FaxFinder® V.
FaxFinder® Administrator User Guide S000458B, Version B.1 Models: FF130, FF230, FF430, and FF830 Copyright © 2009, by Multi-Tech Systems, Inc. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
CONTENTS CHAPTER 1 – PRODUCT DESCRIPTION & SPECIFICATIONS ..................................................................... 5 PRODUCT DESCRIPTION .................................................................................................................................. 5 SAFETY WARNINGS ........................................................................................................................................ 6 TECHNICAL SPECIFICATIONS .................................................
CHAPTER 4 – CLIENT SOFTWARE INSTALLATION ................................................................................. 64 INSTALLATION ............................................................................................................................................. 64 Push Installation Method .................................................................................................................... 68 ASSOCIATING CLIENT SOFTWARE AND USER WITH A FAXFINDER UNIT ........................
Chapter 1 – Product Description & Specifications Product Description This manual describes four Multi-Tech V.34 fax servers: the FF130 1-port FaxFinder unit, the FF230 2port FaxFinder unit, the FF430 4-port FaxFinder unit, and the FF830 8-port FaxFinder unit. All four of these units are complete, economical, easy-to-use network fax servers. With any of these units, you can send and receive faxes as emails and send faxes from any application that can print.
Chapter 1: Product Description and Specifications Safety Warnings Telecom 1. Never install telephone wiring during a lightning storm. 2. This product must be disconnected from power source and telephone network interface when servicing. 3. This product is to be used with UL and cUL listed computers. 4. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 5. Use caution when installing or modifying telephone lines. 6.
Chapter 1: Product Description and Specifications Technical Specifications FF130/230 FF430/830 Connectors RJ11 Line Jacks (1 or 2), Console Serial Port for configuration / debug, Ethernet RJ48, and Locking Screw on the Power Jack. RJ11-Line Jacks (4 or 8), Command Serial Port for configuration / debug, Ethernet RJ45 Size 6.4” W x 6.0” L x 1.2” H (16.3 cm x 15.2 cm x 3.0 cm) 17.3” W x 1.7” H x 8.4” L (43.9 cm x 4.3 cm x 21.3 cm) Weight 1.22 lbs. (0.55 kg) 6.86 lbs (3.
Chapter 2 – Getting Started Introduction This chapter shows you how to set up your Multi-Tech Model FF130/230/430/830 FaxFinder. The setup process includes both cabling of the FaxFinder unit and configuration of the FaxFinder server software. The FaxFinder server software resides on the FaxFinder unit and does not need to be installed.
Chapter 2: Getting Started FaxFinder Operating Modes When placed in the optimal environment, the Multi-Tech Systems FaxFinder can provide a host of useful functions. Inbound routing, that is fax transmissions coming into the FaxFinder unit; can be sent to many destinations.
Chapter 2: Getting Started Mechanical Mounting The FF130/230 FaxFinder comes with chassis screw holes to facilitate attaching it to a flat surface. Multi-Tech Systems, Inc.
Chapter 2: Getting Started The FF430/830 are table-top units that can also be rack-mounted. Rack-mounting hardware is included. Rack Mounting Ensure proper installation of the unit in a closed or multi-unit enclosure by following the recommended installation as defined by the enclosure manufacturer. Do not place the unit directly on top of other equipment or place other equipment directly on top of the unit.
Chapter 2: Getting Started Connections Below you will find the back panels for the FaxFinder family of products, starting with the 1-port FF130 the 8-port FF830, from top to bottom respectively. Following that is the description of the connections corresponding to the number labels for assistance with the connections. 1. Line Ports. PSTN/POTS RJ 11 phone line connectors. 2. LAN/Ethernet Port. RJ 45 receptacle for network connection.
Chapter 2: Getting Started Front Panel LEDs FaxFinder 130/230 (FF230 shown) Label Power Status Name Power Status CF LNK Compact Flash Data Link 100 TD Speed Transmit Data RD Receive Data TR CD Data Terminal Ready Carrier Detect Description Solid (constant) green if unit is on. A few moments after power is on, the Status LED will be blinking green to show normal, working state. When the compact flash drive is accessed, this LED will light.
Chapter 2: Getting Started Installation Overview Part A: Cabling – Connecting the FaxFinder to Power, Phone Lines, and Ethernet Summary: Place the FaxFinder in a convenient location, and then connect it to your AC power outlet and Ethernet. 1. Connect FaxFinder to AC Outlet. A. FF130/230 Power. Plug the DC power transformer into a power outlet or power strip. Secure the other end to the Power Receptacle on your FF130/230 FaxFinder. Secure the power cord to the connector with the lock nut.
Chapter 2: Getting Started Part B: Configuring the FaxFinder Server 1. Setting Admin PC to Startup IP Address To initially access the FaxFinder, you will need to connect the unit directly to a compatible computer. This process is detailed below. After the first setup, you can change the IP address of the FaxFinder unit to one that is capable of operating on the network where it will permanently reside. If the FaxFinder is already attached to a network, the Client software can Auto-discover the IP address.
Chapter 2: Getting Started 2. Logging In A. Bring up a Web browser on your pc. At the browser’s address line, type the IP address of the FaxFinder: type 192.168.2.1 and press Enter. B. The Login screen will appear. At this point you can be assured that the FaxFinder is connected to the network. C. At the Login screen, enter admin (all lower case) in the Username field and admin (all lower case) in the Password field. D. Click the Login button. The Web Management Home screen will appear.
Chapter 2: Getting Started 5. Log In After Reset Having reset the IP address of the administrator’s PC, you must log into the FaxFinder Server software again. Enter the new IP address of the FaxFinder into your browser, and then enter admin as Username and admin as Password to log in again. If the IP has been changed, your browser may show a warning message at this point. This is related to the certificate issued by the FaxFinder (the default is for the IP address 192.168.2.
Chapter 2: Getting Started 6. Save your Configuration to a File on the Local PC Now that you have setup the FaxFinder unit to the necessary configuration, it is a good idea to save the parameters in case the unit needs to be restored after a factory default. This will save you time if you want to test different settings or need to do some troubleshooting as you will be able to return to these settings easily.
Chapter 3 – FaxFinder Web Management Interface Introduction In this chapter, we present the screens of the FaxFinder web management interface and describe the sub-categories for each screen. The major sections are presented along the top navigation bar of the web interface and most of these will activate a left-hand navigation window of sub-categories when clicked. As with any secure browser-based user interface, a certificate is required to allow access.
