Models MT3410ZLX and MT3410ZLX-T/2 Owner’s Manual
Owner’s Manual MultiMobileTM Model # MT3410ZLX & MT3410ZLX-T/2 P/N 82065001 This publication may not be reproduced, in whole or in part, without prior expressed written permission from MultiTech Systems, Inc. All rights reserved. Copyright © 1998 by Multi Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the content hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Contents Chapter 1 - Introduction and Description About This Manual .................................................... 7 About This Product ................................................... 7 Specifications ........................................................... 8 PC Card Interface .............................................. 8 Dimensions ........................................................ 8 Weight ................................................................ 8 Power ......................
MultiMobile Owner’s Manual Chapter 3 - Comprehensive Driver Notes Introduction ............................................................. 29 Factory Default Settings ......................................... 29 Quick Start .............................................................. 29 PC Card Software - Manual Installation ......... 29 Getting Started ....................................................... 31 Using DOS Extended Memory Managers .............. 31 Driver Directory Structure ............
The modem speaker does not make any sound when Connecting to another modem 41 The modem loses the connection when in use ................................................................ 41 The modem does not connect with another modem .......................................................... 42 Occasionally, the modem gives a burst of errors. ........................................................... 42 The modem gets random errors in transmitted data. ..........................................
MultiMobile Owner’s Manual Appendix A - Technical Specifications Appendix B - AT Commands, S-Registers & Result Codes Introduction ............................................................. 59 How To Use AT Commands .................................... 59 Basic AT Commands .............................................. 60 AT& (Ampersand) Commands ............................... 64 AT% (Percent) Commands ..................................... 67 AT\ (Back Slash) Commands ................................
1 - Introduction and Description Chapter 1 - Introduction and Description About This Manual This manual explains how to install and use your MT3410ZLX PCMCIA Ethernet/Fax/Modem card.
MultiMobile Owner’s Manual Specifications PC Card Interface PCMCIA Type II Dimensions 3.37” X 2.128” X 0.197” (85.6 mm X 54 mm X 5 mm) Weight 1.225 oz. (35 g) Power +5V ±5%, @220mA Power Consumption Sleep Mode: 400mW (80 mA) Operating Mode: 750mW (150 mA) Cable and Connector Model MT3410ZLX: one cable with a 15-pin detachable connector (to PC card) terminated on one end; with the other end of the cable splitting into one RJ-11 plug for PSTN connection and one RJ-45 plug for LAN connection.
1 - Introduction and Description Modem Characteristics V.34bis 33600bps, V.34 28800bps, V.32bis 14400bps V.42 bis & MNP 2-5 data compression and error correction, AT Command Set Enhanced Throughput Cellular (ETC) protocol for mobile cellular connections Fax Group 3, V.17 14400bps and V.
MultiMobile Owner’s Manual System Requirements • • • • • • • • • An IBM compatible PC or notebook computer with 386SX or faster processor At least one type II PCMCIA socket PCMCIA release 2.
1 - Introduction and Description • • • • one 3-1/2” Software Drivers diskette User’s Manual (this manual) Fax/Modem communications software disk one cable with a 15-pin detachable terminated connector (to PC card); with the other end of the cable terminated with one RJ-11 receptacle connector for PSTN and one receptacle connector converting 10Base-T to 10Base2 BNC T- for LAN.
MultiMobile Owner’s Manual Chapter 2 - Installation Safety Warnings 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3. This product is to be used with UL and CUL listed computers. 4. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 5. Use caution when installing or modifying telephone lines. 6.
2 - Installation Installing The MT3410ZLX or MT3410ZLX-T/2 Card(s) 1. Insert the MT3410xx into the computer’s PCMCIA slot with the 68-pin connector facing the PCMCIA slot and the label facing up and slide the card into the slot. 2. Plug the 15 pin connector into the 15 pin socket of the PC card. On the other end of the 15-pin cable, leave both RJ-11 telephone and RJ-45 network cables exposed until PSTN and LAN connections are made; hardware installation is now complete.
MultiMobile Owner’s Manual Driver Software Installation 1. Insert the Driver diskette into the floppy drive and set the current drive to the floppy drive. 2. Run INSTALL to install the drivers (such as ODI or NDIS 2.x or Packet Drivers) onto the target disk. The NOS selection screen is displayed: Figure 2-1. NOS Selection Screen Novell NetWare Installation There are two methods to install the MT3410ZLX under NetWare: Menu Installation and Novell Client Installation (for NetWare versions 3.12 and 4.x).
