Specifications
Table Of Contents
- Product Overview
- Hardware and Installation
- Basic FaxFinder Configuration
- Configuring FaxFinder's IP Address and Network Settings
- Updating the Admin Account
- Setting Time
- Configuring SMTP
- Sending a Test Fax from Fax Machine to FaxFinder
- Adding a Printer (Optional)
- Adding a Network Share (Optional)
- Using a Server Certificate
- Adding Individual Users
- Adding Global Contacts Individually
- Routing Inbound Faxes
- Configuring Modems
- Creating a Restore File
- Fax Management
- Logging into the Web Management Interface
- Navigating the Web Management Interface
- Checking System, Printer, and Share Status
- Checking Modem and Fax Status
- Sending Now
- Canceling Outbound Faxes
- Resetting a Busy Modem
- Blocking a Modem's Inbound and Outbound Faxes
- Checking the Mail Queue
- Viewing Logs
- Rebooting FaxFinder
- Restoring Factory Defaults
- Restoring Configuration
- Managing Users, Contacts, and Recipients
- Advanced Configuration
- Dialing Rules
- Using Active Directory with FaxFinder
- Cover Pages
- FaxFinder Fax Client Software for Windows and Mac
- Troubleshooting
- T.37 Advanced Usage
- Regulatory Information
- 47 CFR Part 68 Telecom
- 47 CFR Part 15 Regulation Class A Devices
- Fax Branding Statement
- Canadian Limitations
- Industry Canada Class A Notice
- EMC, Safety, and R&TTE Directive Compliance
- Restriction of the Use of Hazardous Substances (RoHS)
- REACH Statement
- Waste Electrical and Electronic Equipment Statement
- Information on HS/TS Substances According to Chinese Standards
- Information on HS/TS Substances According to Chinese Standards (in Chinese)
- Configuring Active Directory for Use with FaxFinder
- Index
ADVANCED CONFIGURATION
Note: During the upgrade, the HTTPS port (TCP 443 by default) and TCP port 80 needs to be open to the
FaxFinder if there is a firewall or other security software blocking these ports.
The upgrade occasionally takes longer than expected. This may cause the browser to show a timeout when the
process tries to display the login screen. If this occurs, wait approximately one minute and then refresh your
browser.
Current Version - Displays the software version currently installed.
Updating Modem Software
This section is for updating the FaxFinder's internal modems. Your model will determine how many internal
modems are available.
Warning: Do not power off FaxFinder during the update process.
Note: Multi-Tech recommends you save the current configuration before updating firmware.
1. Go to www.multitech.com/support, select your product and scroll down to Firmware.
2. Download the firmware file, open the zip file, and extract the zip file contents to a folder on your
computer.
3. Go to System Configuration > Software Update.
4. Verify that the firmware version currently installed on the modem(s) is older than the firmware you
downloaded. Generally, older versions have a lower number.
Warning: Do not install an older firmware version unless Multi-Tech Support tells you to.
5. Check the modems that you want to update. Modems are listed in a #:# format. The first number
indicates either fax server or an extension box. The second number indicates which modem in that box. If
you only have a fax server, the first number is always 1. You can update multiple modems at one time.
Before starting the update, verify that modems are not sending or receiving a fax.
6. Click Browse and select the .HEX file downloaded.
7. Click Update.
Setting the Debug Level
When standard troubleshooting does not resolve an issue, collect debugging information for Multi-Tech Technical
Support for more in-depth analysis.
1. Click System Configuration > Debug.
2. Select the logging level that Multi-Tech requests from the drop down list. Options are:
■ Emergency
■ Alert
■ Critical
■ Error (default)
■ Warning
■ Notice
■ Info
■ Debug
FaxFinder
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Fax Server FF240, FF440, FF840 Administrator Guide 63