Specifications
3
ONLINET GROUP is the Expert of Customer Services and a leading Europe-
an innovator of Queue Management Systems. We not just design, develop and
manufacture, but we shape the future of this technology. Used on 4 continents,
from Washington to Tokyo, our systems create efciency, improve productivity
and increase sales. We guarantee quality hardware built in the European Uni-
on, innovative software and exibility in customizing or integrating. We supply
the Banking/Finance, Telecommunications, Retail, Healthcare, Governmental,
Hospitality, Transport and Education sector.
Our systems has been installed on 4 continents in
more than 50 countries
More than 2000 customer services are using our intelligent
ticketing systems around the world
It is estimated that 500 000 people are using our systems every day
More than 18 000 members of staff are serving customers using
our systems
It is estimated that a ticket is issued every 7
th
second
on our ticket dispensers around the world
Similarly a management report is created every 32
nd
minute
in our software
Average overall efciency in a customer service is increased
by up to 34% when our systems are used
Our systems can contribute to an increase of up to
28% in sales and cross sales
Who we are?
Facts
and gures
COMPANY PROFILE
Certicates
ISO-9001:2008
CE
RoHS
Technology partners
HP
CISCO
LG
Microsoft
ELO
Custom
Nippon
Visual Planet
Awards
Hungarian Design Award
Deloitte Technology Fast 50 CE
Deloitte Technology Fast 500 EMEA