Models: MT128ISA-UV MT128PCI-SD MT128PCI-SV User Guide
User Guide Models MT128ISA-UV, MT128PCI-SD, MT128PCI-SV PN: S000317 Copyright ©2003 by Multi-Tech Systems, Inc. All rights reserved. This publication may not be reproduced, in whole or in part, without prior written permission from Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
Contents Chapter 1 - Introduction ..................................................................................................................................... 5 Product Overview ................................................................................................................................. 5 Product Description .............................................................................................................................. 5 Features ...................................
Service ............................................................................................................................................... 35 U.S. and Canadian Customers ..................................................................................................... 35 International Customers (outside U.S.A. and Canada) ................................................................. 35 International Distributors ............................................................................
Chapter 1 - Introduction Chapter 1 - Introduction Product Overview Welcome to the world of ISDN communications. You have acquired one of the finest ISDN terminal adapters (TAs) available today, the MultiModemISDN from Multi-Tech Systems. The proliferation of PCs and LANs with bandwidth-intensive applications has generated a powerful demand for high-speed connections.
Chapter 1 - Introduction Features Your internal ISDN PC card features include: D Channel protocols including AT&T 5ESS, Nortel DMS-100, US NI-1 & NI2, ETSI and Japan INS-64. Full B Channel protocol set including V.110, V.120, HDLC, X.75 (Transparent T.70NL, EuroFT), MLP, async to sync PPP conversion and MLP+BOD and voice (V models). Bandwidth on demand (BOD) plus MLP Internet connection, RAS and related data communications capabilities. ISDN BRI (2B+D) and analog ports.
Chapter 1 - Introduction Manual Organization This manual is divided into five chapters and three appendices: Chapter 1 Introduction and Description Chapter 1 summarizes the products features, lists its technical specifications, and provides an overview of the manuals organization. Chapter 2 Installation Chapter 2 describes how to make all the physical and software driver connections necessary for your terminal adapter to operate in an ISDN environment.
Chapter 1 - Introduction Technical Specifications Model Number(s): MT128ISA-UV, MT128PCI-SD and MT128PCI-SV Network Interface: RJ-45 S/T Interface or RJ-45 U Interface RJ-11 POTS Interface (V models) Switch Compatibility: AT&T 5ESS, Nortel DMS-100, US NI-1 & NI2, ETSI, INS-64 B-Channel Protocols: Voice, Data (56K, 64K, 112K or 128K HDLC), V.120, X.75, Async. PPP to Sync. PPP conversion Voice Coding: PCM: A-Law (Europe); u-Law (US) Application Interfaces: WinISDN, CAPI 2.0, Windows Comm.
Chapter 2 - Installation Chapter 2 - Installation Introduction This chapter describes how to make all the physical and software driver connections necessary for your terminal adapter to operate in an ISDN environment. Please check the package contents list in Chapter 1 before beginning your installation. ISDN BRI Line Before running the ISDN adapter, you need to get an ISDN BRI (Basic Rate Interface) line from your local telephone company.
Chapter 2 - Installation Point “S” 4-8 Wires Terminal NT2 (PBX) Point “T” 4-8 Wires NT1 Point “S” Point “U” 2 Wires Point “S” Terminal Terminal Figure 2-1 ISDN Interface Points S/T Interface The S/T interface uses an 8-conductor modular cable terminated with an 8-pin RJ-45 plug. An 8-pin RJ-45 jack located on the terminal is used to connect the terminal to the DSL (Digital Subscriber Loops) using this modular cable.
Chapter 2 - Installation Internet Access If you want to use an ISDN adapter to connect to the Internet, you must get an Internet access account from an ISP (Internet Service Provider) in your country. You must also confirm with your ISP that they support either single channel ISDN (64K) or multilinked channel (128K) access. Safety Warnings 1. Never install telephone wiring during a lighting storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Chapter 2 - Installation Hardware Installation Note: Disregard step 1 for models MT128ISA-UV only, and proceed to step 2. 1. The ISDN S/T interface can support up to 8 ISDN terminals and NT1 device connecting to the ISDN network. Only one ISDN S/T device should have the terminator enabled. Normally, the ISDN terminal farthest from NT1 should have the terminator enabled. Models MT128PCI-SD/SV and MT128ISA-UV provide two jumpers (JP1 and JP2) for the terminator setup.
