Specifications

Chapter 3 - Service, Warranty and Tech Support

3.2.1 On-Line Warranty Registration

If you wish to register your modem on-line, you can do so at the

following address:

http://www.multitech.com/support/register.htm

3.3 Tech Support

Multi-Tech has an excellent staff of technical support personnel

available to help you get the most out of your Multi-Tech product. If

you have any questions about the operation of this unit(s), call 1-

800-972-2439. Please fill out the information (below), and have it

available when you call. If you require service, the tech support

specialist will advise you in Multi-Tech's service procedure (Section

3.3.2).

3.3.1 Recording MultiModemISI Information

Please fill in the following information on your Multi-Tech product.

This will help tech support in answering your questions.

Serial No.: ______________________________

Firmware Version: ______________________________

Driver Type/Version: ______________________________

COM Port #: ______________________________

IRQ Setting: ______________________________

Please note the status of your MultiModemISI before calling tech

support (e.g., screen messages, diagnostic test results, problems

with a specific application, etc). Use the space below to note status: