Specifications
MultiModem ISI Hybrid Series, ISIHI-2S/2U 123
Chapter 7—Service, Warranty, Technical Support/BBS
Upgrading the ISIHI-2S/2U with FlashPro
The ISIHI-2S/2U has a flash PROM that contains firmware code for the hardware. At
various times, Multi-Tech adds enhancements and/or fixes to the firmware. The flash
technology used in the ISIHI-2S/2U allows you load these upgrades into the PROM
through the ISIHI-2S/2U TA serial port.
Using FlashPro to Upgrade Firmware
1. Download FLASHPRO.ZIP and a new .HEX file from the Multi-Tech BBS.
2. Unzip the FLASHPRO.ZIP file. Place this unzipped file and the .HEX file in the same
directory.
3. Run FlashPro by typing FLASHPRO, a space, -M and pressing ENTER at the DOS
prompt.
4. In the Main Menu, select Configure and press ENTER. Select Active Port and select
the COM port to which the TA is connected. Select Baud Rate and select the rate at
which you want to program. Press ESC when finished.
5. In the Main Menu, select Select File to Program. Select the .HEX file. Press ESC
when finished.
6. In the Main Menu, select Program Firmware. When prompted to confirm the file to
program, type Y.
7. If you need more assistance programming FlashPro, contact our Technical Support
department.
About CompuServe
In addition to the BBS, Multi-Tech provides technical support through CompuServes
Modem Vendor Forum (GOMODEMVEN). Refer to your CompuServe documentation
for special operating procedures.
About the Internet
Multi-Tech is a commercial user on the Internet, and we retrieve e-mail messages from
our customers on a periodic basis. If you prefer to receive technical support via the
Internet, you can contact Tech Support at the following address:
http://www.mutltitech.com/_forms/email_tech_support.htm
Multi-Techs presence includes a Web site at:
http://www.multitech.com
and an ftp site at:
ftp://ftp.multitech.com