Specifications

MultiModem ISI Hybrid Series, ISIHI-2S/2U 121
Chapter 7—Service, Warranty, Technical Support/BBS
The Multi-Tech BBS
For customers who dont have Internet access, Multi-Tech maintains a bulletin board
system (BBS) that mirrors the FTP site. The BBS includes new product information,
product upgrade files, and problem-solving tips. The phone number for the Multi-Tech
BBS is 800/392-2432 (USA and Canada) or 612/785-3702 (international and local).
You can access the BBS with any asynchronous modem operating at 1200 bps to 33,600
bps at a setting of 8 bits, no parity, and 1 stop bit (8-N-1).
To log on to the Multi-Tech BBS
1. Set your communications program to 8-N-1.
2. Dial our BBS at 800/392-2432 (USA and Canada) or 612/785-3702 (international and
local).
3. At the prompts, type your first name, last name, and password. Then press ENTER.
If you are a first time caller, the BBS asks if your name is spelled correctly. If you
answer yes, a questionnaire appears. You must complete the questionnaire to use the
BBS on your first call.
4. Press ENTER until the Main Menu appears. In the Main Menu you have access to
two areas: the Files Menu and News. For help with menu commands, type ?.
To Download a File
If you know the file name:
1. From the Main Menu, type F to access the Files Menu, then type D.
2. Enter the name of the file you want to download from the BBS.
3. If a password is required, enter the password.
4. Enter Y or N to the automatic logoff question.
5. Select a file transfer protocol by typing the indicated letter, such as Z for Zmodem
(the recommended protocol).
6. If you select Zmodem, the transfer begins automatically. If you select another
protocol, you may have to initiate the transfer yourself. (In most data communication
programs, the PAGE DOWN key initiates the download.)
7. When the download is complete, press ENTER to return to the File Menu.
8. To exit the BBS, type G and press ENTER.