2 - Installation 4. Move the cursor to highlight the settings you want to change and press Enter to select an appropriate value. When the configurations are set completely, press Enter on the OK field to exit the screen. The Installation program copies related files from the Drivers diskette to the destination directory and modifies the AUTOEXEC.BAT and NET.CFG files as specified. The installation is complete. 5. Reboot the computer to make the NetWare connections.
MultiMobile Owner’s Manual 2. Use a text editor to edit the NET.CFG file for setting the Frame Type. On the NetWare server, the Frame Type default is 802.3 for NetWare 3.11, and 802.2 for NetWare 3.12 and 4.x. The Frame Type set in NET.CFG must match Frame Type set at the NetWare server, or the client will not attach to the server. 3. Follow Novell’s instructions on using ODI programs. You can substitute the LM28ODI.COM whenever a reference is made to the Hardware Specific Module. 4.
2 - Installation Novell Client Installation 1. Run the NetWare Client Install V1.21 software. Either: a. get the four Client disks from the network administrator, or b. run the \NWCLIENT\INSTALL.EXE used in a previous Installation. A message appears on the screen asking if you want the program to perform modifications on your AUTOEXEC.BAT and CONFIG.SYS files. 2. Answer Yes. The program then modifies your AUTOEXEC.BAT and CONFIG.SYS files accordingly and creates backup copies.
MultiMobile Owner’s Manual 10. Press F10 to save to new configuration. 11. Highlight Install press here and press to install. The program copies the necessary files for NetWare Client. 12. Continue the installation procedure to completion. On completion, a new NET.CFG file is created in your DOS directory. Typically, this file contains the following lines: Link Driver LM28ODI FRAME Ethernet_802.3 #FRAME Ethernet_802.2 13. Copy the file CARDEN.EXE and LMVXD.
2 - Installation Microsoft LAN Manager Installation 1. View the README.TXT on the installation diskette in the \NDIS2 directory. Before installing the drivers, ensure that the Microsoft LAN Manager has been installed in the target path. The installation program will check and modify the PROTOCOL.INI file for LAN Manager. 2. Run INSTALL.EXE from root directory of driver diskette. 3. Select the Microsoft LAN Manager item on the menu screen. 4.
MultiMobile Owner’s Manual Figure 2-3. Microsoft LAN Manager Installation Screen A sample LAN Manager PROTOCOL.INI file: [PROTMAN] DRIVERNAME = PROTMAN$ DYNAMIC = YES PRIORITY = NETBEUI [NETBEUI_XIF] Drivername = netbeui$ SESSIONS = 6 NCBS = 12 BINDINGS = “LM28NDS2_NIF” LANABASE = 0 [LM28NDS2_NIF] ; protocol.ini session for multifunction LAN/MODEM driver.
2 - Installation Packet Driver Installation 1. Run INSTALL.EXE from the root directory of the Drivers diskette. 2. Select the Packet Driver item on the Menu screen. 3. If the current settings are acceptable, select Start Installation and go to step 4. Otherwise, select Modify Parameters to make setting changed. 4. Move the cursor to the field you want to change and press Enter to select a new value.
MultiMobile Owner’s Manual 5. In the Network Drivers dialog box, press Add Adapter... button to enter Add Network Adapter dialog box. Select Unlisted or Updated Network Adapter and press OK. Windows will prompt a Install Driver dialog box. 6. Place the Drivers diskette into the floppy drive and press OK. 7. Select the Enhanced mode NDIS3 for.... string and press OK. 8. Follow Windows instructions to complete the installation and exit Windows 9.
2 - Installation NDIS2 Driver for Workgroup 1. Run Windows for Workgroups and click the Network Setup icon in the Network group. 2. In the Network Settings dialog box, click the Networks... button to select the network operating system. 3. In the Networks dialog box, check the radio button before Install Microsoft Windows Network and No Additional Network. Press OK to go back the Network Settings screen. 4. Click the Drivers... button to select network driver. 5.
