Operation Manual

How do I replace my pedometer if it
is faulty?
• Please send the faulty
pedometer to:
Multiply Support Desk –
Pedometers
268 West Avenue
Centurion
0157
• Please include the following
information with the
pedometer:
Your name
Client number or ID number
Contact number
A physical address to receive a
pedometer replacement
Alternatively, you can bring the
pedometer to the Momentum
Head Office in Centurion
or drop if off at any of our
Momentum branches.
• The Support Desk determines
the cause of the fault. If the
pedometer is not faulty or if the
damage is due to negligence,
it will be sent back to you with
appropriate feedback.
• If the pedometer is indeed
faulty, a replacement
pedometer will be sent to you
free of charge.
How do I replace my pedometer if it
is broken or lost?
You can purchase a new pedometer
from the Multiply online shop –
www.multiplyonlineshop.co.za
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