Specifications

42
QUEUE MANAGEMENT SYSTEMS / SOFTWARE
Using the CDS SMS software, if there are many people waiting for the same
service, the queuing system will offer the customer the option of entering his
mobile number. During the waiting time the customer doesn’t need to stay
in the customer waiting area. The system will send an automated SMS/Text
message when the time is close enough for the client to be called, so he can
return comfortably.
The CDS SMS software can be customized. In one of the unique versions
already working in practice, the customers after 8 minutes of waiting, as a
reward for their patience will get an SMS/Text message with a unique code
which entitles them for a free coffee.
CDS
SMS
ALERT
Avoid congestion in the customer
waiting area
Customer friendly image
Stress-free environment
Strengthen customer loyalty
More effective work
BENEFITS
CDS3-S