MultiMobile Owner’s Manual 12. Move the cursor to the setting(s) you want to change and press Enter to select a new value. When the configuration is set completely, press Enter on the OK field to exit the screen and go back to step 11. 13. Select NDIS Server (LAN Manager,...) as the network server to which you will attach and press the Enter key. The Installation program copies the related files to the destination directory and modifies the AUTOEXEC.BAT file as specified. 14.
2 - Installation 6. Place the driver diskette in the floppy drive and press OK. 7. Select the Netware ODI Driver ... string and press OK. 8. Follow the on-screen Windows’ instructions to complete the installation, then exit Windows. 9. Run INSTALL.EXE from the root directory of the Drivers diskette. 10. Select Windows for Workgroup on the Network Operating System screen. 11. If the current settings are acceptable, select Start Installation and go to step 13.
MultiMobile Owner’s Manual Windows NT 3.51 / NT 4.0 Installation 1. Install the PCMCIA support for your particular make and model of laptop from the Service Packs. Note that: These must be verified to be working properly before continuing, and Support for this level of driver is from the laptop manufacturer only. 2. From the Main window, select Control Panel. 3. In the Control Panel, select Network Icon. 4. In Network Setup, select Add Adapter.
2 - Installation Windows 95 Installation 1. We assume that the PCMCIA Chipset drivers are loaded and functioning. The System Icon in the control panel can report on its functionality. Any questions on this layer must be taken up with the computer’s manufacturer. 2. Insert the MT3410ZLX into PCMCIA slot. Windows 95 will prompt New Hardware Found dialog box (shown below). 3. In New Hardware Found dialog box, select Driver from disk provided by hardware manufacturer. Figure 2-4.
MultiMobile Owner’s Manual 4. For a first-time MT3410ZLX installation, click Network icon in Control Panel of the Main Group to add the desired Protocols, Client and Service. 5. Reboot the computer; the card is now fully functional. Artisoft Lantastic 6.0 Installation 1. Install LANTASTIC 6.0 first. 2. Run INSTALL.EXE from Driver diskette‘s root directory. 3. Select LANTASTIC 6.0 on the Network Operating System screen and enter the Driver Install screen. 4.
3 - Comprehensive Driver Notes Chapter 3 - Comprehensive Driver Notes Introduction This chapter provides general information on the MT3410ZLX software drivers, as well as specific information on the NDIS, Packet Driver, and Windows for Workgroups drivers. Factory Default Settings The MT3410ZLX was shipped from the factory with the following default settings: Modem COM Port LAN IRQ LAN I/O Base Addr. COM3 , IRQ5 Level 11 320 Network OS Frame Type Target Path Netware 3.x and 4.x Ethernet 802.
MultiMobile Owner’s Manual Determine if any third party generic enablers installed on the PC. These are identified by a search through the CONFIG.SYS file for the following lines: Vendor Device Loaded in CONFIG.SYS Awards Software DEVICE=C:\CARDWARE\PCENABLE.EXE System Soft DEVICE=C:\CARDSOFT\CARDID.EXE Phoenix DEVICE=C:\PCMPLUS\PCMSCD.EXE If one of these lines exists in your CONFIG.SYS, it can be used to enable the MT3410ZLX PC Card.
3 - Comprehensive Driver Notes Getting Started For Novell, Lan Manager, and Packet Driver, first insert the MT3410ZLX PC Card into an open PCMCIA card slot, and remove all other PC Cards from your computer. Insert the MT3410ZLX driver disk into Drive A and type A:\INSTALL at the command prompt. The installation program will copy files to the destination directory and modify your related files (CONFIG.SYS, AUTOEXEC.BAT, and NET.CFG).
MultiMobile Owner’s Manual There are two available solutions: 1) 2) Run enabler (CARDEN or existing PC Card drivers + CARDEN) before EMM386 or QEMM is loaded, or Exclude at least 4K of memory from EMM386’s or QEMM’s use. An exclusion of X=D000D3FF will work well. There may also be additional exclusions for your PCMCIA drivers; don’t modify these. Driver Directory Structure The network drivers on this disk is organized in the following structure. Each directory contains a README.
3 - Comprehensive Driver Notes LM28NDS.SYS MT3410ZLX Enhanced Mode NDIS Driver for Windows NT. Driver Upgrades We are continuously improving and upgrading our drivers. You are welcome to browse through our BBS, and download any drivers, utilities and help files at any time. If using the downloaded drivers does not get the MT3410ZLX working properly, our technical experts are always ready to help.
