User guide

24
Answering an exchange line call -
when all extensions are busy
When an incoming call arrives when all the extensions are busy on an internal call, a warning
tone will be heard on both extension 1 and the connected extension. The tone will stop as soon
as another extension answers the call. If the call remains unanswered either extension 1 or its
connected extension should be used to answer it.
• Pressing hook switch once (to terminate internal call)
• Releasing hook switch
• Answer incoming call
Putting an external call on hold
An outside call, whether incoming or outgoing, can be held while an enquiry call is made or the
call is transferred to another extension.
• To put the call on hold, press RECALL, once.
• To cancel hold and return to the held caller, press RECALL.
If it is an outgoing call, i.e. you originated it yourself, you must wait 20 seconds after
dialling the last digit before attempting to hold the call.
Making an enquiry call
• Press RECALL to hold the exchange line.
• Listen for internal dial tone.
• Dial the required extension.
• You will hear ringing tone or engaged tone.
• When the extension answers, make the enquiry.
• Press RECALL to cancel hold and return to exchange line caller
• If the enquiry extension is engaged or does not answer, return to the exchange line by
pressing RECALL.
USING THE MULTI 5
9
INSTALLATION
Wiring Two or more sockets
Two or more sockets may be wired to an extension. These extra sockets must be Master
sockets, and not standard extension sockets.
A typical example is shown below, where two sockets are connected to the same extension.
The sockets should be wired in parallel ie. pin 2 of the first socket is connected to pin 2 of the
second socket, and pin 5 of the first socket is connected to pin 5 of the second socket.
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FROM MULTI 5