User guide

Chapter 3: FaxFinder Web Management Interface
Multi-Tech Systems, Inc. FaxFinder Admin User Guide 44
Firmware
There may be occasions where features are refined or added to the FaxFinder unit. Such features will be
available through updating of the firmware that exists in the FaxFinder. After downloading firmware
archive, extracting it to the local drive, browsing to that location and updating the firmware is a
relatively easy process.
FaxFinder Firmware
This section i
s for the FaxFinder unit itself. For the internal modems, please see the section below.
Before flashing in new firmware, it is a good idea to save the current configuration.
Version
This will
display the current version of the firmware installed in the FaxFinder unit. Please verify
that this version is older (generally a smaller number) than the firmware you intend to upgrade
the unit with. Do not roll back firmware in a FaxFinder unit unless you are directed to do so by
Multi-Tech Technical Support.
Upload Firmware (*.bin)
Click on
the Browse button and navigate to the local folder containing the new FaxFinder
firmware that you wish to install. Please ensure that you are updating with a newer version of
firmware than what already exists in the FaxFinder unit. If you do need to downgrade the
firmware, the current configuration may not be able to be restored, so it is suggested that you
save a configuration file specific to each version of firmware.
MD5 Checksum (*.bin.md5)
Use the Brow
se button to navigate to the MD5 checksum file that will verify the firmware is
valid for use. This is a very small file that is a safety net for possible firmware file corruption that
can occur during a download or be caused by bad sectors on a hard drive.
Update button
Click
the Update button to begin the firmware upgrade process. This will take several minutes,
after which you will need to log in to the FaxFinder unit again. Please wait until the update
graphic stops spinning and you are taken to the Login screen. When prompted, you may re-login
to the FaxFinder unit.
Important: do not power off the FaxFinder during the update process.
Note: When a FaxFinder unit is being upgraded, the HTTPS port (TCP 443 by default) and TCP port 80
(the traditional HTTP port) need to be forwarded (open) to the FaxFinder if there is a firewall or other
security software that will potentially block those ports. Additionally, on rare occasions the upgrade
processing on the server takes longer than expected, resulting in your browsing declaring a time out
when it navigates to the login screen. If this occurs, wait approximately 1 minute and then refresh your
browser.