MultiMobile Owner’s Manual Notes for NDIS Driver The following are examples of partial CONFIG.SYS and AUTOEXEC.BAT files for loading System Soft‘s Card Services and NDIS2 driver: Example of partial CONFIG.SYS file: device=c:\cardsoft \ss365sl.exe device=c:\cardsoft \cs.exe device=c:\cardsoft \csalloc.exe c:\cardsoft\csalloc.ini device=c:\lanman.dos\drivers\ethernet\lm28\carden.exe /iop=nnn /irq=n /com=n /mir=n device=c:\cardsoft \cardid.exe device=c:\lanman.dos\deivers\protman.dos/i:c:\lanman.
3 - Comprehensive Driver Notes [LM28NDS2_NIF] DRIVERNAME - LM28NDS$ (This line must always be present.) IOADDRESS - value where value is one of the following addresses: 0x300, 0x320, 0x340, 0x360. (The leading 0x for the hex notation is required.) (To have Card Services select the address base from it’s pool of available addresses, use a value of 0.) INTERRUPT - value where values is one of the following interrupts: 3, 4, 5, 7, 9, 10, 11, 12, 15.
MultiMobile Owner’s Manual Notes for Windows For Workgroups After installation of the MT3410ZLX drivers, the system will automatically update the CONFIG.SYS and AUTOEXEC.BAT files so that the driver will be loaded at system startup. When modifying the two files, the system will make a dual copy named CONFIG.ABO and AUTOEXEC.ABO in the system’s directory. If the MT3410ZLX driver is not successfully loaded, replace the two *.ABO file for a related file and try to start the system again.
4 - Troubleshooting Chapter 4 - Troubleshooting Introduction This chapter provides general and specific problem solving steps. Below are a number of examples of Problems (in bold text:), Causes (C:), and Solutions (S:). If your MT3410ZLX is not working properly, look up the problem and solution here; if unsuccessful, call Tech Support (see Chapter 5). At the end of this chapter is some specific steps for resolving IRQ and COM port conflicts.
MultiMobile Owner’s Manual The Modem Does Not Execute the Command Line C: Make sure you are typing ‘AT’ at the beginning of command line (and hit Enter at the end). C: Make sure the modem is not in Data Mode. Type +++ if necessary. C: Make sure your software is set to the same COMx port as your MT3410ZLX. The Modem Does Not Give a Response After an AT Command Was Executed C: The echo and/or responses may be turned off by the ATE0Q1 commands. Enable the AT&V1 to check Result Codes.
4 - Troubleshooting The Modem Does Not Auto-Answer the Phone C: If necessary, make sure the software is configured to auto-answer the phone. A: To set auto-answer mode on from AT command mode, type ATS0=n then press Enter. The n stands for which number of rings the modem answers. For example: ATS0=3 causes the modem to answer on the third ring. The Software Does Not Control the Modem Properly or Can Not Detect the Modem S: Make sure the software has been set up correctly.
MultiMobile Owner’s Manual No Text Appears on the Screen in Data Mode C: The remote modem is not echoing your typed characters. S: Type ATE0 then press Enter at the command line. Then turn the software echo feature on. C: Your software may not be set to use Full Duplex or the remote modem may not be set to use Full Duplex either. C: The remote modem may be waiting for you to type a command before it will reply with text.
4 - Troubleshooting The Modem Connects with Some Modems, but Not Others C: The remote modem may not support data compression or error correction, which might cause it to take too long to negotiate a link. S: You might try changing the way the modem negotiates by using the AT&Qn, ATNn, and ATS37=n commands. It might be best to start with AT&Q0N1. When Dialing Another Modem, You Receive a ‘CONNECT’ Response, but Nothing Else C: The remote modem may be waiting for you to type a command.
MultiMobile Owner’s Manual The Modem Does Not Connect with Another Modem C: There may be a problem with the remote modem if you do not hear the high pitched tone from the remote modem. S: Run the Remote Digital Loopback Test (&T4 command). Occasionally, the Modem Gives a Burst of Errors. C: The telephone line may be noisy or bad. S: Hang up the call and try to connect again for getting a better telephone line.