Chapter 2 - Installation 3. If you are using a voice model adapter (models MT128ISA-UV or MT128PCI-SV only) you may connect your current analog device to the RJ-11 Phone port. You can connect analog telephones, G3 fax, modem, or an answering machine with the RJ-11 connector cable. RJ11 Analog Connection (Telephone, G3 Fax, Answering Machine, Modem or PBS Trunk) RJ45 BRI Connection Figure2-4. Modular Analog and BRI Connections 4a.
Chapter 2 - Installation Software Installation Before You Begin After installing the terminal adapter in your computer youll need to install and configure the adapter drivers, then set up dial-up connections. If your ISDN application uses the CAPI interface, install a CAPI compliant application such as RVS-COM Lite. Before you can configure your software you need to determine how you plan to use your ISDN adapter.
Chapter 2 - Installation Start>Settings>Control Panel>Modems>ISDN modem>Properties>Connection, Advanced>Extra settings. The Internet PPP protocol is for connecting to Internet and other communications servers at 64 kilobits per second. Only one B-channel is used, leaving the other free (if supplied by your ISDN service provider) for a different data transfer operation or a voice or fax call. BOD means Bandwith on Demand.
Chapter 2 - Installation Configuring for Your ISDN Switch Regardless of the operating system or application you are using, the installation process will request information from you about the ISDN switch and your remote connection. Use the following information as a reference while configuring your software. ISDN Switch Type If you are not sure which switch type you are using, check with your ISDN provider. Codec Telephone companies use Codecs to convert signals transmitted over their networks.
Chapter 2 - Installation Install the Modem Driver on Win 98/Me/2000/XP For Windows 98/Me/2000/XP operating systems, install the modem driver using the Windows Plug and Play feature. Follow the procedure below to install the modem driver. 1. Verify the modem is properly connected, then turn on the computer. Windows will detect the new modem and open the Install New Hardware wizard. 2. Insert the MT128-series system CD. 3. Point to the Drivers folder on the CD (Drivers/Win98_Me or Drivers/Win2000-XP.
Chapter 2 - Installation 6. Use the list box to select the Switch Type. If you are not sure which Switch Type to select, contact your ISDN provider. If your telephone service provider uses MSN (Multiple Subscriber Numbers) or SAD (Sub-Addressing), enter the information given to you by your ISDN provider in the appropriate fields. If your ISDN service requiresSPIDs (Service Provider IDs), enter these values in the SPID1 and SPID2 fields. Refer to Chapter 2 Before You Begin for more information.
Chapter 2 - Installation 13. Add your second NDISWAN ISDN device by clicking Add and selecting ISDN-2IINWANNT from the list box. Click OK to add this device to the RAS Setup as shown in figure 2-8. Figure 2-8. Remote Access Services (RAS) Setup 14. Select the ISDN1 and click Configure to setup Port Usage for this ISDN1port. Depending upon your use of this channel, select Dial out only, Receive calls only, or Dial out and Receive calls. Click OK. Figure 2-9. Configure Port Usage Installation 15.
Chapter 2 - Installation tab. The screen displayed in fiigure 2-11 appears. Contact your ISP or network administrator if you require assistance in configuring your TCP/IP settings. Also check that you have enabled, allow any authentication including clear text, in the Security settings. Click OK. Figure 2-11. Define Network Configuration 17. Select ISDN2 and click Configure to set up the appropriate values for the second line. 18.
Chapter 2 - Installation Windows NT Multilinked Channel Access (NDISWAN) Before beginning installation of a 128K MLP connection, verify your ISDN provider offers 128K MLP service and that it is enabled on the remote server. In the following example the single channel access connection created in the previous section will be modified to support a 128K MLP connection. 1. Open the Network Dial-Up Connection folder and select the NDISWAN Single Channel Access connection created in the previous section. 2.
