Owner`s manual

23
Chapter 3 - Service, Warranty and Tech Support
The Multi-Tech BBS
For customers who do not have Internet access, Multi-Tech
maintains a bulletin board system (BBS) that mirrors its FTP
site. Information available from the BBS includes new product
information, product upgrade files, and problem-solving tips.
The phone number for the Multi-Tech BBS is [phone]
(USA and Canada) or [phone] (international and local).
The BBS can be accessed by any asynchronous modem
operating at 1200 bps to 33,600 bps at a setting of 8 bits, no
parity, and 1 stop bit (8-N-1).
To log on to the Multi-Tech BBS
1. Set your communications program to 8-N-1.
2. Dial our BBS at [phone] (USA and Canada) or
[phone] (international and local).
3. At the prompts, type your first name, last name, and
password; then press ENTER. If you are a first time caller,
the BBS asks if your name is spelled correctly. If you
answer yes, a questionnaire appears. You must complete
the questionnaire to use the BBS on your first call.
4. Press ENTER until the Main Menu appears. From the
Main Menu you have access to two areas: the Files Menu
and News. For help on menu commands, type ?.
To Download a file
If you know the file name
1. From the Main Menu, type F to access the Files Menu,
then type D.
2. Enter the name of the file you wish to download from the
BBS.
3. If a password is required, enter the password.
4. Answer Y or N to the automatic logoff question.