MultiModem® CDMA Wireless Modem MTCBA-C User Guide
Copyright and Technical Support MultiModem® CDMA User Guide Wireless Modem MTCBA-C S000303M, Revision M Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from MultiTech Systems, Inc. All rights reserved. Copyright © 2003-10 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc.
Table of Contents Contents Chapter 1 – Product Description and Specifications ................................................................................................ 4 Product Description .................................................................................................................................................4 Safety ................................................................................................................................................................
Chapter 1 – Product Description and Specifications Chapter 1 – Product Description and Specifications Product Description The Multi-Tech MultiModem® CDMA is an external data/fax/voice wireless modem. It also supports mobile originated short message service (SMS) and mobile-terminated SMS. It offers standards-based multi-band CDMA2000 1xRTT performance. This ready-to-deploy, standalone modem allows developers to add wireless communication to products with a minimum of development time and expense.
Chapter 1 – Product Description and Specifications Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location. “Mobile” means that the device is designed to be used in other than fixed locations.
Chapter 1 – Product Description and Specifications Maintenance of Your Modem Your Wireless MultiModem is the product of advanced engineering, design, and craftsmanship and should be treated with care. The suggestions below will help you to enjoy this product for many years. • Do not expose the Wireless MultiModem to any extreme environment where the temperature is above 50ºC or humidity is above 90% noncondensing. • Do not attempt to disassemble the Wireless MultiModem.
Chapter 1 – Product Description and Specifications Specifications General Specifications Standards Band, Frequency Packet Data Circuit Switched Data Power Requirements Mechanical Dimensions & Weight Connectors & Fasteners Operating Temperatures Storage Temperatures Humidity Features Certifications CDMA2000 1xRTT operation Dual-band 800/1900 MHz CDMA; 800 MHz or 800/1900 MHZ with R-UIM support Up to 153K bps forward and reverse CDMA IS-95-A, IS-95B up to 14.4K bps 5 V to 32VDC 4.3" L x 2.4" W x 0.
Chapter 1 – Product Description and Specifications Functions – CDMA Modes Mode Standard Interface SMS Data Fax Description Dual Band 800/1900 MHz CDMA Serial interface RS232. V.24/V.28 Autobauding function. AT command set based on TIA/EIA/IS707.3, V.25ter and GSM 07.05 & 07.07 Mobile Originated (MO) and Mobile Terminated (MT), Over the Air Activation (OTA), OTASP, and OTAPA Asynchronous 2400, 4800, 9600, and 14400 bps. Transparent and Non-Transparent modes. Mode 3.1 KHz (PSTN) and V110 (ISDN).
Chapter 1 – Product Description and Specifications Antenna/RF Specifications Radio Characteristics Frequency RX Frequency TX Impedance VSWR Typical Radiated Gain Output Power CDMA 800 869 to 894 MHz 824 to 849 MHz CDMA 1900 1930 to 1990 MHz 1850 to 1910 MHz 50 ohms <2 0 dBi in at least one direction .
Chapter 1 – Product Description and Specifications RS232 15-Pin Connector Pinout 5 10 15 RS-232 Audio Boot Reset PIN 1 6 2 8 9 7 12 11 13 4 5 10 15 3 14 EIA DCD RX TX DTR GND DSR RTS CTS RI MICROPHONE (+) MICROPHONE (-) SPEAKER (+) SPEAKER (-) BOOT RESET 1 6 11 CCIT 109 104 103 108.2 107 105 106 125 Designation Data Carrier Direct Receive Data (out) Transmit Data Data Terminal Ready Signal Ground Data Set Ready Request to Send Clear to Send Ring Indicator For factory use only.
Chapter 2 – Activation and Installation Chapter 2 – Activation and Installation Activate Your Wireless Account Pre-Configured Multi-Tech Products Each Multi-Tech wireless product has been pre-configured to operate on a wireless network. However, MultiTech offers some models that are not pre-configured. Activate Your Wireless Account Please see the wireless account Activation Notices located on the MultiModem CD.
Chapter 2 – Activation and Installation For optional direct-DC powering. • Connect the direct-DC power supply cable into the DC power source on the vehicle or machine in which you are mounting the modem. Be sure the GND connection is correct. • Connect red wire to + (positive) and black wire to – (negative). Note: Units shipped with the universal AC power supply are not suited for installation in hazardous locations.
Chapter 2 – Activation and Installation Install the Modem Driver Introduction Compatibility: The wireless modem is compatible with Windows Vista, XP, 2003, 2000, and Linux. Windows: Windows operating systems require a modem driver to be installed in your computer’s program directory. The Windows driver is located on your MultiModem product CD. Refer to the example below for installing the Windows driver onto your PC. Linux: Linux does not require a driver for serial modems.
Chapter 2 – Activation and Installation 3. When the Phone and Modem Options screen appears, click on the tab labeled Modems. Click on Add to add a new modem. 4. On the Install New Modem screen click Don’t detect my modem, I will select it from a list. Then click Next >. Multi-Tech Systems, Inc.
