User Guide Network Device MT5600BAV.92, MT5600BAV.90, MT5600BLV.90
Table Of Contents
- Table of Contents
- Chapter 1 - Description and Features
- Chapter 2 - Installation
- Chapter 3 - Using the Front Panel
- Modem Configuration
- LED Indicators
- Liquid Crystal Display (LCD)
- Option Selection
- Menu Structure
- Menu Overview
- Status Trunk
- Basic Options Trunk
- Advanced Options Trunk
- Remote Configuration Options Trunk
- Diagnostic Options Trunk
- Phone Number Memory Options Trunk
- Caller ID Options Trunk
- Menu Options
- Status
- Basic Options
- Advanced Options
- Remote Configuration Options
- Diagnostic Options
- Phone Number Memory Options
- Caller ID Options
- Chapter 4 - Leased Line Operation
- Chapter 5 - Remote Configuration
- Chapter 6 - Callback Security
- Chapter 7 - Troubleshooting
- None of the Indicators Light
- The Modem Does Not Respond to Commands
- The Modem Cannot Connect When Dialing
- The Modem Disconnects While Online
- The Modem Cannot Connect When Answering
- File Transfer Is Slower Than It Should Be
- Data Is Being Lost
- There Are Garbage Characters on the Monitor
- The Modem Doesn't Work with Caller ID
- Fax and Data Software Can't Run at the Same Time
- Appendix A - Regulatory Compliance
- Appendix B - Technical Specifications
- Appendix C - Warranty, Service, and Technical Support
- Appendix D - Upgrading the Firmware
- Appendix E - Installing a Modem Under Linux
- Appendix F - Pin Descriptions
- Index

Appendix C - Warranty, Service, and Technical Support
56
Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide
Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most
out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800 972-
2439 (USA and Canada) or 763 785-3500 (international and local). Please have modem information avail-
able. You can also contact Technical Support by e-mail at the following addresses:
Country Email Telephone
France:
support@multitech.fr
+(33) 1-64 61 09 81
India:
support@multitechindia.com
+91 (124) 6340778
U.K.:
support@multitech.co.uk
+(44) 118 959 7774
U.S.A., Canada
tsupport@multitech.com
800 972-2439
Rest of world:
tsupport@multitech.com
+763 717-5863
Please note the status of the modem before contacting Technical Support. Status information can include the
state of the LED indicators, screen messages, diagnostic test results, problems with a specific application,
etc.
Multi-Tech is a commercial provider on the Internet. Multi-Tech has a Web site at
http://www.multitech.com
and an ftp site at
ftp://ftp.multitech.com