Chapter 3: FaxFinder Web Management Interface Status & Logs Section System Status The System Status screen provides many key pieces of information that can be used diagnostically or simply as a confirmation of correct settings. Current Time This field displays the current time and date on the FaxFinder unit. The format for this display is set in the System Configuration: Time screen.
Chapter 3: FaxFinder Web Management Interface Fax Status Fax Status details the current state for several key items. Here also the administrator can view the state of the internal modems and change their state. Modem Status Modem This column displays the sequential modem number associated with each internal modem based on the FaxFinder model (1 for the FF130, 1-2 for the FF230, 1-4 for the FF430 and 1-8 for the FF830). State This column displays the current state that the modem is in.
Chapter 3: FaxFinder Web Management Interface Action These options are only available to an administrator. Initialize Clicking on this link will send the initialization command string to the modem. This will also remove the busy-out state from a modem. When the initialization is complete, you will see a colored message bar at the top of the screen indicating that ‘modem x initialized.’ Using this action while a fax transmission is in progress will interrupt the fax and cause it to fail.
Chapter 3: FaxFinder Web Management Interface Outbound Fax Status Outbound Fax Status displays information pertaining to each fax that is set to be sent, divided into a variety of categories. There is also an Action section for aborting the fax before it is sent. State This column displays the state of a fax that has not yet been sent or completed being sent. Messages include: new, pending and sending. Queued At This shows when the outbound fax was initially queued.
Chapter 3: FaxFinder Web Management Interface Mail Queue The Mail Queue displays a list of emails residing in the queue waiting to be completed. Information is broken into six sections. Resend Queued Mails Clicking on this link will tell the FaxFinder to resend all mail items in the queue immediately. Date This column displays the date the email was created on. Size This column shows the size of the mail message in bytes. Sender This column displays the user name of the party sending the email.
Chapter 3: FaxFinder Web Management Interface Mail Log The Mail Log displays recent delivery attempts, listed from most recent to oldest. Date This column displays the date that this mail entry was attempted. Sender This column displays the sender of this particular mail attempt. Recipient This column displays the recipient for this attempted mailing. Delivery Message This column displays a message showing the result of the mail delivery attempt. Multi-Tech Systems, Inc.
Chapter 3: FaxFinder Web Management Interface Inbound Fax Log The Inbound Fax Log is a running tally of all of the faxes received by the FaxFinder unit. The individual logs have several categories that are tracked. Descriptions are below. State This will show the current or final state of the fax in question. States include: complete, error – no page received, error – partial fax, and delivery failure. Complete Time This logs the time at which that the incoming fax was successfully received.
Chapter 3: FaxFinder Web Management Interface Outbound Fax Log The Outbound Fax Log is a running tally of all of the faxes sent by the FaxFinder unit. The individual logs have six categories that are tracked. Descriptions are below. Status This column displays the current state that the outgoing fax is considered to be in. Status messages include: sent, aborted and failed. Start Time This column displays the time that the transmission was started.
Chapter 3: FaxFinder Web Management Interface Modem Log The modem log tracks data pertaining to the internal modems of the FaxFinder unit. This information is often very helpful when troubleshooting connection issues and other related issues. Modem This displays the line number of the modem tied to this particular log entry. Status This displays the status of the modem for this log entry; pass or fail. If the fax does fail, this column will also display a short reason as to why there was a failure.
Chapter 3: FaxFinder Web Management Interface System Configuration Section Network This section is for entering the specific network settings needed for the FaxFinder to run on your network. By factory default, the FaxFinder ships with the IP address 192.168.2.1 for setup purposes. After setup and prior to connecting to your live network, enter the needed parameters for proper operation on the network where the FaxFinder is to operate.
Chapter 3: FaxFinder Web Management Interface SMTP The SMTP section contains the information needed to setup email usage with the FaxFinder, as well as a way to test the setup by sending an email. SMTP Configuration SMTP Server Address Enter the IP address of your simple mail transfer protocol server here. This can be either an IP address or Hostname. This is where emails will be sent. SMTP Port Enter the SMTP port to be used here (the default value for SMTP is 25).
Chapter 3: FaxFinder Web Management Interface Time Correct time settings are important for logging and verification purposes. This section allows you to enter a preferred time server as well as your preferences for time and date display format. Time Server Select a time server from the choices available in the drop-down box or you may also select ‘none.’ When you select None, the Time and Date settings are no longer grayed-out and are available for you to set the current time.
Chapter 3: FaxFinder Web Management Interface Printer Here you can add the printers available to the FaxFinder. Until the first printer is added, the section states ‘There are no Printers.’ Click the Add link to add a printer. Printers The Add and Advanced Setup screens are detailed in the next section. Clicking the Add link will bring up the Add Printer screen where you can add a printer to be used by the FaxFinder. Printer Name This displays the name you have entered for this printer.
Chapter 3: FaxFinder Web Management Interface Add Printer The Add Printer and the Edit Printer screens are identical, the only difference being that the Edit Printer screen will already contain information previously entered. Printer Make Select the manufacturer of the printer you are adding from the drop-down list. If you do not see the manufacturer (make) of your printer, you can use the Generic selection. Printer Model Select the model of the printer you are adding from the provided list.
Chapter 3: FaxFinder Web Management Interface Shares The shares screen allows the administrator to create a place for faxes to be sent for retrieval by more than one person. Anyone with network rights to the shared folder can view the faxes sent there. Creating a location to share access to multiple users can be a good way to ensure that faxes are responded to in a timely manner, especially in a sales environment.
Chapter 3: FaxFinder Web Management Interface Add Network Share After entering and saving a new network shared resource, you will see the message “Network Share updated” appear at the top of the screen. The network share is a common location when received faxes may be routed to. For those with access rights to this shared location, all information is accessible for use. UNC / Location Enter the Universal Naming Convention identifier or network location in this box.
Chapter 3: FaxFinder Web Management Interface Certificates A site certificate is needed for a browser to allow access to the FaxFinder unit. This certificate is selfsigned, so your browser will likely show a security warning (which simply means the certificate is not authenticated by a third party) before you can continue. Use this page to replace the default certificate with the one that contains details specific to your installation. These values are for identification purposes only.
Chapter 3: FaxFinder Web Management Interface Organization Enter the name of the organization that the certificate is valid for. No more than 64 characters are allowed. Email Address Enter the email address of who is responsible for the FaxFinder (typically the administrator). This field may be left blank. No more than 64 characters are allowed. Generate button Click on the generate button to create the certificate based on the information above.
Chapter 3: FaxFinder Web Management Interface Save/Restore After you have entered the specific settings to have your FaxFinder working in your environment, coming here to save those settings is a good idea. Were something to happen and you lost what had been entered, you can easily reset the unit to working condition if you have a saved configuration file.
