User guide

Chapter 3: FaxFinder Web Management Interface
44 FaxFinder Administrator User Guide
1. Click the checkboxes for the modems that you want update.
2. Click Browse and select the .HEX from the files you extracted.
3. Click Update.
Reboot
Select Reboot from the System Configuration menu, and then click Reboot to log off the current user
and restart the FaxFinder.
This will stop any faxes in process. FaxFinder cannot send or receive faxes during the reboot process.
Debug
When standard troubleshooting does not resolve an issue, collect debugging information for Multi-Tech
support for more in-depth analysis.
Select System Configuration | Debug.
Select the logging level that Multi-Tech requests from the drop down list. Options are:
● Emergency
● Alert
● Critical
● Error,
● Warning
● Notice
● Info
● Debug
Click Save.
Download Logs
To download and save the log file:
● Click Download Logs and click Save when prompted.