User guide

Chapter 3: FaxFinder Web Management Interface
Multi-Tech Systems, Inc. FaxFinder Admin User Guide 45
Modem Firmware
This section is for the internal modems of your FaxFinder unit. Your model will determine how many
internal modems are available. For updating the FaxFinder unit itself, please see the section above.
Update
Check
the box associated with each internal modem that you want updated with new firmware.
You may select as many or as few modems to be updated as you like. Please ensure that the
modems are not currently in use sending or receiving a fax before starting this process.
Modem
This shows th
e name of the internal modem for verification that you are selecting the modem
you wish to update.
Version
This
displays the current version of firmware for each internal modem. Please make sure that
the firmware that you intend to flash into the modem is newer than what already exists in the
modem. Only flash in older firmware when directed to by Multi-Tech Technical Support.
Modem Firmware (.hex)
After downlo
ading the new modem firmware
archive, extracting it and saving it to a local folder, click
the Browse button to navigate to the modem firmware file that you want to upgrade the internal
modems with. The firmware files will have an extension of .hex – if you do not see the file extension it is
likely that you have view extensions turned off in your operating system, but this has no affect on the
update.
Update button
Click on
the Update button to begin to upgrade the modem firmware. Please ensure that the
modems are not currently in use sending or receiving a fax before starting this process.
Important: do not power off the FaxFinder during the update process.
Reboot
Reboot Unit
Clicking on
the Reboot button will log off the current user and restart the unit. Please make sure that
there are no faxes being sent before you click reboot. The FaxFinder will not be able to send or receive
faxes during the reboot process.