4 - Troubleshooting After Downloading a File, the File Does Not Store on Your Disk Drive C: If both modems are using MNP or V.42 protocol, then flow control may not be enabled. S: Configure your software to use RTS/CTS flow control to cause your computer to pause long enough for the file to be stored to disk. The Text on the Screen Is Not Legible C: Your software settings may not match the settings of the remote device.
MultiMobile Owner’s Manual When Using V.42bis or MNP5, Some Features Are Disabled C: You may be using a non-streaming protocol, like Xmodem or Ymodem to transfer files. Those are fine unless you are using V.42bis or MNP5 S: When using V.42bis or MNP5, you should use a streaming transfer protocol like Ymodem-G or Zmodem. S: Configure your software to use hardware flow control (RTS/CTS ON).
4 - Troubleshooting Example: Device=C:\DOS\EMM386.EXE RAM X=D000-D3FF Reserve D000 - D3FF for attribute memory. C: No free I/O space or interrupt request can be assigned to the MT3410ZLX. S: The MT3410ZLX needs 32 contiguous I/O ports and one interrupt request for its LAN connection. It also need 8 contiguous I/O ports and another interrupt request for Fax/Modem. The LAN ports must be located at one of the following I/O addresses: 0x300, 0x320, 0x340, 0x360.
MultiMobile Owner’s Manual Installing The Win 95 Driver Over SystemSoft CardWorks S: 1. Start Windows 95, then plug the MT3410ZLX into the PCMCIA slot. The SystemSoft Cardwizard window should appear. 2. Select the appropriate slot number containing the MT3410ZLX. 3. Select the View pull down menu 4. Select Properties. 5. Select Drivers in Properties. 6. Select Change Card Driver to active the selective items above it. 7. Select Use Plug and Play. 8. Press OK. Win 95 will ask you to remove the card. 9.
4 - Troubleshooting The NetWare Driver Runs Successfully but Fails to Login to The NetWare Server C: The client Frame type is incompatiable with the server Frame type. S: The default frame type for Netware 3.11 and below is 802.3 but it changed to 802.2 in Netware 4.x and 3.12. Check the content of NET.CFG to see if the Frame type is acceptable by the server. If the Frame type can not be accepted by the server, edit NET.
MultiMobile Owner’s Manual address and/or interrupt. If you wish to use COM3 or COM4, note that COM3 shares an IRQ with COM1, as does COM4 with COM2, so you should change their IRQs to unused ones, if possible. Windows 95 In Windows 95, right-click on My Computer, select Properties from the menu, click on the Device Manager tab, double-click on Ports, then doubleclick on the Communications Port your modem is connected to.
5 - Service Chapter 5 - Service This chapter begins with the terms of your modem’s warranty. Read carefully the next section, Tech Support, if you have questions or problems with your modem. It includes the technical support telephone numbers and an explanation of how to send in your modem should you require service. The final sections explain how to use our bulletin board service (BBS), and get support through CompuServe, the Internet and the Multi-Tech FaxBack System.
MultiMobile Owner’s Manual MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS. On-line Warranty Registration To register your Multi-Tech product on-line, click on the following link: http://www.multitech.com/support/register.htm Software User License Agreement The MT3410ZLX software is licensed by Multi-Tech Systems, Inc. to the original end-user purchaser of the product, hereafter referred to as “licensee”.
5 - Service The Software is furnished to the Licensee for execution and use on a single computer system only and may be copied (with the inclusion of the MultiTech Systems, Inc. copyright notice) only for use on that computer system. The Licensee hereby agrees not to provide or otherwise make available any portion of this software in any form to any third party without the prior express written approval of MultiTech Systems, Inc.
MultiMobile Owner’s Manual Tech Support Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of your Multi-Tech modem, please call 1-800-972-2439. Please fill in the modem information form (below), and have it available when you call. If your modem requires service, the technical support specialist will guide you on how to send in your modem (see “Service”section).
5 - Service Service If your tech support specialist decides that service is required, you may send your modem to our factory (freight prepaid). Return shipping charges will be paid by Multi-Tech Systems (with North America). Include the following with your modem: • • • • • A description of the problem. Return billing and return shipping addresses. Contact name and phone number. Check or purchase order number for payment if the modem is out of warranty. (The standard repair charge for this modem is $95.
MultiMobile Owner’s Manual About the Multi-Tech BBS Multi-Tech Systems maintains a bulletin board system (BBS) for its customers. The information available via the BBS includes new product information, product upgrade data, problem-solving tips, and a message service you can use to request additional information. The phone number for the Multi-Tech BBS is (612) 785-3702 or (800) 392-2432 (USA and Canada).
