Telephone System • • Dealers stamp Installation Instructions User Guide Multimessage Systems Ltd. Unit 1 / 2 Cranborne Industrial Estate Cranborne Road, Potters Bar Herts. EN6 3JN Tel. 01707 644480 Fax 01707 646745 www.multimessage.co.uk I Issue 2.
TECHNICAL NOTES 1. This equipment has been approved pursuant to Council Decision 98/482/EC [CTR 21] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact your equipment supplier in the first instance. 2.
CONTENTS Technical Notes 2 Introduction 4 6 MULTI 5 INSTALLATION Setting up 13 USING THE MULTI 5 16 Tones used by MULTI 5 17 Making an exchange line / internal call 19 Answering an internal / exchange line call 20 Answering an exchange line call - when all extensions are busy / putting an external call on hold / making an enquiry call 21 Transferring a call / making a remote transfer 22 Setting up and cancelling priority phone 23 Setting and cancelling do not disturb / call pick up / ope
INTRODUCING THE MULTI 5 USING THE MULTI 5 MULTI 5 is a small telephone system intended for use in the home, office or small business. It serves up to five internal telephone extensions from one Exchange Line. It provides both a high quality intercom between extensions, and access to the outside line from each extension, with total privacy on all calls.
USING THE MULTI 5 INSTALLATION Answering the door phone Tools Required When the door phone is activated (off hook) it causes the pre-programmed extensions to ring with the door phone ring. To install the MULTI 5 system the following tools are required: • Drill and No.
INSTALLATION USING THE MULTI 5 Site and Cabling Requirements Setting up and cancelling do not disturb Ensure that all of the following requirements are adhered to: Any or all of extension 2 to 4 may be set up to Prevent ringing at that extension. • Avoid locations that will expose the MULTI 5 to excess heat, dust, excessive humidity and especially, damp and condensation, e.g. do not install the MULTI 5 in bathrooms.
USING THE MULTI 5 INSTALLATION Setting up and cancelling priority phone (call intercept) Mounting The Multi 5 Box • You can intercept all incoming calls from the public exchange at one extension by giving priority to that extension. All incoming calls will then ring the priority extension only However, if the priority extension is engaged when an incoming call arrives , then all other extensions will ring in the normal way.
INSTALLATION Wiring Extension Sockets • USING THE MULTI 5 Transferring a call Remove the cover from the line jack socket by undoing the two holding screws. Position 2 Fixing screws Break-out panels (for cable entry) An exchange line call can be transferred to another extension on the system. • With the outside call established, press RECALL. • Listen for internal dial tone. • Dial required extension number. • When the extension answers, replace your handset • The transfer is now complete.
USING THE MULTI 5 INSTALLATION Answering an exchange line call when all extensions are busy Wiring Two or more sockets When an incoming call arrives when all the extensions are busy on an internal call, a warning tone will be heard on both extension 1 and the connected extension. The tone will stop as soon as another extension answers the call. If the call remains unanswered either extension 1 or its connected extension should be used to answer it.
INSTALLATION USING THE MULTI 5 Connecting The Wires Answering an internal Call • Unscrew the two retaining screws from the extension cable clamp and remove the clamp. Refer to the diagram below. • Feed the extension 1 cable into the Multi 5 box through the hole in the end. Extension 1 is the power fail phone and therefore must always be wired. • Remove approximately 15mm from the extension cable sheath and bare 5mm from the end of each wire.
USING THE MULTI 5 INSTALLATION Making an exchange line call Door opener • Lift handset. • Listen for internal dial tone. A typical installation is shown below. Please note that the power supply for the door opener should be approved to EN60950, and that the MULTI 5 relay contacts have a maximum rating of 30V d.c. @ 1A. (i.e. a 12 or 24V power supply & door opener should be used). • Dial 9. • Listen for external dial tone. • Dial required number.
SETTING UP Summary of MULTI 5 facilities Programming Switches 1. Call Bar - Which prevents any outgoing calls being made from the selected call bar phone. The only outgoing calls which the call bar will allow are to the emergency services (9 999 or 9 112). ON 1 2 3 5 4 6 7 9 8 10 2. Turn off ring on incomng calls - If you do not require certain extensions to ring on incoming calls then the ring can be turned off via the program switches when installed.
USING THE MULTI 5 SETTING UP Tones And Rings Used By The Multi 5 Overview When your telephone is connected through Multi 5 to the outside line, you will hear the usual public exchange tones for Ringing, Engaged (Busy), and Number Unobtainable. However, to enable you to control the intercom and other facilities, the Multi 5 generates the following tones of its own.
SETTING UP Speed dial 12 Speed Dial numbers can be stored by the MULTI 5 for use by all extensions. Each of these can be up to 32 digits long. To store a speed dial number, do the following : • Lift handset • Dial 79 PPPP 8L XX…...XX • Replace handset. Where PPPP is the pass code (default = 0000). L is the store number from 0 to 9, *, # X is the speed dial number, up to 32 digits. To clear a number, simply don’t enter any digits for X.
SETTING UP Direct line The direct line option allows extensions 2-5 to access the line as soon as the handset is picked up (no need to dial 9 first). This may be useful for pay phones, etc. No internal calls can be made, no programming functions can be accessed and the door phone ring will not function on the extension.
SETTING UP Door Phone Examples To only set the ‘Ring back when free’ feed through, program the following: 79 0000 1 8 1 SETTING UP turns on the distinctive ring detection A door entry phone may be connected to any extension between 2 and 5. When the door phone goes off hook it rings the designated extensions with a different ring. This can be answered and if required activate the door opener after talking to the person at the door phone.