Chapter 3: FaxFinder Web Management Interface Firmware There may be occasions where features are refined or added to the FaxFinder unit. Such features will be available through updating of the firmware that exists in the FaxFinder. After downloading firmware to the local drive, browsing to that location and updating the firmware is a relatively easy process. FaxFinder Firmware This section is for the FaxFinder unit itself. For the internal modems, please see the section below.
Chapter 3: FaxFinder Web Management Interface Modem Firmware This section is for the internal modems of your FaxFinder unit. Your model will determine how many internal modems are available. For updating the FaxFinder unit itself, please see the section above. Update Check the box associated with each internal modem that you want updated with new firmware. You may select as many or as few modems to be updated as you like.
Chapter 3: FaxFinder Web Management Interface Fax Configuration Section Modem Be sure to set the country code for your location as well as look at the routing for your specific setup. Should you need to adjust some settings for your PBX or local phone lines, many options are available. Modem Configuration Modem Select the number associated with the internal modem that you want to configure. Each modem can be set individually or you can select All Modems to configure all internal modems to be the same.
Chapter 3: FaxFinder Web Management Interface Fax Direction This will show what fax types are allowed for this modem (inbound, outbound, both). Routing Definition The routing definition is used to mask digits sent to the modem from a PBX. This is used to tell the FaxFinder which digits are to be used as the extension number of the incoming call. Click on the Key link for a translation of parameter options.
Chapter 3: FaxFinder Web Management Interface Modem Configuration Table Modem This displays the number associated with the internal modems. Fax ID This displays the name associated with the individual modems. Country Code This display the country code that the modem is set to (in 2 character format). Answer On This will display the number of rings that the individual modem is set to answer after. Max DTMF Digits This displays the maximum number of DTMF digits allowed.
Chapter 3: FaxFinder Web Management Interface Inbound Routing There are several ways an incoming fax can be routed: They can be routed globally, by line or by extension. A global routing entry will route every incoming fax to the defined global routing Fax Destination. The Lines entry will route any incoming fax, not listed under recipients, based on the line it came in on, to that Line’s Fax Destination.
Chapter 3: FaxFinder Web Management Interface Global Routing Fax Destinations This displays a destination for inbound faxes to always be routed in addition to their intended recipient. Action Here you will find a link to Edit the parameters set for Global Routing. Details of the edit Global Routing screens are found below. Add Clicking the Add link will bring up the Add Destination (Global) screen. Add Destination (Global) Select the global destination from the drop down list.
Chapter 3: FaxFinder Web Management Interface Edit The edit action link will bring up the Edit Line screen: Edit (Line #) (the actual number will replace the # symbol as the screen above shows) Name The description box will show the name associated with the line that we are currently editing. Destinations Type As described above, possible destinations are: Email, Share, Printer, Trash or Email to User. Value This shows value associated with destination (e.g.
Chapter 3: FaxFinder Web Management Interface Recipients This will display a list of inbound recipients. There are four action links available: Add, Import, Export and Delete All. Add Recipients Clicking on the Add link will bring up the Add Recipients screen. Extension Enter the phone number of the recipient to be added. Name Enter the name of the recipient to be added. Destinations (Extension) After adding a Recipient, the Add Destination section for this extension will appear.
Chapter 3: FaxFinder Web Management Interface Import Recipients from CSV Clicking on the Import link will bring up the import screen. CSV File Click on the Browse button to navigate to an existing CSV file to add them to the recipient list. The format for the CSV file is detailed below. Existing Recipients Select to either merge the new CSV file with the existing data or to replace the existing data with the new CSV information.
Chapter 3: FaxFinder Web Management Interface Outbound The Outbound page contains a selection box for allowing simultaneous faxing. Outbound Options By checking the “Allow simultaneous faxing to the same number” box and clicking the Save button, you let the FaxFinder unit to send faxes to the same phone number at the same time. This is beneficial for fax recipients who allow calls to rollover or have multiple lines with the same number.
Chapter 3: FaxFinder Web Management Interface Cover Pages Here you can view or delete a cover page from the supplied pages created by Multi-Tech, or you can import (Add) one of your own. For tips on creating custom cover pages, please see the customization appendix. Cover pages must be in the PDF version 1.4 format. The Opt-Out section is available if you use the FaxFinder for advertisement purposes. Opt-Out The placement of the Opt-Out information will depend on the cover page in use.
Chapter 3: FaxFinder Web Management Interface Cover Pages PDF Cover pages to be used with your FaxFinder unit need to be version 1.4 to work properly. Editable cover pages in Scribus format Clicking on this link will open cover pages that have been created with the Scribus software that you can edit to fit your specific needs. You will have to have already installed the Scribus software in order to be able to open and edit these files.
Chapter 3: FaxFinder Web Management Interface Store & Forward Fax (T.37) Store and Forward fax (or T.37) is described in detail with examples in a later chapter. Here we are describing the parameters for T.37 that can be input into the FaxFinder unit through the web interface. Store & Forward Fax (T.37): Parameters Enable T.37 To allow the use of Store and Forward faxing on this FaxFinder unit, check this box, else it will not be allowed.
Chapter 3: FaxFinder Web Management Interface Email Fax Receipt Select the condition that will trigger an email to the sender. There are three options here: Failure – An email receipt will only be sent if the fax fails. Always – On completion (success or failure) an email receipt will be sent. Never – The FaxFinder will not send a receipt for any result. Default Cover Page Select the cover page to use by default when using Store & Forward faxing.
Chapter 3: FaxFinder Web Management Interface Fax Log The interval at which the fax log files are deleted can be adjusted here. By default, the logs are removed each day at midnight. Fax Log Purge Here is where the timing of log purging is set. The different columns allow for many settings. You can select multiple options by clicking and dragging or by holding down the Shift or Control key while selecting.
Chapter 3: FaxFinder Web Management Interface Users Section The FaxFinder Users section of the FaxFinder unit displays a list of all of the users that have been entered or imported into the unit itself. With the exception of the default admin account, all users can be edited or deleted as needed. Users are the definitions of people that have access to the FaxFinder for sending faxes. Each user will have a list of Contacts that they use to send faxes.
Chapter 3: FaxFinder Web Management Interface Organization This displays the organization (if any) that is associated with the account. Users CSV Import Format There are two types of records in the User CSV format: a User record type and a Contact record type. The first column determines which type of record the line is, so you may see both types in one CSV file.
