User guide

Chapter 3: FaxFinder Web Management Interface
Multi-Tech Systems, Inc. FaxFinder Admin User Guide 50
Inbound Routing
There are several ways an incoming fax can be routed and delivered. They can be routed globally, by the
line it was received on or by extension number. They can be delivered via Email, sent to a Printer or
written to a network Share.
A global routing entry will route every incoming fax to the defined Fax Destination (regardless of entries
in the Lines table and the Recipients table).
Line routing is used when the "Routing" parameter for that Line/modem (in the Fax Configuration menu)
is set to POTS Line. Line Routing is also used to define a default Fax Destination when extension
information is not obtained.
Routing faxes to Recipients (Fax Destinations) based on the extension number requires the "Routing"
parameter (in the Fax Configuration menu) be set to DTMF Digits or one of the PBX Mode Code options.
This type of routing requires the PBX/phone line to provide DID extension information in the form of
DTMF digits. The FaxFinder matches the DID extension information from the PBX to entries in the
Recipients table to determine delivery options.
Regardless of the routing criteria, multiple Fax Destinations can be defined per Fax. Each Line and each
recipient can have multiple Fax Destinations defined.
Each delivery mechanism (Email, Printing, Shares) requires appropriate configuration in the System
Configuration menu.