User guide

Contents
CHAPTER 1: PRODUCT DESCRIPTION AND SPECIFICATIONS .................................................................5
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RODUCT DESCRIPTION ..............................................................................................................................................5
Package Contents...................................................................................................................................................5
Interfaces................................................................................................................................................................5
Parts to be Supplied by Wireless Service Provider ................................................................................................5
Parts to be Supplied by End User ..........................................................................................................................5
Antenna/RF Specifications .....................................................................................................................................6
AT Command Info ..................................................................................................................................................6
Phone Number for the Wireless Modem.................................................................................................................6
Network Access.......................................................................................................................................................6
Features..................................................................................................................................................................7
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PPLICATION OVERVIEW ............................................................................................................................................8
Application Types...................................................................................................................................................8
Benefits/Features in Applications...........................................................................................................................9
Functions – GSM Modes ......................................................................................................................................10
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PECIFICATIONS........................................................................................................................................................11
General Specifications ......................................................................................................................................11
Electrical Characteristics ..................................................................................................................................11
Input/output electrical characteristics for external connections..........................................................................11
LED Indicators.....................................................................................................................................................12
RS232 15-Pin Connector Pinout ..........................................................................................................................12
CHAPTER 2: INSTALLATION..............................................................................................................................13
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ECHANICAL MOUNTING .........................................................................................................................................13
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LECTRICAL INSTALLATION & CONFIGURATION ......................................................................................................15
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OBILE PHONETOOLS...............................................................................................................................................18
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IRECT MODEM INSTALLATION................................................................................................................................18
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ERIFYING SIGNAL STRENGTH .................................................................................................................................18
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ERIFYING NETWORK REGISTRATION ......................................................................................................................19
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ESTING THE CONFIGURATION .................................................................................................................................20
CHAPTER 3: TROUBLESHOOTING ...................................................................................................................21
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ROUBLESHOOTING EXAMPLES ................................................................................................................................21
Situation A: The modem does not answer through the serial link........................................................................21
Situation B: The modem always returns «Error» when trying to issue a communication ...................................22
Situation C: The modem always returns «No carrier» when trying to issue a communication...........................23
CHAPTER 4: SAFETY ............................................................................................................................................24
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AFETY .....................................................................................................................................................................24
General Safety ......................................................................................................................................................24
Vehicle Safety .......................................................................................................................................................24
Your Responsibility...............................................................................................................................................25
CHAPTER 5: WARRANTY AND REPAIRS ........................................................................................................26
Multi-Tech Warranty Statement ...........................................................................................................................26
Repair Procedures for U.S. and Canadian Customers ........................................................................................26
Repair Procedures for International Customers (Outside U.S.A. and Canada)..................................................27
Repair Procedures for International Distributors ...............................................................................................27
Replacement Parts................................................................................................................................................27