Chapter 3: FaxFinder Web Management Interface Action Edit Clicking on the Edit link will bring up the editing screen for a user. You will also see this list of Contacts associated with this user. The same options are available: Add, Import, Export and Delete All. Contact lists use four primary pieces of information for speed and simplicity of use: Name, Fax Number, Phone Number and Organization. Edit Username n Here you will find all of the previously entered User information.
Chapter 3: FaxFinder Web Management Interface Add Add FaxFinder User Clicking the Add link will bring up the Add FaxFinder User screen. Here you will enter the information to be associated with the new user account. Create Inbound Routing Recipient This optional section allows for the automatic emailing of faxes received to a specific extension. Add Route Check this box to active the Inbound Routing for this User.
Chapter 3: FaxFinder Web Management Interface Import CSV File Click on the Browse button to navigate to an existing CSV file to import. See Contact CSV File Import Format below for specifics on the fields imported. Existing Users Select to either merge the new CSV file with the existing data or to replace the existing data with the new CSV information. Import button Click on the import button to begin the process or all settings will be lost when you navigate away.
Chapter 3: FaxFinder Web Management Interface Export Using Firefox: Select the Save File button, then click OK to save the current Users as a Comma Separated Value (CSV) file. Using Internet Explorer: Click the Save button and then select a destination from the new screen and click Save to have the FaxFinder export the Users as a Comma Separated Value (CSV) file. Delete All This will permanently delete all users in the list. Multi-Tech Systems, Inc.
Chapter 3: FaxFinder Web Management Interface Send a Fax Screen The Send Fax screen is a one page form for sending faxes directly from the FaxFinder unit when accessed from a web browser. Multi-Tech Systems, Inc.
Chapter 3: FaxFinder Web Management Interface Send Fax Sender Information If a cover page is selected (the ‘Yes’ check box detailed below), much of the sender information will be already populated in the cover page from what is provided for the logged-in user. This can be changed if needed, or left as is. Name Enter the name of the sender here. Organization Enter the name of the sending organization (if needed) here.
Chapter 3: FaxFinder Web Management Interface Cover Page Information Include cover page with this fax? Select Yes or No for your choice. Select Cover Page Choose a cover page from the drop-down box. Subject Enter a subject for the fax here. Comments Enter any comments needed for this fax transmission. Attachments Browse to any attachments that you need to add. Click the Add Another Attachment button if there is more than one attachment needed. Allowed attachment types are: .PDF, .TIFF, .TXT, .PS, and .EPS.
Chapter 4 – Client Software Installation The Client software is for general use of the FaxFinder, but it needs to be associated with a FaxFinder unit for proper operation. Your administrator should provide the software or a location where it can be obtained from. You will need to install the Client software on your PC and set the FaxFinder that it is to work with. Installation A. Insert the FaxFinder Product CD into the CD-ROM drive of the client PC.
Chapter 4: Client Installation B. At the Welcome screen, click Next. C. At the Select Installation Folder screen, browse to the desired file location for the FaxFinder client software. In most cases, the default file location is recommended. Clicking on the Disk Cost button will show you the size of the software being installed as well as the available disk space of the target drive. When the destination location is correct, click Next. Multi-Tech Systems, Inc.
Chapter 4: Client Installation D. At the Confirm Installation screen, click Next to begin the installation. A transient screen (“Installing FaxFinder Client Software”) will appear while files are being copied. E. The FaxFinder Client software can place a shortcut in the Startup directory so that the client software will start automatically when the PC is booted. F. You will be asked if you want the Client software to automatically launch when the installation is complete. Select your preference.
Chapter 4: Client Installation G. You will be asked whether or not you want to associate .tif and .cpg files with the Multi-Tech Tiff Viewer. Click Yes (unless you prefer to use a different viewer program). The .cpg files become associated with the Cover Page software that is used with the FaxFinder x20 model series only. If a Question screen appears asking "Warning - the extension .
Chapter 4: Client Installation Push Installation Method Push Installs of the Client Software The FaxFinder Client installer is now available as an MSI package. This provides the ability to perform remote installation using Microsoft Group Policy, SMS, as well as other third party tools. The installer can be run like any other Windows software installer and it can also be invoked from the command line using the Windows Installer command ‘msiexec’. Previous versions of the FaxFinder Client (1.08.
Chapter 4: Client Installation Associating Client Software and User with a FaxFinder Unit After the FaxFinder client software is installed, you must associate it with one or more FaxFinder units. Sometimes more than one FaxFinder unit is available for use. In some cases, certain client users might be assigned to some FaxFinder units and not assigned to others. This procedure shows you how to make this association so that faxes may be sent from a particular FaxFinder unit to the email inbox of your PC.
Chapter 4: Client Installation 1. At the main screen of the FaxFinder Fax Client Software, click on Edit and select “Add FaxFinder” if you know the IP address or Host Name of the FaxFinder, otherwise open the Tools menu and select “Auto-Discover Devices” to have the Client software search the network for FaxFinder units. Add FaxFinder Manually Use Auto Discover to Locate FaxFinder a.
Chapter 4: Client Installation 2. To add a FaxFinder when the IP address is known, select the FaxFinder model family from the Type drop-down, enter the IP address “Server Address” field along with your Username and Password. If the Auto Discover Devices feature was used, you may Right-click and select Add or double Leftclick on the IP address or name of the FaxFinder unit that was detected. Use the ‘X’ in the upper right hand corner to close the Auto Discover window after you have added it to the client.
Chapter 4: Client Installation 4. A new FaxFinder entry should appear on the “Device Status” tab of the FaxFinder Fax Client Software screen. The status of the newly registered FaxFinder unit may momentarily go from “Not logged in” to “Logging in” to “Connected.” A FaxFinder x20 unit will show Idle instead of connected. If it goes to Login Failure, then one of two things is wrong: a. The IP address or domain name is wrong.
Chapter 5 – FaxFinder Operation Introduction This chapter describes the things that a user can do with the FaxFinder system. The software programs involved are the FaxFinder Client Software and the Multi-Tech Tiff Viewer (or designated PDF viewer). The FaxFinder Client Software interfaces with the FaxFinder Server and has its own user interface. When previewing outgoing faxes, the PC’s operating system calls up the designated TIFF viewer to display the outgoing fax.
Chapter 5: FaxFinder Operation Sending Faxes Sending faxes through the FaxFinder is quick and simple and offers a variety of methods that can be used to accomplish this. This section will show all the possible ways to send a fax with the FaxFinder. Depending on how your administrator has set up the unit, several or even all options may be available. First, the FaxFinder Schedule Fax window will be explained as it is used for the majority of faxing through the FaxFinder unit.
