Specifications

40
The CDS VOICE is a complementary and optional module of the CDS soft-
ware. The software application makes possible to use voice messages when a
new ticket number has been called and displayed instead of the simple chime
sound played in the standard version of the system. The voice calling module
is already available in several languages, however customization is possible
in each case apart.
The customers in the waiting area besides a visual alert on the central and
counter displays will also get an audio alert of the called numbers. Every time
a new number is displayed, a voice on the selected language will request the
client to go to a certain desk. For example if the ticket number 231 has been
called to desk number 5, the voice message will be similar to the following
“Client number two hundred thirty one please go to position number ve”.
CDS
VOICE
Clear reinforcement for the clients
about the called ticket number
Clear call even in areas from where
the displays are not visible
Reduced number of mistakes
Faster service
Reduced queues
Less stress in nding the way to the
right serving position
More comfortable waiting
BENEFITS
QUEUE MANAGEMENT SYSTEMS / SOFTWARE
HOW IT WORKS
CDS3-V