User guide

Contents
Chapter 1 - Introduction and Description .................................................................................5
WAN Communications ..........................................................................................................5
Management..........................................................................................................................5
Remote Access .....................................................................................................................5
Features ................................................................................................................................6
Ship Kit Contents...................................................................................................................6
Front Panel............................................................................................................................7
Back Panel ............................................................................................................................8
Typical Application.................................................................................................................9
Specifications ......................................................................................................................11
Chapter 2 - Installation .............................................................................................................12
Safety Warnings ..................................................................................................................12
Safety Recommendations for Rack Installations .................................................................12
Site Planning .......................................................................................................................13
Hardware Installation Procedure .........................................................................................14
Starting Your MultiAccess ...................................................................................................15
Network Setup.....................................................................................................................19
Line Interfaces.....................................................................................................................20
Modem Setup ......................................................................................................................21
User Authentication .............................................................................................................28
Chapter 3 - Software.................................................................................................................32
Home and Logout Options...................................................................................................33
Administration......................................................................................................................35
Networks & Services ...........................................................................................................50
Network Setup.....................................................................................................................56
DHCP Server.......................................................................................................................66
Tracking...............................................................................................................................70
Packet Filters.......................................................................................................................71
User Authentication .............................................................................................................75
Modem Setup ......................................................................................................................88
Statistics & Logs..................................................................................................................98
Line Interfaces...................................................................................................................117
Chapter 4 - Troubleshooting..................................................................................................129
Chapter 5 - MultiAccess Maintenance ..................................................................................130
Chapter 6- Warranty and Service ..........................................................................................131
Regulatory Compliance .....................................................................................................133
Recording MultiAccess Information ...................................................................................135
Appendix A - License Agreements........................................................................................136
GNU GENERAL PUBLIC LICENSE ..................................................................................138
Appendix B – Modem Commands.........................................................................................141
“AT” Command Syntax Convention...................................................................................141
“AT” Commands Supported...............................................................................................144