Chapter 2 - Installation Windows NT and the CAPI Interface Before using the standard CAPI interface, install a CAPI compliant application such as RVS-COM Lite. Under NT, The CAPI modems available through RVS-COM must be added as modems and also made available through RAS (Remote Access Services). To add a new modem: 1. Select Start>Settings>Control Panel>Modems>>Add 2. Select Dont detect my modem, I will select it from a list. 3.
Chapter 2 - Installation 6. The Remote Access Setup Screen displays (figure 2-15). Figure 2-15. Selecting the CAPI (RVS-COM) device in RAS 7. Add the RVS-COM device to Remote Access Services by clicking Add. From the device list, highlight the desired modem and click OK. 8. With the newly added device highlighted, click Configure. You will be presented with the Configure COM Port Usage screen.
Chapter 3 - AT Commands Windows NT Single Channel Access (CAPI) The RVS-COM installation makes several RVS-COM (CAPI compliant) modems available. Once they are added as modems and set up under RAS, you are ready to set up your Dial-Up connection. 1. Set up the Dial-Up Networking connection by selecting Programs>Accessories>Dial-Up Networking. 2. Click New. Provide a descriptive name for this connection and enter the phone number for your remote server or ISP. 3.
Chapter 3 - AT Commands Chapter 3 - AT Commands (Win 98 Only) Introduction AT commands are the means by which you and your communications software are able to communicate with and configure your ISDN adapter. These commands enable you to establish, read and modify parameters associated with your ISDN connections, line protocols and call handling. The following provides a list of the AT commands recognized by Multi-Techs MultiModem ISDN terminal adapters.
Chapter 3 - AT Commands ATS1? ATS2 ATS3 ATS4 ATS5 ATS7 ATS12 ATS25 ATS30 ATS38 ATS39 ATS40 ATS41 ATS44 ATS45 ATS46 ATS47 ATS50 ATS51 ATS53 ATS54 ATVn ATV0 ATV1 ATXn ATZ +++ AT&Cn AT&C0 AT&C1 AT&E AT&E0 AT&E1 AT&F AT&R AT&S AT&S0 AT&ZIn*m AT&ZOn*m AT#C AT#C? AT#C0 AT#C1 MT128ISA/PCI Register 1 is read only, display the ring count Escape code character (S2=43, ASCII +) Carriage return character (S3=13, representing a carriage return) Line feed character (S4=10, representing CTRL J or the linefeed charac
Chapter 4 - Troubleshooting Chapter 4 - Troubleshooting Introduction This chapter provides a list of questions and answers for commonly asked questions about your MultiModemISDN adapter. In the last part of this chapter you will find information about the LINETEST and LOG utilities used for diagnosing ISDN line problems. If you are not able to resolve the issues after reading this section, contact our Technical Support department (see Chapter 5 of this User Guide for more information).
Chapter 4 - Troubleshooting Q: Why does the Internet connection not work when I upgrade to V2.13 or later? A: When you upgrade to V2.13, youll need to remove the existing virtual modems and read them into the system. You can add the virtual modems using the following steps: 1. Start>Settings>Control Panel>Modem>Add>Select Dont detect my modem, I will select it from a list. Next>Select the modem and click Have Disk. Browse to the location of the installation diskette and select MDMASU.INF.
Chapter 4 - Troubleshooting Q: Is it possible to build a point to point (end to end) videophone system based on the ISDN card? A: Yes, for versions after V2.24, a point to point videophone system is possible to set up. Youll need the following devices: ISDN Adapter, Sound Card with speaker and microphone, Video Capture Card, Camera, CPU:P-133, RAM 32M, VDOPhone. Youll need to add a virtual modem (ISDN Videophone adapter) which runs HDLC at 512 bytes per-packet (equal to ATB0S39+512).
Chapter 4 - Troubleshooting ISDN LOG The ISDN Log utility provides six functions including: Start/Stop, Save, Clear, Print, Option and Close. The following figure (figure 4-1) shows a typical log screen. The upper text box of the Log dialog box displays ISDN communication information information and the bottom section of the screen displays statistical details of the D and B-Channel events. In Windows 98, run LOG32.EXE in the Windows directory. In Windows NT, run LOG32.EXE located in \WINNT\SYSTEM32.
