Owner`s manual

CC1600-Series Owner's Manual

Service

If your tech support specialist decides that service is required,

your rack may be sent (freight prepaid) to our factory. Return

shipping charges will be paid by Multi-Tech Systems.

Include the following with your rack:

• a description of the problem.

• return billing and return shipping addresses.

• contact name and phone number.

• check or purchase order number for payment if the

CC1600-series modem rack is out of warranty. (Check

with your technical support specialist for the standard

repair charge for your CC1600-series modem rack).

• if possible, note the name of the technical support

specialist with whom you spoke.

If you need to inquire about the status of the returned product,

be prepared to provide the serial number of the product sent

(see Recording Rack Information on the previous page).

Send your rack to this address:

MULTI-TECH SYSTEMS, INC.

2205 WOODALE DRIVE

MOUNDS VIEW, MINNESOTA 55112

ATTN: SERVICE OR REPAIRS

You should also check with the supplier of your CC1600-

series modem rack on the availability of local service and/or

loaner units in your area.