Chapter 5: FaxFinder Operation Schedule Options pane Options text box: This text box will display ‘Send Immediately’ by default. If you want to schedule this fax to be sent at a specific time or date, then you must click the Options button. Options (button): If you want to specify a time or date for the fax to be sent, you must click the Options button which will open the Fax Scheduling Options window.
Chapter 5: FaxFinder Operation Recipients pane Name (column): Party to whom the fax will be sent. You cannot type in this window. When a recipient is specified either from the Contacts or from the New Recipient window (the ‘+’ button), that recipient’s name will appear in this field. Fax Number (column): Fax number to which the fax will be sent. You cannot type in this window.
Chapter 5: FaxFinder Operation Cover Page pane Use Cover Page (check box): Check this checkbox to include a cover page with your fax. Cover Page (drop-down selection box): This field will be active when the ‘Use Cover Page’ check box is ticked. By clicking on the down arrow, you will see the selection of cover pages available from the FaxFinder unit. Click to highlight and select the cover page you want to use. View (button): Brings up the cover page to be used.
Chapter 5: FaxFinder Operation Send Fax with Client Software When a document (.tif, .pdf, or .txt) is complete and ready to be sent as a fax, opening the client software and using the Schedule Fax option is quick and easy. To begin, either double-click the FaxFinder Client Software icon in the System Tray or launch it manually from the program listing on the Start menu, which will place it down in the System Tray. 1. 2. 3. 4. 5. 6. 7. 8. 9.
Chapter 5: FaxFinder Operation Send Fax from Email (T.37) When you wish to send an email as a fax, using the T.37 format in the To: field will take advantage of the FaxFinder from your Outlook email software. To do this you will need to know a few things: your administrator should provide you with the domain name of the FaxFinder unit and you need to know the phone number of the fax recipient. To begin, compose the message as a new email. 1.
Chapter 5: FaxFinder Operation Send Fax by Web API If your administrator has created a custom API (Application Programming Interface) for you to use, that is another option available for sending faxes through the FaxFinder. This will be unique for your company, so you should look for information from your Administrator or IT department. Using the Client Software This section will detail all of the commands, tabs and screens that the Client Software offers.
Chapter 5: FaxFinder Operation Edit Menu Command Descriptions The following options are available from the Edit menu. Add FaxFinder Type: Select the FaxFinder series you are connecting to. FFx30 for the FF130, FF230, FF430 and FF830 FFx20 for the FF120, FF220, FF420 and FF820 Server Address: Enter the IP address of the FaxFinder unit that you want to add. Username: Enter the user name you have been assigned for this unit.
Chapter 5: FaxFinder Operation Options The following is available from the Edit | Options menu. Date/Time tab: Here you enter the date and time formats for the fax header. Advanced tab: Here you designate the circumstances that will make the Send Fax window become minimized (on close or after send) and allow the enabling of the importation of a Microsoft Outlook address book.
Chapter 5: FaxFinder Operation Tools Menu Command Descriptions Auto Discover Devices: Selecting Auto Discover Devices will have the Client software search the network for active FaxFinder units that are on the same network. Click on the Search button to begin the auto discovery. Once begun, you can click the Stop button to end the search at any time. When you are finished, click the Close button.
Chapter 5: FaxFinder Operation Devices Tab (Main Window) The Devices tab will show all of the FaxFinder units that are associated with the client software. This window has three columns: Host (the name or IP address of a FaxFinder unit), Model (the model number of the FaxFinder unit) and Status (displays the connection state of the FaxFinder unit as well as showing which unit is set as the default unit for use).
Chapter 5: FaxFinder Operation Delete Selecting this will delete the FaxFinder unit from use by this software. There is a delete confirmation window that will pop-up prior to actual deletion. Set as Default Selecting set as default will make the unit clicked the default unit for sending faxes through this software. Properties Selecting properties will bring up a window showing the FaxFinder unit type (FFx20 or FFx30), the IP address the unit is using and your user name and password.
Chapter 5: FaxFinder Operation Using the Multi-Tech Tiff Viewer The Multi-Tech Tiff Viewer program has a variety of features that enhance the viewing of fax messages in graphic file form (thumbnails, zooming, spot magnification, scrolling, rotating, etc.). The program can also manipulate and permanently alter the graphic files. Toolbar Icons The most commonly used functions are available as icons on the toolbar. In the diagram below, we label the functions of these icons.
Chapter 5: FaxFinder Operation Copy. The Copy function allows you to copy the fax file and insert it into a different application program. When you click the copy button, the current image will be copied to Windows Clipboard, from which you may then Paste into another applicable program or document. See “Importing Fax Images into Other Application Programs” below. Pan (Omni-Directional Scroll).
Appendix A – Troubleshooting 1. What if I can't see the web page for my FaxFinder? REMEDY: Verify that the Admin PC is actually on the same subnet as the FaxFinder and that it can be “pinged.” Launch a Command Prompt. (In WinXP, go to Start | All Programs | Accessories | Command Prompt. In Win2000, go to Start | Programs | Accessories | Command Prompt.) Type ipconfig to verify that the Admin PC’s IP address is in the same network as the FaxFinder’s IP address. Then type ping 192.168.2.
Appendix A: Troubleshooting CAUSE A: During transmission, the name server’s address could not be resolved (that is, the FaxFinder unit could not contact your name server). RESPONSE A: Contact the FaxFinder unit using secure shell and try to ping the name server. ssh user@ip user: admin password: admin # ping 192.168.y.y (where this is the address of the name server) If the name server ping fails, you must determine why it failed. The name server may not be reachable because it is on a different subnet.
Appendix A: Troubleshooting No email message after mail server setup (cont’d) CAUSE E: The email server does not support SMTP. RESPONSE E: Contact the FaxFinder unit using secure shell either at its IP address or name (if a name server is present) and specify the SMTP Port Number (25 is the common/standard port number, but this number is configurable in the FaxFinder System Configuration | SMTP screen). Using Telnet (IP address: port) to get to the SMTP server is the easiest method.
Appendix A: Troubleshooting 4. What if the FaxFinder doesn't answer a fax call? REMEDY Use this procedure, if, during a test call to one of the FaxFinder numbers, you fail to see the "Waiting for Ring" State change to the “Waiting for Connect” State in the Status & Logs | Fax Status screen and if you fail to hear modem dialup/negotiation tones – both the state and the sound must be observable. A.
