Specifications

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QUEUE MANAGEMENT SYSTEMS / SOFTWARE
HOW IT WORKS
THE BOOKING PROCESS
If it’s a new booking, the system will rst request a name
and an email address. In case of an existing booking will
request the booking code. After selecting the location and
the service on calendar, the available dates and times will
be displayed. If the desired time is free, after selecting it,
the software will generate a booking code.
AT THE CUSTOMER SERVICES
After arrival, the customer enters the booking code on the
ticket dispenser’s screen then takes the printed ticket. The
system will jump the customer to the top of the virtual queue
and the staff will be notied that a pre-booked customer
has arrived. There is an option to set an expiry time related
to the time selected during the booking. If the customer
didn’t show up in this time interval, his booking will expire.
The CDS BOOKING is a complementary module of the CDS software. With
the software’s help the customers will be able to book appointments to a
specic ofce, branch or shop.
The CDS BOOKING ONLINE is a software module integrated into a company’s
own website, offering its clients the possibility of booking appointments using
their web services.
CDS
WEB
BOOKING
Booking on multiple channels
Projectable work volume
Projectable customer volume
Faster service
Reduced queues
Stress-free environment
Satised customers
Avoid conicts and delays
(code with expiry time)
Fully automated system
BENEFITS
CDS3-ONL