Specifications
44
The CDS VIP is a complementary and optional module of the CDS software.
It has two major purposes: helps identify customers and release the potential
of serving the valued customers in a different way than the average. The
software module requires a hardware installed in the ticket dispenser that
helps identifying customers and release the potential of serving the valued
customers in a different way than the average. This hardware can be a card
reader, barcode scanner, ID card or passport scanner. The solution also
requires the software to be linked to the existing system or database in order
to associate the data read at the ticket dispenser terminal with the information
stored about the customer.
CDS
VIP
Faster service
Custom welcome screen
Custom services
Special services only for a special
group of customers
Client data or customer history
displayed before the arrival of the
client to the serving position
Forms pre-lled after identication to
save time
Better cross sales options
Better statistics and strategy
More satised customers
BENEFITS
QUEUE MANAGEMENT SYSTEMS / SOFTWARE
CDS3-VIP