Pedometer user manual
We’re proud to welcome you to Multiply’s pedometer community As part of this benefit, you’ll automatically become a member of our online pedometer community, which is a fun and interactive forum for increasing your fitness and setting new goals. You can access the pedometer community by visiting www.momentum.co.za/multiply, clicking on the ‘Fitness activities’ tab and then clicking on ‘Go to the Pedometer community’ button.
Setting up your pedometer To upload your data from your pedometer to your computer, you need to install Multiply Datalink software. You will find this software on www.momentum.co.za/ multiply, click on get active then go to Info centre. Click on Pedometer support and download the software for your operating system. Once the software is installed, connect your pedometer to your computer and start uploading your steps. You will need an active internet connection in order to upload your steps to Multiply.
1. The Pedometer Datalink requires Microsoft.Net framework software to be installed on your computer in order to run. If the required software is not installed on your computer, an InstallShield wizard will appear. Click on ‘Install’. 2. A User Account Control dialog box is displayed, click on ‘Yes’ and wait for the Microsoft.Net installation to complete. 3. A screen displaying the software InstallShield wizard for Multiply Datalink will appear. Click on ‘Next’ to continue. 4.
Launching Multiply Datalink Once installed, your Multiply Datalink is listed as part of your program list on your Start menu. To launch the Multiply Datalink: 1. Click on ‘Start’, then on ‘All Programs’. 2. Look for the Multiply Datalink folder. 3. Click on the Multiply Datalink option to launch. 4. For first time use, a User Account Control dialog box will be displayed, click on ‘Yes’.
Configure Proxy settings If you are using your office network to upload steps from your pedometer, you may need to setup the proxy address your company uses to access the internet. If you do not have this info handy please ask your IT Support team to provide it to you. To configure proxy settings: 1. From the Multiply Datalink, select ‘Settings’ from the top menu. 2. Choose the ‘Configure Proxy’ option. 3. Unselect the ‘Use Automatic Proxy Configuration’ option. 4.
Register your pedometer → upload your steps • Open the Multiply Datalink application. • Connect your pedometer to your computer via the USB port. Your computer should automatically detect your pedometer. • If your computer does not automatically detect your pedometer, click on ‘File’ and then click on ‘Detect Device’. • Choose the ‘Register Pedometer’ option. • Register you pedometer by entering your Momentum website username and password and then enter a nickname. • Click on ‘Submit’.
Pedometer Facts Reaching the limits Your pedometer records data on both an hourly and daily basis. In both cases, the pedometer will stop recording data when a certain limit has been reached. Hourly steps In the case of hourly step counting, the pedometer will record a maximum of 11 520 steps in one hour (roughly 9 km to 9.4 km). Once this limit has been reached, the hourly step count (for both normal and aerobic steps) will stop.
Troubleshooting tips Error message: Insufficient user rights. Cause: The Windows user who is logged in does not have administrator rights on the computer. What to do: Log in as ‘Administrator’ before starting installation. Error message: Wrong operating system. Cause: Windows XP Service Pack 3 or later is required as the operating system. What to do: Install Windows XP with Service Pack 3, or a more recent version on your computer. Error message: Insufficient disc space.
Register your pedometer → upload your steps Q How do I set up my pedometer A • Install the battery according to the instructions in the Omron instruction manual included in the pedometer packaging. • Insert the flash disk into the USB port of your computer. Remember that you must have administrative rights in order to install this software onto a computer. • • You can prevent interference from anti-virus software before and during installation by disabling the software.
Q How do I replace my pedometer if it is faulty? A • • Please send the faulty pedometer to: Multiply Support Desk – Pedometers 268 West Avenue Centurion 0157 Please include the following information with the pedometer: Your name Client number or ID number Contact number A physical address to receive a pedometer replacement Alternatively, you can bring the pedometer to the Momentum Head Office in Centurion or drop if off at any of our Momentum branches.
Q Is my pedometer guaranteed? A • Your pedometer is under warranty for 24-months from date of purchase. The warranty applies only to normal use and excludes wear and tear, batteries and defects caused by negligence and abuse. • Multiply will repair or replace pedometers with legitimate claims still under warranty. • Queries can be directed to the Multiply service contact centre on 0861 88 66 00. Q My pedometer displays ‘kcal’.
Q What is an aerobic step? A • • When you walk at a pace of more than 60 steps per minute for longer than 10 minutes, you are considered to be taking aerobic steps. Your aerobic steps will be counted from the beginning of the session as soon as you reach 10 minutes. If you break for a minute or longer, the aerobic mode will be deactivated and you have to start a new aerobic session. Please note that aerobic steps are not included as part of your total step count.
Q How is my privacy and personal information protected? Q When I upload my steps will all my up to the minute data be uploaded? A Momentum voluntarily subscribes to section 51 of the Electronic Communications and Transactions Act and endeavours to treat personal information supplied by customers in accordance with this legislation. If you are a member of the Multiply Corporate Wellness Programme, your employer will have access to summarised information for statistical purposes only.
268 West Avenue Centurion 0157 PO Box 7400 Centurion 0046 South Africa Tel +27 (0) 12 671 8911 Contact centre 0861 88 66 00 multiply@momentum.co.za www.momentum.co.za/ multiply Momentum Interactive (Pty) Ltd, a wholly owned subsidiary of MMI Group Limited (Reg No. 1904/002186/06). Terms and conditions apply. Visit www.momentum.co.za/multiply for full details. MMI Group Limited is an authorised financial services and credit provider.
