MultiModemISI Hybrid Series Model ISIHI-2S/2U Quick Start Guide
MultiModemISI Hybrid SeriesModel ISIHI-2S/2U Quick Start Guide 82064202 Revision C All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 1999 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Contents Introduction Welcome and Product Description .......................................................... 4 Hardware Installation Computer Requirements .......................................................................... 6 Shipping Contents ................................................................................... 6 Safety Warnings ....................................................................................... 6 Hardware Installation Procedure ..................................
Introduction W elcome to Multi-Techs new MultiModemISI Hybrid Series, model ISIHI-2S/2U, a multiport hybrid ISDN card for Remote Access Server (RAS) applications. Included on the ISIHI-2S/2U are four V.90/K56flex central site modems for incoming analog modem and fax calls, as well as two terminal adapters. Each terminal adapter appears as two ports to the server PC using the ISIHI-2S/2U. The terminal adapters identify incoming analog calls and route them to the central site modems.
Introduction From the perspective of the server PC, the ISIHI-2S/2U is an eight-port serial card with eight devices permanently attached to the serial ports. The first four ports are the two terminal adapters, each of which appear as two ports. The remaining four ports are the four central site modems. The following chart summarizes the correlation of ports and devices.
Hardware Installation Hardware Installation: Introduction To install the ISIHI-2S/2U server card into the ISA bus on your personal computer, you must: Open your PC Set card configuration (determining I/O address DIP-switch setting and IRQ jumper setting) Install the card mechanically into the PC Computer Requirements 386, 486, Pentium-based PC or compatible with ISA bus architecture Microsoft Windows 95, Windows NT version 4.0, SCO Open Server version 5.
Hardware Installation Hardware Installation Procedure Installation procedures include setting the I/O address DIP switches and the IRQ jumper. You can skip this section if you select the default values. Default values are I/O Address: 210 Hex and IRQ: 10. Recommended Base I/O Address and IRQ Values ISIHI-2S/2U Initial 8 port board First 8 port upgrade Second 8 port upgrade Third 8 port upgrade Base I/O Address 210h 220h 230h 240h IRQ 10 11 12 15 1.
Hardware Installation 6. Locate the unused slot you will be using for your ISIHI-2S/2U card and remove the slot cover according to instructions in your computers documentation. 7. Check the settings of the I/O address switch and the IRQ jumper to ensure they are set properly for your installation. 8. The default for the ISIHI-2S/2Us base I/O address is 210 hex. The default value for the IRQ jumper is 10. Choose the IRQ value by covering the appropriate pins with the jumper plug (supplied).
Hardware Installation LED Indicators The mounting bracket for both the ISIHI-2/S and the ISIHI-2U is similar, except the LEDs are labeled differently. Each mounting bracket has two sets of LED indicators that indicate status and line activity. Below, and on the next page, are graphics for each bracket along with descriptions of the LED indicators. ISIHI-2S LED Indicators B1 LED Indicator LINE 1 When lit, indicates active or voice connection on B-channel 1.
Hardware Installation ISIHI-2U LED Indicators P LED Indicator Indicates U interface status connection. LINE 1 Controlled by NT-1, which converts S/T interface (4-wire ISDN) to U interface (2-wire ISDN). P D LINE 2 P When U interface and S/T interface are NOT active, LED remains off. Flashes 8 times/second (8 Hz)U interface is attempting to activate. D Flashes once/second (1 Hz)U interface is active; S/T interface is not fully active.
Software/Driver Installation (Windows NT) Software/Driver Installation: Introduction This section contains general instructions for software/driver installation in Windows NT, Windows 95, Novell, and SCO Open Server 5, and Linux. This guide assumes installers have a thorough knowledge of their operating system and the software installation process; therefore, it does not include every screen or option involved in installing and configuring the drivers. Installing ISIHI-2S/2U Drivers in Windows NT 1.
Software/Driver Installation (Windows NT) 4. When the Run Installation Program dialog box appears, click Finish and the driver installs. 5. When the Information dialog box below appears, click OK. 6. The ISI Cards dialog box appears. Click Add.