5 - Service 5. Files Menu: From the Main Menu, type F to display the Files Menu. If you want a list of directories, type L (list directory) and then type L again for a list of all directories. If you do not type the second L, you will list all of the files on the BBS. At the list of directories, select the number of the directory required. A list of files and a description for each of the files will be displayed. Select a file that you would like to download.
MultiMobile Owner’s Manual About the Multi-Tech Fax-Back System Multi-Tech’s fax-back system provides 24-hour access to sales/marketing and technical literature. Dial (612) 717-5888, follow the voice prompts, and enter the document number for either the “Sales and Marketing” catalog or the “Technical Support” catalog of available documents. For convenience, have your fax number handy:__________________.
Appendices Appendix A - Technical Specifications Data: • • • • • V.34bis 33.6K bps, V.34 28.8K bps, V.32bis 14.4K bps AT Command Set Compatible V.42bis & MNP 5 Data Compression V.42 & MNP 2-4 Error Correction Enhanced Throughput Cellular (ETC) protocol for mobile cellular connection Fax: • • G3, V.17 14.4K bps, V.29 9.6K bps, V.27ter 2.4K bps Fax Service Class 1 and Class 2 Compliant LAN: • • • • • • IIEEE 802.
MultiMobile Owner’s Manual Physical: • • • • • • 58 PCMCIA Type II 3.37 in. x 2.128 in. x 0.197 in. (85.6mm x 54mm x 5mm) Weight: 1.225 oz.
Appendices Appendix B - AT Commands, S-Registers & Result Codes Introduction This chapter describes how to use MT3410ZLX AT commands, S-Registers and Result Codes. How To Use AT Commands Usually, your fax and data comm software controls the modem for you. However, you may also want to use the AT commands. These commands give you complete control over your modem. You need to be careful when using these commands, because they can cause your software to loose its ability to control the modem.
MultiMobile Owner’s Manual For example, type: ATH0 to hang up the modem connection, or AT&K3 to enable bi-directional CTS/RTS hardware flow control. Most of the AT commands can be entered in “strings” (i.e., on the same command line) without spaces between the individual commands. For example: AT&K3H0 As shown above, it is not necessary to put spaces between the commands. So, there are no spaces between AT, &K3, and H0.
Appendices Command Options Function & Description B1 * Select Bell 212A for 1200 bps connection and Bell 103 for 300 bps B2 Select V.23 1200 bps for receiving, 75 bps for transmitting in originate mode; 75 bps for receiving and 1200 bps for transmitting in answer mode B3 Select V.23 75 bps for receiving, 1200 bps for transmitting in originate mode; 1200 bps for receiving and 75 bps for transmitting in answer mode Dn Dial command, beginning the dialing sequence.
MultiMobile Owner’s Manual Command Options Function & Description En AT command echo options E0 Echo disabled E1* Echo enabled Hn Switch-hook control H0 Modem goes on-hook H1 Modem goes off-hook Mn Speaker control M0 Speaker always off M1 * Speaker on until carrier present M2 Speaker always on M3 Speaker off during dialing and on until carrier present Nn Select negotiate handshake N0 When originating or answering, handshake only at the communication rate specified by S37 register
Appendices Command Options Function & Description Q1 Result code disabled T Enable tone dialing Vn Result code form V0 Display result code in numeric form (see also the result code options table) V1 * Display result code in verbose form Wn Select extended result codes W0 * CONNECT result code reports DTE speed (see also the “Result Code Options Table”) W1 CONNECT result code reports DTE speed; enable the CARRIER, COMPRESSION, and PROTOCOL extended result code W2 CONNECT result code repor
MultiMobile Owner’s Manual AT& (Ampersand) Commands Command Options Function & Description &Bn Auto-retrain &B0 Hang up on a poor received signal &B1 * Retrain on a poor received signal. Hang up if condition persists longer than the threshold set in S7 register &B2 Don’t hang up; do not retrain (tolerate any line) &Cn Data carrier detect option &C0 State of carrier from remote modem is ignored.