Appendix A: Troubleshooting 6. Dealing with Failed Fax Reports Occasionally clients will receive email messages from the FaxFinder that pertain to faxes that have failed partially or entirely. That is, some or all of the intended pages of the fax may arrive in a form that cannot be read. Each FaxFinder-generated email of a fax with any failed pages will have one additional file attached: a modem log file with a name like modem0modem1_date-time.txt.
Appendix B – Customization Web Services API Introduction Fax Finder Web Service (hereafter FFWS) provides an interface to x30 FaxFinders for client applications. Client application can use FFWS for sending faxes, managing contacts and monitoring fax status. This document provides examples which illustrate the HTTP/XML communication between FFWS and a client. Examples are broken up by actions performed on a resource. Sample HTTP requests and responses are provided along with status codes.
Appendix B: Customization Example: POST /ffws/v1/ofax HTTP/1.0 content-type: application/xml authorization: Basic YWRtaW46YWRtaW4= https://192.168.2.1/ffws/v1/data/cover_pages/default.
Appendix B: Customization Test Subject Test Message admin Sender Name Sender Org 111-222-3333 111-222-3334 sender@example.
Appendix B: Customization HTTP Request line: GET /ffws/v1/ofax HTTP/1.0 HTTP Response Status Codes: 200 OK Here are the fax entries. Example: GET /ffws/v1/ofax HTTP/1.0 content-type: application/xml authorization: Basic YWRtaW46YWRtaW4= ----------------------------------HTTP/1.1 200 OK content-type: application/xml Success https://192.168.2.1/ffws/v1/ofax/0000001B/0000 https://192.168.
Appendix B: Customization Aborting a Fax Entry Sending a DELETE request to the fax entry URL found in the fax_entry_url element of a fax entry will attempt to abort the fax. If successful, 202 accepted will be returned and an abort will be attempted on the fax. HTTP Request line: DELETE /ffws/v1/ofax/FAX_ENTRY HTTP/1.0 HTTP Response Status Codes: 202 Accepted An abort has been sent. The fax entry will be aborted if possible. 400 Bad Request The fax specified could not be aborted.
Appendix B: Customization Retrieving User Information Information associate with a user can be retrieved by sending a GET request to the user URL of the user desired. The user URL is of the form /ffws/v1/users/USERNAME. A regular user can only retrieve their information and not that of another user. HTTP Request line: GET /ffws/v1/users/USERNAME HTTP/1.0 HTTP Response Status Codes: 200 OK Success 403 Forbidden Authenticated user does not have permission to view data associated with username.
Appendix B: Customization Retrieving Contacts User contacts are retrieved by sending a GET request to the contacts URL for a user. Or if you already know the contact URL of a contact, then you could send a get request to that URL as well. HTTP Request line: GET /ffws/v1/contacts/USERNAME HTTP/1.0 Query Parameters: limit=LIMIT Limit the number of results to LIMIT. offset=OFFSET Skip OFFSET entries from the start. Only valid when limit is specified. Substring matching for any of the contact elements.
Appendix B: Customization Adding New Contacts User contacts are added by sending a POST request to the contacts URL for a user. The body of the request should contain valid XML for an contact element. HTTP Request line: POST /ffws/v1/contacts/USERNAME HTTP/1.0 HTTP Response Status Codes: 200 OK Created 403 Forbidden Authenticated user does not have permission to change data associated with username. 404 Not Found No user found with that username. 400 Bad Request The provided XML is not valid.
Appendix B: Customization Modifying Contacts A contact can be modified by sending a PUT request to the contact URL found in the contact_url element of the contact to modify. The message body should contain the updated contact XML element. HTTP Request line: POST /ffws/v1/contacts/USERNAME/id HTTP/1.0 HTTP Response Status Codes: 200 OK Modified successfully. 403 Forbidden Authenticated user does not have permission to change data associated with username. 404 Not Found No user found with that username.
Appendix B: Customization Deleting Contacts A contact can be removed by sending a DELETE request to the contact URL found in a contact_url element. The contact associated with that URL will be removed. HTTP Request line: DELETE /ffws/v1/contacts/USERNAME/id HTTP/1.0 HTTP Response Status Codes: 200 OK Deleted 403 Forbidden Authenticated user does not have permission to change data associated with username. 404 Not Found No user found with that username. Example: DELETE /ffws/v1/contacts/admin/6 HTTP/1.
Appendix B: Customization Retrieving Cover Pages Available cover pages can be requested by sending a GET request to /ffws/v1/data/cover_pages. HTTP Request line: GET /ffws/v1/data/cover_pages HTTP/1.0 HTTP Response Status Codes: 200 OK Success Example: GET /ffws/v1/data/cover_pages HTTP/1.0 content-type: application/xml authorization: Basic YWRtaW46YWRtaW4= ----------------------------------HTTP/1.1 200 OK content-type: application/xml
Appendix B: Customization Verify User Authenticates the user and then simply returns 200 OK. HTTP Request line: GET /ffws/v1/verify HTTP/1.0 HTTP Response Status Codes: 200 OK Verified Example: GET /ffws/v1/verify HTTP/1.0 content-type: application/xml authorization: Basic YWRtaW46YWRtaW4= ----------------------------------HTTP/1.1 200 OK content-type: application/xml
Appendix B: Customization General Status Codes Be aware that other Status Codes that do not pertain specifically to the resource requested may be returned. See RFC 2616 for a listing of all possible codes.
Appendix B: Customization Sender Name Sender Org 111-222-3333 218-555-3336 inline https://192.168.2.
Appendix B: Customization false admin test recipient test org 5816 3 3
Appendix B: Customization User Element This element represents a user registered on the FaxFinder. https://192.168.2.
Appendix B: Customization Contact Element This element represents a user contact. https://192.168.2.
Appendix B: Customization T.37 Advanced Usage Introduction Below you will find examples of T.37 (email to fax) implementation using Multi-Tech Systems FaxFinder x30 family unit (which includes the FF130, FF230, FF430 and FF830 models). The lines that mention RFC (Request For Comment) numbers can be looked up online at the IETF website (www.ietf.org) for further details. Sample addresses: FAX=+111-222-3333@192.168.2.1 FAX=111-222-3333@example.test FAX=111-222-3333/COVER-PAGE-ENABLED=1@example.
Appendix B: Customization The recipient-name specifies the personal name of the recipient: attn = "/" recipient-name "=" pers-name recipient-name = "ATTN" pers-name = [ givenname "." ] [ initials "." ] surname surname = printablestring givenname = 1*( DIGIT / ALPHA / SP / "'" / "+" /"," / "-" / "/" / ":" / "=" / "?" ) initials = 1*ALPHA org = "/" org-sep "=" org-str org-sep = "ORG" org-str = PCHAR PCHAR = 1*( DIGIT / ALPHA / SP /" ' " / "(" / ")" / "+" / "," / "-" / ".
