User guide

Multi-Tech Systems, Inc. FaxFinder Admin User Guide 8
Chapter 2 – Getting Started
Introduction
This chapter shows you how to set up your Multi-Tech Model FF130/230/430/830 FaxFinder.
The setup process includes both cabling of the FaxFinder unit and configuration of the FaxFinder server
software. The FaxFinder server software resides on the FaxFinder unit and does not need to be installed.
PBX Compatibility
Before proceeding with cabling or software installation, you should confirm that the telephony
equipment with which you intend to use the FaxFinder is compatible with it. Although the FaxFinder can
simply be connected to an ordinary phone subscriber line (a POTS line), it is often connected to a PBX.
One of the convenient features of the FaxFinder is its ability to deliver incoming faxes as email messages
directly to users on an Ethernet network. This direct service depends on the PBX’s ability to route
multiple called or calling numbers to a single station port. If the PBX lacks that ability, incoming faxes
must be sent to users through an attendant. If you will be connecting the FaxFinder to a PBX, it is
important to understand the PBX’s capabilities in this regard beforehand. The following section explains
why the capabilities of your PBX will determine how you set up the FaxFinder unit to work with it.
To operate the FF130/230/430/830 FaxFinder system in conjunction with a PBX, that PBX must be able
to route incoming calls from many PBX extension numbers to a single PBX station port. This multiple-
extension-to-single-port capacity allows multiple PBX users to have their own unique directory numbers
for receiving faxes. If you are using the FF130/230/430/830 in conjunction with a PBX, be sure that the
PBX has this multiple-extension-to-single-port functionality and that it is activated.
Incoming calls can be routed multiple ways by the PBX:
1. One to one mapping with the incoming number mapped to a station port where the FaxFinder
resides.
2. Route based on the calling number. For this the PBX and phone service must support CID or ANI. This
can allow multiple predefined calling numbers to be routed to a FaxFinder port and onward to any
client.
3. Route based on the called number. For this the PBX and phone service must support DID or DNIS. This
can allow multiple predefined called numbers to be routed to a FaxFinder port and onward to any
client.