Appendices Command Options Function & Description &J1 Send OK to DTE &Kn Set flow control &K0 Disable flow control &K3 * Enable bi-directional hardware flow control (CTS/RTS) &K4 Enable bi-directional software flow control (XON/XOFF) &Mn Sync, Async, or AutoSync mode selection &M0 * Async mode &M4 Hayes AutoSync mode &Pn Dial Pulse make/break ratio &P0 * Make=39%, Break=61% for use in the United States, international version Make=33%, Break=67% for use in 10 pps, Japan version &P1 Ma
MultiMobile Owner’s Manual Command Options Function & Description &T4 * Grant request from remote for RDL test &T5 Deny request from remote for RDL test &T6 Remote digital loopback test &T7 Remote digital loopback with self-test &T8 Local analog loopback with self-test &Vn View active configuration and stored profile &V0 View active file, stored profile #0 and stored phone numbers &V1 View active file, stored profile #1 and stored phone numbers &Wn Store active profile &W0 Save active
Appendices AT% (Percent) Commands Command Options Function & Description %An Set auto-reliable fallback character n=1-127 Specify the ASCII character that tells the modem to return (or fallback) from auto-reliable (MNP) mode to a normal connection on the answering modem %Cn Data compression option %C0 No compression %C1 * MNP 5 compression %Gn Auto fallback/fall-forward options %G0 * Disabled %G1 Enabled AT\ (Back Slash) Commands Command Options Function & Description \An Block size for
MultiMobile Owner’s Manual Command Options Function & Description \Gn Set modem port flow control \G0 * Disable port flow control \G1 Set port flow control to XON/XOFF \Jn Constant DTE speed option \J0 * DCE and DTE rates are independent \J1 DTE rate adjusts to DCE connection rate after on-line \K=n Set break control In on-line data state with V.
Appendices Command Options Function & Description n=0 or 1 Empty the data buffers and send the break to the remote modem n=2 or 3 Send break to the remote modem immediately n=4 or 5 Send break to the remote modem in sequence with data.
MultiMobile Owner’s Manual Command Options Function & Description \Tn Set inactive timer n=0 * Disable inactive timer n=1 - 90 Enable inactive timer. Length in minutes \Vn Protocol result codes \V0 * Disable protocol result code (e.g. CONNECT 9600) \V1 Enable protocol result code (e.g.
Appendices AT- (Dash) Commands Command Options -Jn Function & Description Set V.42 detection phase -J0 Disable V.42 detection phase -J1 * Enable V.42 detection phase -V Display firmware version number “Hn V.42bis compression control “H0 Disable V.42bis “H1 Enable V.42bis only when transmitting data “H2 Enable V.42bis only when receiving data “H3 * Enable V.
MultiMobile Owner’s Manual S-Registers (ATSn=x) Certain modem parameters are stored in memory locations called S-Registers. Use the S command to read or alter the contents of S-Registers. S0= 0-255 S0 sets the number of the rings required before the modem automatically answers a call. Set “S0=0” to disable auto-answer mode. The factory default setting is 0. S1= 0-255 S1counts the incoming rings and stores the value to this register. The value of this register is incremented with each ring.
Appendices S4= 0-127 S4 holds the decimal value of the character recognized as a line feed (asynchronous operation only). The line feed control character is output after the carriage return control character, if verbose result codes are enabled. The factory default is 010. S5= 0-127 S5 holds the decimal value of the character recognized as a backspace (asynchronous operation only). The modem will not recognize the backspace character if this register is set to a value greater than 32.
MultiMobile Owner’s Manual S9=1-255 S9 sets the time, in tenths of a second, that the carrier must be present before the modem considers it valid and turns on RLSD. The factory default is 006. S10=1-255 S10 sets the length of time, in tenths of a second, that the modem waits before hanging up after a loss of carrier. The factory default is 014. S11=50-255 S11 sets the DTMF duration and inter digit delay in mini-seconds, in DTMF touch tone dialing. The factory default is 095.
Appendices S30=0-90 S30 controls the Inactivity timer, which sets the length of time, in minutes, that the modem counts when there is no data flow in or out the DTE serial port. A connection is disengaged when the counter reaches the preset value. Setting to S30 =0 disables the inactivity timer. The factory default settings is 000. S37=Desired DCE speed (line speed). The factory default settings is 000.
MultiMobile Owner’s Manual S62 DTE rate status. The factory default is 016.
Appendices S72 selects DTE speed during data transfer. The factory default settings is 000.
