User Guide Network Device MT5600BAV.92, MT5600BAV.90, MT5600BLV.90
Table Of Contents
- Table of Contents
- Chapter 1 - Description and Features
- Chapter 2 - Installation
- Chapter 3 - Using the Front Panel
- Modem Configuration
- LED Indicators
- Liquid Crystal Display (LCD)
- Option Selection
- Menu Structure
- Menu Overview
- Status Trunk
- Basic Options Trunk
- Advanced Options Trunk
- Remote Configuration Options Trunk
- Diagnostic Options Trunk
- Phone Number Memory Options Trunk
- Caller ID Options Trunk
- Menu Options
- Status
- Basic Options
- Advanced Options
- Remote Configuration Options
- Diagnostic Options
- Phone Number Memory Options
- Caller ID Options
- Chapter 4 - Leased Line Operation
- Chapter 5 - Remote Configuration
- Chapter 6 - Callback Security
- Chapter 7 - Troubleshooting
- None of the Indicators Light
- The Modem Does Not Respond to Commands
- The Modem Cannot Connect When Dialing
- The Modem Disconnects While Online
- The Modem Cannot Connect When Answering
- File Transfer Is Slower Than It Should Be
- Data Is Being Lost
- There Are Garbage Characters on the Monitor
- The Modem Doesn't Work with Caller ID
- Fax and Data Software Can't Run at the Same Time
- Appendix A - Regulatory Compliance
- Appendix B - Technical Specifications
- Appendix C - Warranty, Service, and Technical Support
- Appendix D - Upgrading the Firmware
- Appendix E - Installing a Modem Under Linux
- Appendix F - Pin Descriptions
- Index
Appendix D - Upgrading the Firmware
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Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide
Your modem is controlled by semi-permanent software, called
firmware
, which is stored in flash memory.
Firmware is nonvolatile; that is, it remains stored in memory when the modem is turned off. However, it can
be changed by either the manufacturer or the user as bugs are fixed or new features are added.
Since the firmware in your modem is stored in flash memory, you can upgrade it yourself in a few
minutes by using the following procedures.
The upgrade procedure consists of the following steps, which are described in greater detail in the
following sections.
1. Identify the model number and firmware version of your modem.
2. Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has
the current firmware, there is no need to update it.
3. Download the upgrade file for your modem.
4. Extract the firmware .HEX file and the appropriate flash upgrade program from the file you
downloaded.
5. Document and clear your stored parameters.
6. Upgrade the modem’s firmware using the .HEX file and the flash upgrade program.
7. Restore your parameters.
You must know the model number and firmware version of your Multi-Tech modem to know whether or not
you should update it.
1. Run your favorite terminal program. If you are using Windows, you can use HyperTerminal.
2. In the program’s terminal window, type AT&F. Even if you cannot see the AT&F command on your
screen, be sure to type it completely, and then press ENTER. If the modem does not respond with
OK
,
repeat the AT&F command.
3. Now type ATI3, press ENTER, and record your results. The firmware version should appear first in the
response, which should look similar to the following:
ACF3_V1.702a_V90_P21_FSH