Appendix B: Customization Supported document types/attachments: • text/plain • application/pdf • application/postscript • application/eps • application/x-eps • image/eps • image/x-eps • image/tiff • image/tiff-fx Relaying If you want to send through an MTA such as mail.multitech.com then mail.multitech.com would need to be configured to forward mail to the FaxFinder for some domain that the FaxFinder will accept mail for.
Appendix C – Creating Cover Pages Cover pages for the FaxFinder x30 family of products are PDF forms. The FaxFinder will fill out the form fields that it knows about, with information specific to the fax, and insert the PDF as the first page of the fax. In order to do this, the field names in the form must match exactly with the field names that FaxFinder will try to fill in. FaxFinder x30 models only know how to fill in text fields and ignores most formatting.
Appendix C: Cover Pages Creating a Custom Cover Page with Scribus This brief tutorial will walk you through the use of the open source Scribus software to create your own PDF file to use as a custom cover page. We will keep it simple, yet show you the primary skills needed to customize your own cover page. Below you will find an overview that also repeats the list of field names which must be used exactly as shown or the PDF file will contain errors which will not allow the FaxFinder to add them for use.
Appendix C: Cover Pages Plan a General Layout It helps to have a general layout planned before using the software to create your cover page. Even a simple, hand drawn plan will make the process easier and faster. The example that will be used for this cover page is below. Launch the Scribus Software 1. When you first launch the Scribus software, you may get a warning message that programs are missing – these are not needed for what we are creating and you can simply click OK to continue. 2.
Appendix C: Cover Pages Text Frame A Text Frame is used for static text that will not change or be modified by the user. Examples of these are the “To:”, “Fax:”, “Date:”, and “From:” text that is present in the general layout above. A Text Frame is text that describes what will be entered in the field following it, or also text that is common to all cover pages, such as the company name, company address and possibly an opt-out statement.
Appendix C: Cover Pages Inserting an Image From the Scribus software, select Insert | Image Frame. In the upper right-hand corner, left-click and hold the left mouse button down at a starting point. Now, drag the mouse to create a box that is the estimated size of your graphic and release the mouse button. You do not have to worry about being exact as we can easily alter the size of the image frame when we are done. Now right-click inside the created area and select Get Image.
Appendix C: Cover Pages Referring back to our rough layout, we now need to again left-click and hold the mouse at a starting point for our first static text. In the example, this is the company address right below the company logo. The area you drag need only be a rough estimate of the space needed, as we can adjust the area after the text has been added just as was done with the graphic.
Appendix C: Cover Pages The Font Size box allows you to change the size of the font. The defaults are probably too small for a fax cover page, so experiment with increasing this value and clicking on the Update Text Frame button to see how it will look. In the large editing area, type in the text that you want displayed on the cover page. It is not necessary to use the Save button, the Update Text Frame and Exit button will be good enough unless you plan to finish the cover page at a later time.
Appendix C: Cover Pages Inserting Text Fields Now that the static text frames are in place, we need to create a text field for each one that will require user input. The names of these fields must match the Field Names list exactly, or the cover page will not work. Again, starting with the top-most field, we need to Insert | Text Field. This can also be selected from the drop-down arrow on the OK button in the icon row.
Appendix C: Cover Pages Field Properties Window The Field Properties window is where we need to enter the field names correctly so that the FaxFinder unit is able to interpret them correctly and fill in the proper information. In the first tab (Appearance), we need to enter two items. 1. The Name which needs to be from the Field Name list. In this case, the name entered is rcpt_name so that the To: field is populated with the recipient’s name. 2.
Appendix C: Cover Pages Next, we need to click on the Options tab (the next tab after Appearance). Depending on what the information is, certain options may need to be checked or unchecked. In the case of a one line entry (like a phone number), the Limit of… box should be checked and a number of characters entered (15 is generally enough). Also, the Do Not Scroll box can be checked to avoid rolling on to a second line and disrupting the look of the cover page.
Appendix C: Cover Pages Once completed, your cover page should look similar to the example below. At this point, you can “fine tune” your cover page by moving the fields around as needed. You may find that you ran out of room as you got towards the bottom, so now you can left-click and hold the mouse in the center of any box and freely move that box around. This is also a good time to align the boxes to the green grid line so that they appear even. Multi-Tech Systems, Inc.
Appendix C: Cover Pages When you are satisfied with the look of your cover page, click on the Save as PDF icon: This will bring up the Save as PDF window. You may leave the settings at default and click the Save button. Please note where the final file is being saved to as shown in the Output to File: area at the top. This is where you will need to brose to from the FaxFinder Cover Pages section when you go to add this as a cover page for use. Multi-Tech Systems, Inc.
Appendix C: Cover Pages The final version of the example looks like this (with the fields highlighted in yellow): Multi-Tech Systems, Inc.
Appendix C: Cover Pages Using the Legacy (x20 Series) Cover Page Generator The Multi-Tech Cover Page Generator program was developed in conjunction with the FaxFinder x20 family of products. It is described here for those who are using FaxFinder x20 units. The FaxFinder x30 models use the PDF format for cover pages so the .cpg files created by this software are not compatible.
Appendix C: Cover Pages 3. Several types of objects can be added to a cover page file. These are listed in the Insert dropdown menu. The commands to create these objects can be invoked either here or from buttons on the toolbar. We will invoke various commands from these toolbar buttons throughout this procedure. 4. Decide on the categories for which you want automated fields on the fax cover page. Generally speaking, you will want to include information about the Sender and the Recipient.
Appendix C: Cover Pages The FaxFinder supports the automated field types listed in the table below.
Appendix C: Cover Pages 6. Enter the field label in the Static Text box. Be sure to allow enough room for the size of font you have chosen. If the box is too small for the font size, the text will be cut off. To select font, the font style, and font size, use the cursor. You can also access font settings from the Settings dropdown menu. To align the text to the left edge, right edge, or center of the box, use the cursor. For example, you might create a static text item of the word “Date.
Appendix C: Cover Pages You might want the automated field value to be placed on a line or in a rectangle. If so, you could use the line cursor to put a line beneath the edit box or use the rectangle cursor to place a rectangle around the edit box. You can place lines, rectangles, and ellipses on the page for any purpose. Rectangles and ellipses can have a solid fill or a shading (called “hilight”). These graphic functions are described in the table below. Shape Cursors: A B C D E A. Line B.
