Multi-Tech ISIHI-2S : Specifications : Page 119

MultiModem ISI Hybrid Series, ISIHI-2S/2U 119

Chapter 7—Service, Warranty, Technical Support/BBS

Techical Support

Multi-Tech has an excellent staff of technical support personnel available to help you get

the most out of your Multi-Tech product. If you have any questions about the operation of

this unit, call Technical Support at 1/800/972/2439. Please fill out the ISIHI-2S/2U

information below and have it available when you call. If your ISIHI-2S2U card requires

service the tech support specialist will guide you on how to send it in (see Service

section)

Please complete the following information on your ISIHI-2S/2U card. Having this

information readily available helps tech support in answering your questions. (The same

information is request on the Warranty Registration Card.)

Model number: __________________________________

Serial number:___________________________________

Software version: ________________________________

Model and serial numbers are located on the Multi-Tech label on the component side of

your ISIHI-2S/2U. To display the firmware version, type ATI1 in terminal mode. Software

versions are printed on the diskette labels.

Before calling Technical Support, please note the status of your equipment. Include

screen messages, diagnostic test results, problems with a specific application, etc. Use the

space below to note the ISIHI-2S/2U card status:

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