User guide

Multi-Tech Systems, Inc. FaxFinder Admin User Guide 86
Chapter 5 – FaxFinder Operation
Introduction
This chapter describes the things that a user can do with the FaxFinder system. The software programs
involved are the FaxFinder Client Software and the Multi-Tech Tiff Viewer (or designated PDF viewer).
The FaxFinder Client Software interfaces with the FaxFinder Server and has its own user interface. When
previewing outgoing faxes, the PC’s operating system calls up the designated TIFF viewer to display the
outgoing fax. When viewing received faxes, the PC’s operating system calls up the appropriate viewer
(PDF or TIF/TIFF). The choice of file types (PDF or TIF/TIFF) is made in the FaxFinder Server software.
Note that client users can choose to display either on the Multi-Tech TIFF viewer or on a different (non-
Multi-Tech) TIFF viewing program. Likewise, if the FaxFinder system distributes incoming faxes as PDF
files, the client can designate which PDF viewer to use. The Multi-Tech TIFF viewer is installed
automatically with the FaxFinder Client software.
Overview:
Sending Faxes
¾ The FaxFinder Schedule Fax Screen (New Fax)
¾ Send Fax with Client Software
¾ Send Fax by Printing
¾ Send Fax from Email (T.37)
¾ Send Fax from FaxFinder Web Interface
¾ Send Fax by Web API
Receiving Faxes
¾ When Connected to a Network or Phone System
¾ When Connected to standard phone line (POTS)
Using the Client Software
¾ Details of Software Commands
o Add a contact
¾ Using the Cover Page Generator
¾ Using the Tiff Viewer