI Cards works with the 2.4.x Linux kernel. It has been tested with RedHat Release Versions 7.3, 8.0, and 9.0. System Requirements, Prerequisites, & Conditions of Use Hardware Platform: Linux kernel version: GNUC Compilerversion: ISI capacity per computer: Drivertype: Full Linux Installation: Intel x86 2.4.x 2.
Chapter 3 – Software Installation Creating Linux TTY Device Names 1. This driver retains the standard serial device properties: dial-in port files (named in the form "ttyMUxy"), and call-out port files (named in the form "cumxy"). File names of these two special types become associated with each serial port. The first file type is for the dial-in port and has a name of the form "ttyMUxy" where the "x" denotes the card number and the final "y" denotes the port number on that card.
Chapter 3 – Software Installation Configuring your Modems for your Country Different countries have different requirements for how modems must function. Therefore, before you use the modems in your ISI Card, you must configure them to match the defaults of the country in which you are using them. Use the Global Wizard to configure each modem as described below. The Global Wizard configuration utility works with computers running Windows 2000/2003/XP/Vista/2008. 1.
Chapter 4 – Reset Utility Chapter 4 – Reset Utility The Reset Utility allows you to reset a single modem or reset all the modems. PREREQUISITE: The ISI drivers must be install before the Reset Utility can function. 1. Insert the ISI Product CD into the CD-ROM drive. The CD starts automatically. Any other utility accessing the first com port needs to be closed before you can access the first com port in the Reset Utility. 2. When the main screen appears, click on Install Reset Utility icon.
Appendices Appendices Appendix A – Cable Wiring Diagrams The four modems on the ISI-4 are attached to phone receptacles by a single fan-out cable that has an RJ45 connector on one end (which connects to the card) and four RJ11 connectors on the other end (which connect to phone receptacles). The eight modems ISI-8 are served by two such fan-out cables. The pinout for the fan-out cable is shown in Figure A-1.
Appendices Appendix B – Regulatory Information Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation.
Appendices Appendix C – Waste Electrical and Electronic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers and importers to take-back electronics products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase.
Appendices Appendix D – C-ROHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准-中华人民共和国《电子信息产品污染控制管理办法》(第 39 号),也称作中国 RoHS,下表列出了 Multi-Tech Systems Inc.