Specifications

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Chapter 4 - Warranty, Service and Tech Support
Agreement for details on rates and coverages.
Please direct your questions regarding technical matters, product
configuration, verification that the product is defective, etc., to our
Technical Support department at 1-800-972-2439. Please direct your
questions regarding repair expediting, receiving, shipping, billing,
etc., to our Repair Accounting department at [phone] or (763)
717-5631.
Repairs for damages caused by lightning storms, water, power
surges, incorrect installation, physical abuse, or user-caused
damages are billed on a time-plus-materials basis.
Addendum for International Products
Distributors should contact Amex, Inc., for information about the
repairs for your Multi-Tech product.
Amex, Inc.
2724 Summer Street NE
Minneapolis, MN 55413 U.S.A.
Tel: +[phone]
Fax: +[phone]
Please direct your questions regarding technical matters, product
configuration, verification that the product is defective, etc., to our
Technical Support department nearest you. When calling the U.S.,
please direct your questions regarding repair expediting, receiving,
shipping, billing, etc., to our Repair Accounting department at +(763)
717-5631 in the U.S.A., or a nearby Multi-Tech office which is listed
on the “Multi-Tech Corporate Offices” sheet in this International
Distributor Resource Kit.
Repairs for damages caused by lightning storms, water, power
surges, incorrect installation, physical abuse, or user-caused
damages are billed on a time-plus-materials basis.
Out of Warranty Repair Cost Charts
See the Multi-Tech web site for current repair rates.
Upgrades and Product Support via Internet
You can access updated versions of firmware, drivers, flash utility
programs and other software-related support for ISI4608 server cards