MultiModemTM CDMA External Wireless Modem (Data/Fax/Voice) MTCBA-C User Guide
User Guide for MultiModem CDMA External Data/Fax/Voice Wireless Modem MTCBA-C P/N S000303D, Revision D All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. Copyright © 2004 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Contents CHAPTER 1: DESCRIPTION AND SPECIFICATIONS ......................................................................................4 PRODUCT DESCRIPTION ..............................................................................................................................................4 Package Contents ...................................................................................................................................................4 Basic Package .............................
Chapter 1 - Description and Specifications Chapter 1: Description and Specifications Product Description The Multi-Tech MultiModem CDMA is an external data/fax/voice wireless modem. It also supports mobile originated short message service (SMS) and mobile-terminated SMS. Designed for global use, it offers standards-based multi-band CDMA2000 1x performance. This ready-to-deploy, standalone modem allows developers to add wireless communication to products with a minimum of development time and expense.
Chapter 1 - Description and Specifications AT Command Info AT commands for the CDMA wireless modem are published in a separate Reference Guide included on the product CD and posted on the Multi-Tech web site. Phone Number for the Wireless Modem Every wireless modem will have its own unique phone number. Network Access The network access arrangements to be specified in Windows Dial-Up Networking (of the computer that the wireless modem is serving) will vary according to the type of wireless service used.
Chapter 1 - Description and Specifications Application Overview Application Types With packet data speeds up to 153K bps, the MultiModem CDMA is targeted at applications that periodically need to send or receive data over a wireless network. It is an ideal solution for: Appliances Remote Diagnostics ATM Terminals Remote Metering Automotive Security Systems Data Collection Vending/Gaming Machines Gas Pumps Other devices requiring wireless connectivity.
Chapter 1 - Description and Specifications Benefits/Features in Applications Short Development Time. The MultiModem CDMA can make your existing and next generation device, machine, or system, communication-ready without requiring any hardware changes to its design. It actually provides faster time-to-market because it relieves the burden and expense of obtaining network and RF approvals.
Chapter 1 - Description and Specifications Specifications General Specifications Power Requirements Mechanical Dimensions & Weight Connectors & Fasteners Operating Temperatures Certifications 5 V to 32VDC; 400mA Average @5V, 700mA Maximum @ 5V 4.3" w x 2.4" h x 0.94" d; 4.2 oz. (11 cm x 6.1 cm x 2.4 cm; 120 g) Antenna Connection type: SMA jack Serial Connector: 15-pin RS232 SUB D female (DE15S) Pins: RS232 link, audio link, RESET Power Connector: 2.
Chapter 1 - Description and Specifications Input/output electrical characteristics for external connections 800 MHZ Parameters Input Supply Voltage Input supply current in comm. mode at full Tx power Input supply current in comm. mode at full Tx power Input supply current at idle 1900 MHZ 5 600 Typ. 13.2 230 32 100 240 100 50 20 Unit 5 650 Typ 13.2 240 32 100 V mA 50 250 100 50 mA 20 50 20 20 mA LED Indicators TD. Transmit Data. RD. Receive Data. CD. Carrier Detect. LS.
Chapter 1 - Description and Specifications RS232 15-Pin Connector Pinout 5 10 15 RS 232 Audio Reset PIN 1 6 2 8 9 7 12 11 13 4 5 10 15 14 1 6 11 EIA DCD RX TX DTR GND DSR RTS CTS RI MICROPHONE (+) MICROPHONE (-) SPEAKER (+) SPEAKER (-) RESET Multi-Tech Systems, Inc. MultiModem CDMA User Guide CCIT 109 104 103 108.
Chapter 2 - Installation Chapter 2: Installation Mechanical Mounting To mount the Wireless MultiModem, do the following: 1. Obtain mounting screws (two are needed) that are appropriate for the surface on which you will mount the MultiModem. The mounting screw on the connector end of the unit must have a screw-head no thicker than 2 mm. The allowable thickness is limited because the screw must fit beneath the RS232 cable. The allowable thickness of the other screw-head is not limited in this way.
Chapter 2 - Installation 3. Slide the mounting bridles into the corresponding slots on the back side of the MultiModem chassis. 4. Attach the MultiModem with two screws to the mounting surface at the desired location on the equipment. Multi-Tech Systems, Inc.
