Specifications
Generator Maintenance, Inspection and Repair Services  Bid Number 6000001312 
California Department of Corrections and Rehabilitation (CDCR)   Exhibit D 
SPECIAL TERMS AND CONDITIONS 
Page 1 of 18 
GENERATOR MAINTENANCE, INSPECTION AND REPAIR SERVICES 
1.  Contract Disputes (Supersedes provision number 6, Disputes, of Exhibit C) 
As a condition precedent to Contractor’s right to institute and pursue litigation or other 
legally available dispute resolution process, if any, Contractor agrees that all disputes and/or 
claims of Contractor arising under or related to the Agreement shall be resolved pursuant to 
the following processes. Contractor’s failure to comply with said dispute resolution 
procedures shall constitute a failure to exhaust administrative remedies. 
Pending the final resolution of any such disputes and/or claims,  Contractor agrees to 
diligently proceed with the performance of the Agreement, including the delivering of goods 
or providing of services. Contractor’s failure to diligently proceed shall constitute a material 
breach of the Agreement. 
The Agreement shall be interpreted, administered, and enforced according to the laws of the 
State of California. The parties agree that any suit brought hereunder shall have venue in 
Sacramento, California, the parties hereby waiving any claim or defense that such venue is 
not convenient or proper. 
a.  Final Payment 
The acceptance by Contractor of final payment shall release the California Department 
of Corrections and Rehabilitation (CDCR) from all claims, demands and liability to 
Contractor for everything done or furnished in connection with this work and from every 
act and neglect of CDCR and others relating to or arising out of this work except for any 
claim previously accepted and/or in process of resolution. 
b.  Informal Appeal 
Contractor and the program or institution contract liaison, or other designated CDCR 
employee of the unit for which the goods are being delivered or the service is being 
performed, shall first attempt in good faith to resolve the dispute or claim by informal 
discussion(s). Contractor shall identify the issues and the relief sought. Informal 
discussion(s) between Contractor  and contract liaison, or the designated CDCR 
employee, shall be written, dated, and signed by the authors. 
The program or institution contract liaison shall issue an informal written statement to 
Contractor regarding the dispute within fifteen (15) calendar days following settlement or 
an impasse in the informal discussion(s) process. The written statement shall either: (1) 
document the dispute settlement and what, if any, conditions were reached; or, (2) 
document the reason(s) the dispute could not be resolved informally and provide 
notification to Contractor of its option to file a formal appeal within thirty (30) days of the 
informal statement. One (1) copy of the informal statement and the discussion(s) on 
which it is based shall be forwarded immediately to the Office of Business Services 
(OBS) for inclusion in the Agreement file. 
c.  Formal Appeal 
If the dispute or claim is not resolved to Contractor’s satisfaction by the informal appeal 
process,  Contractor  may file with the Associate  Director, OBS, and a  formal written 
appeal within thirty (30) calendar days of the date of CDCR’s informal written decision.  
The formal written appeal shall be addressed as follows: 
Bid 6000001312
State of California
11/14/2013 2:35 PM
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