Chapter 2 – Activation and Installation 5. On the next screen Click the Have Disk button to browse for the driver file on the MultiModem CD. 6. Make sure that the MultiModem CD is inserted into your CD-ROM, 7. Browse to your MultiModem CD Select Drivers/Windows Drivers/Vista 32 or 64 or XP 32 or 64 depending on your Windows operating system and then select MTSWireless file. Multi-Tech Systems, Inc.
Chapter 2 – Activation and Installation 8. On this next screen, scroll down the list of modems and select the model that is applicable to your modem. Once you have selected your model, click on Next>. 9. You will now have to choose which com port the MultiModem is connected to. If you know exactly which port your modem is on, click on that port; other wise, choose COM1 (most common). Click Next >. Multi-Tech Systems, Inc.
Chapter 2 – Activation and Installation 10. To finish the install, click on Finish. You have now successfully installed the MultiModem driver to your PC. Verifying That Your Modem Has Been Installed Successfully 1. 2. 3. 4. 5. After you have successfully installed the Multi-Tech modem driver as stated above, you should be brought back to the Phone and Modems Options screen. Make sure that the modem is now listed under the columns Modem and Attached To (the correct com port).
Chapter 3 – Using Your Wireless Modem Chapter 3 – Using Your Wireless Modem Phone Numbers for the Wireless Modem • Every wireless modem will have its own unique phone number. • The phone number will be given to you by your wireless service provider. Wireless provider implementations may vary. Examples of Useful AT Commands A Note About HyperTerminal In order to verify signal strength and roaming status, you must use a terminal application such as HyperTerminal.
Chapter 3 – Using Your Wireless Modem Establishing a Voice Call • Initiate a voice call Type ATD1234; (Note: Don’t forget the semicolon “;” at the end. This stands for voice calls) Responses: OK (Communication established) CME ERROR : 11 (PIN Code not entered [with +CMEE : 1 mode]) CME ERROR : 3 (Operation not allowed) • Initiate an emergency call Type ATD112; (Note: Don’t forget the semicolon “;” at the end.
Chapter 3 – Using Your Wireless Modem Using Short Message Services (SMS) Send a Short Message to a Specified Number. Type AT+CMGS="8585551212" Then type your message: Please call me soon. The modem may respond with +CMGS: OK Write a Message to Memory. You can store a message to send it at a later date. Type AT+CMGW="8585551212" Type the message. The modem may respond with +CMGW: 4 OK (The message is stored in the index as message 4.
Chapter 3 – Using Your Wireless Modem SMS Examples Send Example: Sending an SMS message at+cpms="MT","MO" (set the read and write locations for SMS) +CPMS:0,30,0,30 OK at+cmgs="7632273726" (send SMS to the number listed in between the quotes) TEST message ONE.
Chapter 3 – Using Your Wireless Modem Internet Access Internet access can be setup in Windows Dial-Up Networking (DUN) of the computer that the wireless modem is serving. Setup procedures will vary according to the type of wireless service provider used. To access Dial-Up Networking on your PC, go to Start > Settings > Network Connections. • For point to point data, a circuit-switched data connection is used. The user can set up DUN to make a conventional V.
Chapter 3 – Using Your Wireless Modem Here is some helpful information: • For Alltel accounts: User name: @alltel.net Note: The MDN is your 10-digit wireless phone number. Password: alltel • For Verizon and Sprint accounts: Normally, Verizon and Sprint do not require a user name and password. • Bell Mobility: Bell Mobility may require a user name and password. • In all cases, please check with your service provider.
Chapter 4 – Troubleshooting and Frequently Asked Questions Chapter 4 – Troubleshooting and Frequently Asked Questions Troubleshooting Examples Situation A: The modem does not respond through the serial link If the wireless MultiModem does not respond through the serial link upon an attempted transmission of data or voice signals, see the table below for possible causes and solutions.
Chapter 4 – Troubleshooting and Frequently Asked Questions Note: N1 models are usually used for developmental purposes, so the customer will usually be working with a carrier to get this activated on their network. It is always best for the customer to be working with the carrier when they are activating a N1 model. I activated my modem but I can’t do anything with it. When I try to dial out, I get a NO CARRIER response.
Chapter 4 – Troubleshooting and Frequently Asked Questions How does faxing work? • The CDMA modems only support Class 2.0 Group 3 faxing. • Need fax services setup on the account. • Need fax software that supports the modem; e.g., WinFax Pro v10.0. • Need to set ‘AT+CICB=1’ for modem to answer in fax mode. When I set the S0 command, store it with &W; then send “ATZ” to the modem, the command goes back to the default of 0? • This is a bug in the modem.
Appendix A – Cables Appendix A - Cables Data Cable Diagram – No Voice Multi-Tech Systems, Inc.
Appendix A – Cables Data Cable Diagram – with Voice Fused DC Power Cable Dimensions How to Change the Fuse The Fused DC power cable is provided when a single unit is purchased. Multi-Tech Systems, Inc.
Appendix B – WEEE Statement Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers and importers to takeback electronics products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase.