Chapter 4 - Troubleshooting ISDN Log Error Messages You may encounter the following runtime problems: 1. Cannot find CTL3D.DLL. This message indicates that your Windows system does not support 3D graphics. The ISDN 128K driver will continue to execute normally without the 3D control graphic feature. You may contact your PC or system dealer to upgrade your Windows system if you would like this feature. 2. Irq Selftest Fail. This message indicates the ISDN 128K VxD driver failed its IRQ selftest.
Chapter 5 - Warranty Chapter 5 - Warranty and Service Multi-Tech Systems, Inc. Warranty & Repairs Policies Multi-Tech Systems, Inc., (hereafter MTS) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.
Chapter 5 - Warranty courier services, or by airmail parcel post; shipments made by any other method will be refused. A Returned Materials Authorization (RMA) is required for products shipped from outside the U.S.A. and Canada. Please contact us for return authorization and shipping instructions on any International shipments to the U.S.A. Please include, inside the shipping box, a description of the problem, a return shipping address (must have street address, not P.O.
Chapter 5 - Warranty Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis. International Customers (outside U.S.A. and Canada) Your original point of purchase reseller may offer the quickest and most economical repair option for your Multi-Tech product.
Chapter 5 - Warranty Mail: SupplyNet, Inc. 614 Corporate Way Valley Cottage, NY 10989 Phone: 800 826-0279 Fax: 914 267-2420 Email: info@thesupplynet.com Internet:www.thesupplynet.com Technical Support Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800 972-2439 (USA and Canada) or 763 785-3500 (international and local).
Appendix A - Regulatory Information Appendix A - Regulatory Agency Information FCC Part 68 Telecom Digital 1. This equipment complies with part 68 of the Federal Communications Commission Rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration number. This information must be provided to the telephone company. 2. As indicated below, the suitable jack (Universal Service Order Code connecting arrangement) for this equipment is shown.
Appendix A - Regulatory Information cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
Appendix A - Regulatory Information EMC, Safety and Terminal Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compatibility.
Appendix B - APIs Appendix B - APIs This Appendix describes the APIs (Application Program Interfaces) used with the MT128ISA and MT128PCI ISDN terminal adapters. An API is a set of routines, protocols, and tools for building software applications. A good API makes it easier to develop a application by providing all the building blocks for a programmer to use in the development process.
Appendix B - APIs Appendix C - Applications This appendix provides an introduction to popular applications that can be utilized with your ISDN TA adapter. TRUMPET Setup through COM Port Emulation In Windows 95 and Windows 98, the virtual COM port driver will automatically be enabled on system startup through Microsofts Windows Comm. API (VCOMM). Microsoft HyperTerminal HyperTerminal was designed for Microsoft by Hilgraeve Inc. and is provided with Windows 98, Windows NT and Windows 2000.
Index Index L LINETEST 30 A APIs 40 Appendices 7 Application Interfaces 8 AT COMMANDS 25 B B-Channel Protocols 8 Before You Begin 14 BOD 15 BRI Connections 13 C Canadian Limitations Notice 38 CAPI 14 Class B Statement 38 Codec 16 Configure Port Usage 19 Configuring for Your ISDN Switch 16 Connections 13 M Manual Organization 7 MLPPP 15 Model Number(s) 8 MSN (POTS) 16 Multi-Tech Internet sites 36 N NDISWAN 14 Network Interface 8 NT1 Connection 9 O ordering replacement parts 36 P PCI 12 PPP 15 Produc
Index V VCOMM 14 Voice coding 8 W What Is in Your MultiModemISDN Package? 6 Windows 2000 Installation and Configuration 25 Windows NT and the CAPI Interface 22 Windows NT Installation and Configuration 17 Windows NT Multilinked Channel Access (CAPI) 24 Windows NT Multilinked Channel Access (NDISWAN) 21 Windows NT Removal of the ISDN Drivers 24 Windows NT SIngle Channel Access (CAPI) 24 Windows NT Single Channel Access (NDISWAN) 20 X X.