Software/Driver Installation (Windows NT) 7. The Add Card dialog box appears, displaying defaultsPorts: 8, I/O Base: 210, and IRQ: 10. Click Done and then Close. Note: The ISIHI-2S/2U contains 8 ports. Make sure the default is 8. 8. The ISI Card dialog box appears. Click Restart Now and then click OK. The ISI driver now is installed and you are ready to install the TAs and modems to the COM ports.
Software/Driver Installation (Windows NT) Installing TAs & Modems to COM Ports in Windows NT To install terminal adapters: 1. In the Control Panel, double-click the Modems icon. 2. The Modem Properties dialog box appears. Click Add. 3. The Install New Modem dialog box appears. Check the box marked Don't detect my modem; I will select it from a list and click Next. 4. The Install New Modem dialog box appears. Click Have Disk.
Software/Driver Installation (Windows NT) 5. The Install From Disk dialog box appears. Click OK (diskette should still be in drive). 6. The Install New Modem dialog box appears. From the Models list, select a protocol (depending on your application). Then click Next.
Software/Driver Installation (Windows NT) 7. The Install New Modem dialog box appears. Select the ports that correspond to the first four ports of the ISIHI-2S/2U card. Any ports that existed prior to installing the ISIHI-2S/2U appear first in the list of available COM ports. Click Next. The terminal adapters (screen displays modems) install to the selected COM ports. 8.
Software/Driver Installation (Windows NT) To install modems: 1. In the General tab, click Add. 2. The Install New Modem dialog box appears. Check the box marked Don't detect my modem; I will select it from a list. Then click Next.
Software/Driver Installation (Windows NT) 3. The Install New Modem dialog box appears. From the Models list, select Central Site Modems for the modems. Then click Next. 4. Select the ports that correspond to the last four ports of the ISIHI-2S/ 2U card. Click Next. The modems install to the selected COM ports. 5. After the modems install to the ports, click Finish to return to the General tab to view COM port assignments (and make changes if necessary).
Software/Driver Installation (Windows NT) 6. Close the Modems Properties dialog box. The message below appears asking if you want to configure dial-up networking. Click Yes. 7. The Remote Access Setup dialog box appears. Click Add. 8. Each COM port appears in a separate Add RAS Device dialog box. To add the highlighted device, click OK. 9. The Remote Access Setup dialog box displays again. Repeat steps 7 and 8 until all devices are added.
Software/Driver Installation (Windows NT) 10. When all devices are added, click Continue. 11. When the message below appears, click Yes. The ISI Cards icon appears in the Control Panel and you now are ready to configure the terminal adapter. Go to page Configuring the Terminal Adapter on page 32. Removing the Driver 1. Click Settings, Control Panel; then double-click Add/Remove Programs. 2. From the list box, select ISICOM Driver. 3. Click Add/Remove and follow dialog box instructions.
Software/Driver Installation (Windows 95) Installing ISIHI-2S/2U Drivers in Windows 95 1. Click Start, Settings, Control Panel, and then double-click the Add/ Remove Programs icon. 2. The Add/Remove Program Properties dialog box appears. In the Install/Uninstall tab, click Install 3. The Install Program From Floppy Disk or CD-ROM dialog box appears. If installing from diskette, insert diskette labeled MultiModem ISI Driver for Windows 95 & Netware AIO in the disk drive. Then click Next.
Software/Driver Installation (Windows 95) 5. When the Welcome dialog box appears, click Next. 6. The ISI Card Port Count dialog box appears. Make sure the 8 Ports option is selected; then click Next.
Software/Driver Installation (Windows 95) 7. The Destination Directory dialog box appears. Click Next. 8. The Start Copying Files dialog box appears. Click Next. 9. The ISI Driver Setup dialog box appears. Click OK.
Software/Driver Installation (Windows 95) 10. The ISI Driver Setup dialog box appears instructing you to set the base address and IRQ for the card. Click OK. 11. The Systems Properties dialog box appears. To change settings, in the Device Manager tab, double-click MultiTech ISI Card located under Multiport .
Software/Driver Installation (Windows 95) 12. The MultiTech ISI Card Properties dialog box appears. Click the Resources tab. Then click Set Configuration Manually. 13. In the Resource settings: list, select Input/Output Range; then click Change Setting.