Appendix C: Cover Pages 8. To add a graphic file to the cover page template, click on the Image icon. Then browse to the directory that contains the desired graphic file. Files of type bmp and tif can be inserted into cover pages. Insert graphics files into your cover page template as needed. 9. Save the file to the Cover Pages directory in your operating system. The .cpg file must be saved in this location in order for it to be accessible to the FaxFinder client software.
Appendix C: Cover Pages Editing an Existing Cover Page 1. Open the Cover Page Generator program. Go to Start | Programs | FaxFinder Client Software | Cover Page Generator. You can also open the Cover Page Generator program from the FaxFinder Fax Client Software program 2. In the File menu, select “Open.” Browse to the directory into which the FaxFinder client software has been installed. Typically, this will be C:\Program Files \ Multi-Tech Systems \ FaxFinder Client Software \ Cover Pages.
Appendix C: Cover Pages 5. Add company logo at top of cover page. For our example, we will add the graphic file “ff-rocky-mtn-logo1.bmp” to the cover page. In the Insert menu of the Template Editor, select “Image.” Browse to the location of the graphics file to be used. Click Open. Move the + cursor to the desired location of the graphic. Then click and drag to size the graphic. Click and drag on the cursor dots on the periphery of the image to resize it and set its vertical/horizontal aspect ratio.
Appendix C: Cover Pages 6. Add company slogan to bottom of template. For the purposes of our fictitious company, Rocky Mountain Construction, Inc., we will use the slogan “Building on New Horizons.” Select the “Static Text” cursor labeled template page. Enter the slogan. Multi-Tech Systems, Inc.
Appendix C: Cover Pages 7. In the File menu, select “Save As” and overwrite the file using the same filename used in step 3, saving it in the ‘Application Data’ directory for the FaxFinder client software. (For Windows 2000, this will be C:\Winnt \ Profiles \ \ Application Data\ FaxFinder Client Software \ Cover Pages. For Windows XP, this will be C:\Documents and Settings\\Application Data\Fax Finder Client\Cover Pages.
Appendix C: Cover Pages Cover Page Generator Menu & Icon Descriptions File Menu FaxFinder Cover Page Generator Software Menu Command Definitions (cont’d) Shortcut Command Name Icon Description New Creates new cover page template file. Ctrl + N Open Ctrl + O Save Ctrl + S Opens an existing cover page template file for viewing or editing. Saves cover page cpg file at current path. -- Saves cover page cpg file at new path that user specifies.
Appendix C: Cover Pages View Menu FaxFinder Cover Page Generator Software Menu Command Definitions Command Name Icon Description Zoom In Use to view a smaller area of the cover page template file in greater magnification. Zoom Out Use to view a larger area of the cover page template file in a lesser magnification. Fit to Width Use to get magnification of file such that its -horizontal dimension fits proportionally into the window.
Appendix D – Migrating FaxFinder x20 Models to x30 Models Before showing specifics on migrating from the FFx20 (FF120, FF220, FF420 & FF820) model FaxFinders to the new FFx30 (FF130, FF230, FF430 & FF830) models, some basic information is needed. With the FFx30 models we introduced the concept of Inbound and Outbound Routing. Inbound Routing is the many ways an incoming fax can be directed to a destination. Outbound routing is the many ways a fax can be sent using the FaxFinder.
Appendix D: Migration FFx20 Phone Book The Phone Book contains the Extension number for receiving faxes delivered to a Users email address, as well as the login information for logging in and sending faxes using the FaxFinder Server. When the FFx20 Phone Book is looked at in terms of the FFx30, it contains user records with one-to-one mapping to an Inbound Route containing the extension number and email address. FFx30 Users (Phone Book) The concept of fax delivery is now part of Inbound Routing.
Appendix D: Migration 2) Convert the FFx20 phone book entries to FFx30 Recipients. This can be done two different ways. a) Manually enter the FFx20 phone number in the FFx30 under Fax Configuration > Inbound Routing > Recipients. Be sure to set Fax Configuration > Modem > Routing to an appropriate routing method so the extension is received and faxes are routed properly. b) Convert the FFx20 phone book export format to the FFx30 recipient import format. i) FFx20 phone book export format.
Appendix D: Migration Menus: x20 mapped to the x30 The table below represents a menu option from the FFx20 family across from its new counterpart (if any) in the FFx30 model line. FFx30 items in parenthesis are sub-menus available from the main link.
Appendix D: Migration Menus: x30 mapped to the x20 This table is the reverse of the one above, with the menu options of the FFx30 models shown across from their counterpart (if any) in the FFx20 family of products. Centered FFx30 items are sub-menus.
Appendix E – Regulatory Information 47 CFR Part 68 Telecom 1. This equipment complies with Part 68 of the 47 CFR rules and the requirements adopted by the ACTA. Located on this equipment is a label that contains, among other information, the registration number and ringer equivalence number (REN) for this equipment or a product identifier in the format: For current products is US:AAAEQ##Txxxx. For legacy products is AU7USA-xxxxx-xx-x. If requested, this number must be provided to the telephone company. 2.
Appendix E: Regulatory Information 12. Manufacturing Information on telecommunications device (modem) embedded in FF-130/230/430/830 units : Manufacturer: Multi-Tech Systems, Inc. Trade Name: Socket Modem Model Number: MT5634SMI Registration No: AU7USA-25814-M5-E Ringer Equivalence: 0.3B Modular Jack (USOC): RJ11C or RJ11W (single line) Service Center in USA: Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, MN 55112 U.S.A.
Appendix E: Regulatory Information Fax Branding Statement The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains the following information: • Date and time the message is sent • Identification of the business or other entity, or other individual sending the message • Telephone number of the sending machine or such business, other entity, or individual This i
Appendix E: Regulatory Information WEEE Statement (Waste Electrical and Electronic Equipment) July, 2005 The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers and importers to take back electronics products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase.
Appendix E: Regulatory Information C-ROHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi-Tech Systems Inc. 产品中可能含有的有毒物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息 有害/有毒物质/元素 成分名称 印刷电路板 电阻器 电容器 铁氧体磁环 继电器/光学部 件 IC 二极管/晶体管 振荡器和晶振 调节器 电压传感器 变压器 扬声器 连接器 LED 螺丝、螺母以 及其它五金件 交流-直流电源 软件/文档 CD 手册和纸页 底盘 Multi-Tech Systems, Inc.
Index A R Administrator Add users .....................................................................18 Login.............................................................................16 Rear Panel ........................................................................ 12 C Send a fax screen.............................................................. 61 Setup Cabling ......................................................................... 14 IP address ..........................................
