Specifications
50
iBooking allows the user to nd the nearest branch or ofce using the
smartphone’s GPS. The result will be displayed on a map, showing the
fastest route to the nearest location. The app will provide information about
the branch such as opening hours, exact address, phone number or email
address. Calling the branch or sending an email will be only a click away.
After selecting a specic branch and choosing a service from the list of services
provided, the user will be able to book an appointment for a specic date
and time. A calendar will show the available dates and times. The chosen
date and time can be saved as a reminder in the phone’s own calendar, the
branch selected can be saved as a favourite and the conrmation number
of the booking will be also stored. At the arrival to the branch, the user will
simply type in his booking code on the ticket dispenser terminal’s screen to be
called for his booked appointment.
iBooking allows the user to leave a feedback about his experience at the
branch. Besides customizing the full design of the app to meet the company’s
standards, the feedback you request from your customers can be also
customized. Besides asking questions about satisfaction, customers can be
also surveyed on new products or services.
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