Software/Driver Installation (Windows 95) 14. The Edit Input/Output Range dialog box appears. Click the arrows (up or down) to select the value that matches the ISIHI-2S/2U cards I/O address. If you used the default I/O address, this value is 210. Otherwise, use the settings you recorded on page 8. When finished, click OK to return to the Resource settings: list. 15. In the Resource settings: list, select Interrupt Request; then click Change Setting.
Software/Driver Installation (Windows 95) 16. The Edit Interrupt Request dialog box appears. Select the value that matches the ISIHI-2S/2U cards IRQ. If you selected the default IRQ, this value is 10. Otherwise, use the settings you recorded on page 8. Then click OK to return to the Resource Settings: list. 17. The MultiTech ISI Card Properties dialog box appears. If settings are correct, click OK.
Software/Driver Installation (Windows 95) 18. When the System Settings Change dialog box appears, click Yes. Drivers now are installed. After rebooting, you are ready to install the TAs and modems to the COM ports.
Software/Driver Installation (Windows 95) Installing TAs & Modems to COM Ports in Windows 95 To install terminal adapters: 1. Click Start, Settings, Control Panel, and then double-click the Modems icon. 2. The Install New Modem dialog box appears. Check the box marked Don't detect my modem; I will select it from a list. Then click Next. 3. The Install New Modem dialog box appears. Insert diskette labeled MultiModem ISI Driver for Windows 95 & Netware AIO and click Have Disk.
Software/Driver Installation (Windows 95) 4. The Install From Disk dialog box appears. Click Browse. 5. The Open dialog box appears. Double-click the win95 folder and isihimdm.inf appears in the Filename: text box. Click OK. 6. The Install From Disk dialog box now appears with WIN95 in the text box. Click OK.
Software/Driver Installation (Windows 95) 7. The Install New Modem dialog box appears. Select a protocol (depending on your application) from the Models list; then click Next. 8. In the next dialog box, select the desired COM port and click Next. The terminal adapter (screen displays modem) installs to selected port .
Software/Driver Installation (Windows 95) 9. After the terminal adapter installs, click Finish to return to the General tab to view COM port assignments (and make changes if necessary). 10. Click Add and rngeat installation steps 29 to install terminal adapters to the first four ports of the ISIHI-2S/2U. After the terminal adapters install, you now are rnady to install the modems.
Software/Driver Installation (Windows 95) To install modems: 1. In the General tab, click Add. 2. The Install New Modem dialog box appears. Check the box marked Don't detect my modem; I will select it from a list. Then click Next.
Software/Driver Installation (Windows 95) 3. The Install New Modem dialog box appears. From the Models list, select Central Site Modems for the modems. Then click Next. 4. The Install New Modem dialog box appears. Select the desired COM port and click Next. The modem installs to the COM port.
Software/Driver Installation (Windows 95) 5. After the modem installs to the port, click Finish to return to the General tab to view COM port assignments (and make changes if necessary). 6. Click Add and repeat installation steps 25 to install modems to the last four ports of the ISIHI-2S/2U. Now you are ready to configure the terminal adapters. Removing the Driver 1. Click Settings, Control Panel, and then double-click Add/Remove Programs. 2. From the list box, select ISICOM Driver. 3.
Software/Driver Installation Configuring the Terminal Adapter Introduction North American Users must configure the terminal adapter to match network switch type, the service profile identifier (SPID), and the directory number (DN). For international users, the terminal adapter ships already configured for NET3, which should work on most phone lines in Europe. However, you may want to customize settings, regardless of your location. (See Optional Settings on the following page.
Software/Driver Installation The Directory Number (DN) is the phone number another user would call to contact this TA once it is attached to the ISDN. AT commands: AT!N1= and AT*!N1= Note: SPIDs only apply for North American switch types. International Users The terminal adapters ship already configured for NET3, which should work for most telephone lines in Europe. If you want to customize settings, refer to the Optional Settings below.
Software/Driver Installation Auto Answer Data Calls _________ Rings to Answer __________ Select Auto Answer if you want the TA to automatically answer all incoming data calls (option does not affect analog port). The Rings to Answer number (range: 1255) selects number of rings the TA waits before answering an incoming call. Default: 1 ring. AT command: S0= Dialing Method __________________________ Select either the Enbloc or the Overlap dialing method for use when establishing a data call.