Chapter 2 - Installation Electrical Installation & Configuration The wireless MultiModem requires the power supply connection to begin operation. To install the modem, do the following: 1. Connect a suitable antenna to the SMA connector (see “Antenna/RF Specifications” on page 4). Antenna Connector (SMA type) 2. Connect both ends of the serial and control cable (15-pin Sub D connector on the modem end). Serial & Control Connector To Serial Port of PC Multi-Tech Systems, Inc.
Chapter 2 - Installation 3. Plug the power supply cable into the wireless Multimodem. Optional Direct DC Power Cable 4a. For standard transformer power supply. Connect the AC cord receptacle into the transformer block. Connect the AC cord plug into the mains power outlet. 4b. For optional direct-DC powering. Connect the direct-DC power supply cable into the DC power source on the vehicle or machine in which you are mounting the MultiModem. Be sure the GND connection is correct.
Chapter 2 - Installation Mobile PhoneTools For initial configuration of your wireless device, Multi-Tech offers a Windows based mobile PhoneTools application. To load mobile PhoneTools, click on the mobile PhoneTools icon on your MultiModem CD and follow the onscreen prompts. Direct Modem Installation To install the Wireless MultiModem directly into the computer's Windows OS so it is independent of the mobile Phonetools program, use the "Add Modem" command or equivalent for your OS.
Chapter 2 - Installation Testing the Configuration Description AT Commands AT+CPIN =1234 Enter PIN Code AT + CREG ? Module synchro checking Receiving an incoming call Response Returned Comments OK PIN Code accepted +CME ERROR : 16 +CME ERROR : 3 CREG = , 1 CREG = , 2 Incorrect PIN Code PIN already entered (with +CMEE : 1 mode) modem synchronized on the network synchronization lost, re-synchronization attempt Modem not synchronized on network.
Chapter 3 - Troubleshooting Chapter 3: Troubleshooting Situation A: The modem does not answer through the serial link If the Wireless MultiModem does not answer through the serial link upon an attempted transmission of data or voice signals, see the table below for possible causes and solutions. Solutions for ‘no connection through serial link’ situation If the modem returns … (nothing) Then ask … Action Is the modem powered correctly? Provide a power supply in the range of 5 to 32Vdc.
Chapter 3 - Troubleshooting Situation B: The modem always returns «Error» when trying to issue a communication If the Wireless MultiModem returns a message of error upon an attempted transmission of data or voice signals, see the table below for possible causes and solutions. Solutions for “error” message situations If the modem returns … Then ask … Action error Is the modem registered on the network? Follow “Verifying network registration” procedure to be sure modem is registered on network.
Chapter 3 - Troubleshooting Situation C: The modem always returns «No carrier» when trying to issue a communication Solutions for “no carrier” message If the modem returns … Then ask … no carrier(esp. for data communication) Is the selected bearer type supported by the called party? Is the selected bearer type supported by the network? Action Type AT+CEER to view the extended error code (see “Extended Error Report (+CEER) in the AT Command guide).
Chapter 4 - Safety Chapter 4: Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location.
Chapter 4 - Safety Maintenance of Your Modem Your Wireless MultiModem is the product of advanced engineering, design and craftsmanship and should be treated with care. The suggestions below will help you to enjoy this product for many years. • Do not expose the Wireless MultiModem to any extreme environment where the temperature or humidity is high. • Do not attempt to disassemble the Wireless MultiModem. There are no user serviceable parts inside.
Chapter 5 – Warranty & Repair Policies Chapter 5: Warranty & Repairs Policies Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.
Chapter 5 – Warranty & Repair Policies Repair Procedures for International Customers (Outside U.S.A. and Canada) Your original point of purchase Reseller may offer the quickest and most economical repair option for your Multi-Tech product. You may also contact any Multi-Tech sales office for information about the nearest distributor or other repair service for your Multi-Tech product. The Multi-Tech sales office directory is available at www.multitech.
Chapter 6 - Reference Information Chapter 6 - Reference Information Wireless Modem Reference Info Reference Documents: AT Commands CDMA Reference Guide S000294A ETSI contact : ETSI Secretariat F-06921 Sophia Antipolis Cedex, France e-mail : secretariat@etsi.fr Service : The AT commands manual is available on the MultiTech web site: http://www.multitech.com Disclaimer Wireless MultiModem specifications and manuals are subject to change without notice.
