Specifications
53
QUEUE MANAGEMENT SYSTEMS / SOFTWARES
ONLINET LIVE IS A UNIQUE WAY OF COMMUNICATING WITH YOUR CUSTOMERS ON YOUR OWN
WEBSITE. FORGET THE EMAIL, THE CALL CENTER OR THE ONLINE CHAT. TALK TO YOUR CUSTOMER.
LISTEN TO HIS REQUEST AND ANSWER HIS QUESTIONS IN AN INSTANT. ALLOW HIM TO SEE YOU
WHILE TALKING, INCREASING THE LEVEL OF TRUST. SHARE THE SCREENS AND GUIDE HIM ON YOUR
WEBSITE OR THROUGH A PROCESS BY TAKING TEMPORARY CONTROL OVER HIS DESKTOP.
The new face of online
customer experience
Promoting brand awareness, selling online or
offering technical support is a vital part of
all websites willing to reach their customers
on the worldwide web. While selling on-
line often is straight forward, sometimes an
expert’s advice is needed to nish
a purchase. Introducing a new
brand or product on the market is
always easier if somebody can
explain their benets. A technical
support in many cases can’t wait
days or even hours, it has to offer
help immediately. Is your website
prepared for these challenges?
ONLINET LIVE
SOFTWARE QUEUE MANAGEMENT SYSTEMS
LIVE-B