Software/Driver Installation ISDN TA Configuration Utility 1. Before you start the ISDN TA Configuration utility, disconnect the ISIHI-2S/2U by removing the RJ-45 cable from the ISDN jack. 2. Make sure Windows NT Remote Access Service (RAS), or any other application that is using the modem, is shut down. To shut down RAS, click Start, Programs, and then Administrative Tools (Common). Then click Remote Access Admin and click Server, which will indicate whether or not RAS is running.
Software/Driver Installation 6. The Configuration dialog box appears. Refer to your network configuration notes as you enter information to configure both TAs. If you have questions about choices, click Help. After entering information in each dialog box, click Next. 7. The Data Protocol Setup dialog box appears. Referring to your network configuration notes, enter the appropriate information; then click Next.
Software/Driver Installation 8. The SPID dialog box appears (North America only). Referring to your network configuration notes, enter the appropriate information; then click Next. 9. In the Save Configuration dialog box, enter a name to store the configuration. Then click Next.
Software/Driver Installation 10. To load the configuration, click Next in the Load Configuration dialog box. 11. Then click Finish in the Configured dialog box. 12. The first TA now is configured. Click Back to return to the Configuration dialog box and repeat steps 5 through 10 to configure the remaining TA(s). If you install multiple ISIHI-2S/2U in the same PC, you must configure two TAs per card installed.
Software/Driver Installation ConfigMenu Configuration Utility Use the ConfigMenu configuration utility with computers using DOS or Windows 3.x operating systems. ConfigMenu is installed in the TAs as part of the firmware. To use ConfigMenu: 1. Start a data communication program and select the COM port where the TA is connected. 2. In the communication program dialog box, type AT@CONFIG and press ENTER. ConfigMenus Main Menu appears (see screen below). 3.
Software/Driver Installation ConfigMenu Menus Network Configuration Menuconfigures network parameters such as switch type, data and voice TEIs, and data and voice MSNs. When you finish, select Save Network Configuration to save your work. Call Control Configuration Menuchanges how the TA originates and answers calls. Options include Auto Answer, Rings to Answer, Dialing Method, and Persistent DTR Dialing. Data Protocols Menuchanges the rate adaption protocol used by the TA.
Software/Driver Installation NetWare Connect (Novell) Driver Installation Multi-Tech Systems provides AIO drivers for the ISIHI-2S/2U, so it can function with Novell compatible asynchronous applications (e.g., NetWare Connect). The AIO driver is simply an NLM (NetWare Loadable Module) that runs on the file server. Drivers must be loaded on the file server where the board is installed. Drivers can be loaded from the file servers console prompt or incorporated for autoloading in the AUTOEXEC.NCF file.
Software/Driver Installation SCO Open Server 5 Driver Installation The installation utility provided by SCO is called custom. This section provides a brief guide for opening the utility and installing the driver. The instructions below should be used only on SCO Open Server 5 systems. When you have completed the steps below, go to Multi-Tech Installation Script, which immediately follows this section. 1.
Software/Driver Installation drivers, which will be linked with your systems kernel. 1. The first screen requests the number of ISIHI-2S/2U cards you are installing. If installing more than one ISIHI-2S/2U, use the chart on page 7 of this guideRecommended Base I/O Address and IRQ Valuesto enter the appropriate values for each card. Enter the number of cards and press ENTER. 2. The second screen requests the number of ports. Enter 8 and press ENTER. 3.
Software/Driver Installation The default base name for ISIHI-2S/2U ports is ttyl. The default base name for printer ports is prnl. If this is acceptable, type Y and press ENTER. To change the base name, type N and provide a prefix of less than five characters. The base name you select will be used for all ports on each card you install. The following describes the format used in naming ISI ports: Default device name and format: ttyl ttyl BASENAME This prefix is applied to all ISI ports on all boards.
Software/Driver Installation messages displays while the driver is being installed and the kernel rebuilt. When the display finishes, press ENTER to continue. When Installation complete displays, press ENTER . 10. Select Host and press ENTER. Remove the diskette from the drive. 11. Select Exit and press ENTER. 12. To reboot the system, enter the following commands: Type sync and press ENTER. Type sync again and press ENTER. Type haltsys and press ENTER.