MultiMobile Owner’s Manual Result Codes In Command mode, the MT3410ZLX can send information and status responses, or Result Codes, to your computer. Result Codes are used by communications programs and can also appear on your monitor. The form of the Result Code information displayed can be defined using the Qn, Vn, Wn and Xn commands.
Appendices ATV0 0 1 2 3 4 5 6 7 8 10 11 12 13 14 15 18 24 25 26 27 28 29 30 31 32 33 ATV1 OK CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER CONNECT 2400 CONNECT 4800 CONNECT 9600 CONNECT 14400 CONNECT 19200 CONNECT 16800 CONNECT 57600 CONNECT 7200 CONNECT 12000 CONNECT 1200/75 CONNECT 75/1200 CONNECT 38400 CONNECT 21600 CONNECT 24000 CONNECT 26400 CONNECT 28800 CONNECT 152000 X0 3 3 3 3 3 3 3 3 X1 3 3 3 3 3 X2 X3 3 3 3 3 3 X4 @ @ @ @ @ @ % @ @ # # % @ @ @ @ % @ @ @ @ @ @ %
MultiMobile Owner’s Manual ATV0 40 42 43 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 66 67 69 70 77 80 81 82 83 84 80 ATV1 CARRIER 300 CARRIER 75/1200 CARRIER 1200/75 CARRIER 1200 CARRIER 2400 CARRIER 4800 CARRIER 7200 CARRIER 9600 CARRIER 12000 CARRIER 14400 CARRIER 16800 CARRIER 19200 CARRIER 21600 CARRIER 24000 CARRIER 26400 CARRIER 28800 CARRIER 31200 CARRIER 33600 COMPRESSION: CLASS 5 COMPRESSION: V.
Appendices Appendix C - Regulatory Agency Information FCC Regulatory Statements Consumer Instructions 1. This equipment complies with part 68 of the Federal Communications Commission Rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN). If requested, this information must be provided to the telephone company. 2.
MultiMobile Owner’s Manual 5. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. 6.
Appendices Manufacturer: Multi-Tech Systems, Inc. Trade Name: MultiMobile Model Number: MT3410ZLX and MT3410ZLX-T/2 FCC Registration #: 503TAI-30556-PT-E Ringer Equivalence: 0.6B Modular Jack (USOC): RJ11C or RJ11W (single line) Service Center in USA: Multi-Tech Systems, Inc.
MultiMobile Owner’s Manual NOTE: This equipment has been tested and found to be comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation.
Appendices Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
MultiMobile Owner’s Manual Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier.
Index Index A About This Manual ...................................... 7 About This Product ...................................... 7 Ampersand Commands ............................. 64 Artisoft Lantastic 6.0 Installation ................ 28 AT Commands, S-Registers and Result Codes ........................................... 59 Auto-answer ....................................... 39, 72 B Back Slash Commands ............................. 67 backspace character .................................
MultiMobile Owner’s Manual D Dash Commands ...................................... 71 Data Specifications ................................... 57 Desired DCE speed .................................. 75 Dimensions ................................................. 8 DOS Extended Memory Managers ........... 31 Driver Directory Structure ......................... 32 Driver Installation Screen .......................... 15 Driver Software Installation ....................... 14 Drivers Upgrades ..................
Index I Inactivity timer ........................................... 75 Incoming rings ........................................... 72 Installation .......................................... 12, 29 Installing The MT3410ZLX or MT3410ZLX-T/2 Card(s) ........................ 12 Introduction and Description ................. 7, 37 L LAN Specifications .................................... 57 Line feed character ................................... 73 Loss of carrier setting ................................
MultiMobile Owner’s Manual N NDIS Driver ............................................... 34 NDIS2 Driver for Workgroup ..................... 23 NDIS3 Driver for Workgroup ..................... 21 NetWare driver/NetWare Server ............... 47 Network ....................................................... 8 NOS Selection Screen .............................. 14 Novell Client Installation ............................ 17 Novell NetWare Installation ....................... 14 O ODI Driver for Workgroups ..
Index S S-Registers ............................................... 72 Service ............................................... 49, 53 Ship Kit Contents ...................................... 10 Software Installation .................................. 14 software problem ....................................... 39 Software User License Agreement ............ 50 Specifications ............................................ 57 T Technical support ..................
