User guide

USING THE MULTI 4

In Case Of Difficulty

These notes should be of assistance, if you ever encounter any difficulty in

using the MULTI 4.

Remember that an outside call cannot be made from a call barred extension

(other than a 9 999 or 9 112 call) - make sure that the Call Barring settings

are set to your requirements.

Be careful not to leave an outside call on hold by accident. If in doubt press

recall to check. If public network dial tone is received, clear the system by

replacing the handset.

Ensure that call intercept is set correctly, and not set accidentally. If in doubt

dial 70 at any extension to cancel.

Ensure that do not disturb has not been set accidentally. Cancel by lifting

and replacing the handset at the relevant extension.

Replace the handset after an outside call even if the other party clears down

first and you receive dial tone.

Remember the timing features of the system:

When originating an outside call you must wait at least twenty seconds after

dialling the last digit, before attempting to place a call on hold.

When an outside call is put on hold and the extension replaced, the outside

call will remain on hold for up to two minutes. During this time the call can

only be accessed from the original extension.

At the end of the preset time the line will be released and the system reset.

If, after investigating the above possibilities, you still cannot obtain an outside

line, proceed as follows:

Switch off the mains power to the MULTI 4, and after waiting at least ten

seconds switch on again. If the fault has not cleared, unplug the MULTI 4

from the Exchange line socket, and plug in the Extension 1 phone in its place.

If dial tone is still not obtained, try a second telephone. If this is unsuccessful

then the line may be assumed to be faulty, and you should contact the

telephone company e.g. BT.