User guide

Passive+Relay Version 8.19 page 13
RECORD TRANSFER TO AGENT
Any announcement recording may be converted to a transfer to an extension of the PBX.
This facility is only to be used with the multi-announcer connected to extension ports of a PBX.
It transfers calls to the extension number recorded by the following procedure. The PBX
should be set-up so that in the case of this extension being busy or failing to answer, it will
then transfer the caller to another phone extension which should be an attendant station or a
general office group extension number.
Refer to your phone system users guide for instructions on how to transfer calls to other
extension numbers. The multi-announcer will record your actions thus ensuring compatibility
with most phone systems with tone dial phones on extension ports.
Lift handset press #. From the main menu press 1 for record.
You are being now recorded - speak your announcement into the handset
The following is the most common procedure:
“ You being transferred to the reservations desk, please hold the line”, press the Recall key
then dial the extension number. (with some phone systems you may need to pause after
pressing the Recall key).
Press # to record your next announcement or ∗ to end your recording session.
Enter announcement number or
press # to accept the one offered.
Record ann 04
0..6-? #-start
Assume you want to record 04
press # - start recording -
Recording 04
*-pause #-stop
After your announcement, press
Recall then dial the extension
number.
Recording 04
0..9# ? R-123+
press # to stop,
Record 04 - end
R-123
digits as you dial
them