Software/Driver Installation support and an upper case X value for modem control for each port you want to enable. The port status can be altered later, but one setting must be selected at this time. 5. Repeat this process for each port on each board you have installed. Record the setting you select for each port. 6. Using device names created in the previous section, type the following command for each port you want to activate: enable ttylbx 7.
Software/Driver Installation pages of memory and be capable of retaining the position of the cursor on each page to get the proper effect. Most state-of-the-art terminals have multiple pages of memory that allow them to switch between sessions. Each page of memory available on the terminal allows its user to establish another session on the host. The multiscreen capability of the terminal stores screen information and cursor position for each session to a different page of memory.
Software/Driver Installation To define your own terminal capability database, refer to the Description File Format below. The following options are defined: -hPrints the Help file. Multi_View uses the environment variable MTDSPLY to choose the utility to display this file. If no such variable is found in the environment, then Multi_View uses the pg utility. -t Informs Multi_View to use a terminal description different from the one specified by the TERM variable in the user environment.
Warranty and Service Information qm Identifies the hot key sequence to exit Multi_View with a zero exit status em Identifies the hot key sequence to exit Multi_View with a nonzero exit status The second column contains the keystroke sequence to press to make the action described by the mnemonic in the first column to take place. The third column specifies the escape sequence sent by the terminal to Multi_View when the key combination specified in column two is pressed.
Software/Driver Installation Timing Specification The timing specification is the interval in tenths of a second that the utility waits before checking for an escape sequence. The timing specification is defined below: Mnemonic Description time Specifies the interval, in units of 0.1 seconds, Multi_View waits while reading characters before checking for escape sequences.
Software/Driver Installation Lines 9,10 Describes the physical pages on the terminal. The second string on each line gives the escape sequence to be sent to the terminal to switch to the appropriate physical page. Line 11 Clear string to clear the screen. Line 12 Specifies a 0.1 sec. (at least) wait in reading data before checking for hot keys. Each character in the escape sequence or hot key can be specified as an ASCII character if it is printable.
Software/Driver Installation Linux Driver Installation To install the Linux driver: 1. Insert the driver installation diskette. 2. Prepare a temporary installation directory: mkdir isicom 3. Change your current directory to the temporary installation directory: cd \isicom 4. Place the file isicom.tar into the isicom directory. 5. Then extract the file using the tar utility: tar xvf /isicom/isicom.tar 6.
Software/Driver Installation Miscellaneous: Device files corresponding to ports on the ISIHI-2S cards are created in the /dev folder. Use ttyMxy for normal ports and cumxy for corresponding callout ports. The letter x is the card number (14), and y is the port number, (ap) for 16-port cards. Normal ports (ttyM) are configured for dial-in connections. Callout ports (cum) are used for dial-out connections.
Warranty and Service Information Limited Warranty Multi-Tech Systems, Inc. (MTS) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date of shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
Warranty and Service Information MultiModemISI Hybrid Series, ISIHI-2S/2U 59
Index I Index A AT commands 36, 44 B Basic Rate Interface (BRI) 4 C ConfigMenu 43 Call Control Configuration Menu 44 Data Protocol Menu 44 Help Menu 44 menus 44 Network Configuration Menu 44 Port Control Configuration Menu 44 Stored Numbers Menu 44 configuration AT commands 36, 44 ConfigMenu 36, 43 ISDN Configuraiton Utility 39 configuring ports in Netware Connect 45 connecting to ISDN wall jack 8 D DIP switches (I/O) 7-10 H hardware computer requirements 6 installation 7 hardware installation introdu
Index Multi-Tech Installation Script 46 MultiModemISI Hybrid Series introduction 4 N naming ports 48 Netware Connect (Novell) 45 R Remote Access Server (RAS) 4 removing software/driver NetWare Connect (Novell) 45 software/drivers in SCO Open Server 5 50 removing driver in Windows NT 20 S S/T interface 10 safety warnings 6 SCO Open Server 5 46 service 58 shipping contents 6 software/driver installation 11 in Windows 95 21 in Windows NT 11 Linux 56 Netwware Connect 45 SCO Open Svr5 46 T terminal adapter c
MultiModemISI Hybrid Series, ISIHI-2S/2U
MultiModemISI Hybrid Series, ISIHI-2S/2U 63