User guide
Passive+Relay Version 8.19 page 4
Introduction To Your Multi-Announcer
Read this section to get an overview of how your Multimessage Multi-Announcer works. This
section also contains some important information about conditions for installing and
connecting the unit
There are two models in the Multimessage Multi-Announcer range:
♦ The Model 311, which is fitted in a one-unit-high case and may be equipped to answer
two, four or six telephone lines
♦ The Model 310, which is fitted in a three/five-unit-high case and may be equipped to
answer up to 15/31 telephone lines
The instructions in this User Guide apply to both models, except for the installation instructions
these apply to the Model 311 only; qualified engineers must install the Model 310.
Your Multimessage Multi-Announcer gives you the ability to play up to 63 pre-recorded
announcements to your callers. Each caller hears the relevant announcement from the
beginning. Each announcement can be assigned to just one port or to a group of ports, as you
prefer. Some or all ports may have the same set of announcements; or each port may have a
different one.
To record announcements and set up the system, you use an ordinary tone-dialling telephone;
and you can modify the announcements and settings while the system continues to answer
calls. You can also use recordings made on an external device such as a cassette recorder.
Approval Information
This apparatus has been approved for use with the following facilities:
♦ Auto-answering;
♦ Auto-clearing;
♦ All callers hear the announcement from the beginning;
♦ Call counters for each port and for system total;
♦ Announcements can be modified while the machine continues to answer calls;
♦ Controlled from simple telephone with tone dialling;
♦ Mains powered from 240 V AC, 100 mA, 24W peak;
♦ Battery backup - running for three hours; 45 hours memory retention (optional extended
memory for Model 310 -running for ten hours: 135 hours memory retention).
♦ Solid-state storage of announcements.
System Capacity:
♦ 3.5 to 220 minutes on Model 310.
♦ 3.5 to 14 minutes on Model 311.
♦ 2 to 31 ports on Model 310.
♦ 2,4 or 6 ports on Model 311.
♦ Up to 63 announcements.
♦ Any announcement may be assigned to any port.
♦ Any port can be enabled, disabled or forced to drop the call in progress.
♦ Ports can be assigned to groups of lines.
♦ Connection of external tape recorder for audio input and output (-10dBm peak
maximum input).
Any other usage will invalidate the approval of the apparatus if as a result it ceases to
comply with the standards against which approval was granted.