MultiMobile™USB V.
MultiMobile USB User Guide V.92 Portable USB Modem MT9234MU S000409F Rev. F Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi‐Tech Systems, Inc. All rights reserved. Copyright © 2011 Multi‐Tech Systems, Inc. Multi‐Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and specifically disclaims any implied warranty of merchantability or fitness for any particular purpose.
Contents Chapter 1 – Product Description ....................................................................................................................... 4 Features.................................................................................................................................................................... 4 Telecom Safety Warnings ..........................................................................................................................................
Chapter 1 – Product Description The MultiMobile USB V.92 Portable USB modem MT9234MU provides V.92/56K data rates, fax and file transfer capabilities and a hot‐swappable USB interface. This modem, weighing only 2 ounces, is ideal for mobile users who want email and Internet access on the road. The MT9234MU modem can also serve as the mobile user’s home office desktop modem. This user’s guide explains how to install, configure, test and use your modem.
Chapter 1 – Product Description Telecom Safety Warnings ● Never install telephone wiring during a lightning storm. ● Never install a telephone jack in wet locations unless the jack is specifically designed for wet locations. ● Use this product with UL and cUL listed computers. ● Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. ● Use caution when installing or modifying telephone lines.
Chapter 1 – Product Description Technical Specifications Trade Name Model Number Data Rates Fax Rates Standards: Data Error Correction Data Compression Fax Video Cables Operation Operating System Support Physical Description Operating Environment Approvals Limited Warranty MultiMobile™ USB MT9234MU 56K download speeds from digital V.92/V.90 servers; 33.6K upload and download speeds from non‐V.92/V.90 servers and other client modems 33.6K and below V.92, V.90 enhanced, V.34 and below V.42 V.44, V.
Chapter 2 – Installing the Modem This chapter explains how to install your modem. To use your modem, you must connect the MT9234MU’s USB cable connector to your computer (“USB”) and to a telephone line (“LINE”). Connecting the Modem to Your System Connect the MT9234MU to your computer’s USB port and connect the telephone line to your MT9234MU and a telephone wall jack. Connecting the USB Cable Plug the USB cable connector on the modem into a USB port connector on your computer.
Chapter 2 – Installing the Modem Installing the Modem Driver Before You Begin Before you install the driver: ● Download the driver from the Multi‐Tech website and store the driver in a known location on your computer. ● Compatibility: This MultiMobile MT9234MU MultiModem is compatible with Windows Operating Systems Vista, XP, 2003, Server 2008, and Linux. ● Windows Drivers: The MultiMobile MT9234MU driver must be installed in your computer’s program directory.
Chapter 2 – Installing the Modem Click Locate and install driver software (recommended). Windows guides you through the process of installing driver software for your device. 2. In the next wizard pane, click I don’t have the disc. Show me other options. Windows may prompt you to search online, but this is not necessary. Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem 3. In the next wizard pane, select Browse my computer for driver software (advanced). 4. At the Browse for driver software on your computer pane, click Browse. 5. Navigate to the location where you stored the drivers downloaded from the Multi‐Tech website. 10 Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem Click Next. 6. The dialog box, Windows can’t verify the publisher of this driver software, appears. Select Install this driver software anyway. 7. Installing driver software… wizard pane appears. 8. When the software is successfully installed, a wizard pane appears to tell you so. 9. Click Close. Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem Installing the Modem 1. The Found New Hardware – MultiTech Systems MT9234MU wizard pane appears. Select I don’t have the disc. Show me other options. Click Next. 2. In the next wizard pane, select Browse my computer for driver software (advanced). 3. To install the software, in the next wizard pane, click Install. 4. A wizard pane appears to indicate the installation is progressing. 12 Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem 5. The wizard pane The software for this device has been successfully installed appears, to indicate that Windows has finished installing the driver software. 6. Click Close. The installation of drivers is complete. After you install the drivers, test the operation of your new MT9234MU To do so, register the modem by going to the following website: http://www.multitech.com/register Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem Installing the MT9234MU in Windows Server 2008, XP, 2003 This section describes how to install the modem with a computer running Windows 2008, XP or 2003. This section presents Windows XP illustrations. For all the operating systems noted, the installation procedure is the same, but some illustrations may vary from those shown in this section. Installing the Serial Port for Windows Server 2008, XP, 2003 1. Connect the USB cable between the MultiModem and the PC. 2.
Chapter 2 – Installing the Modem Select only Search removable media (floppy, CD‐ROM…) Include this location in the search. Click Browse. 6. Browse to the location where you stored the drivers downloaded from the MultiTech website. Select the Windows_Drivers folder and then the WinXP32 folder. Or, if you are installing drivers on an XP 64‐ bit Operating System, select the WinXP64 driver. 7. Click Next. 8. The pane Please wait while the wizard searches for the MT9234MU appears. 9.
Chapter 2 – Installing the Modem 10. Select either MultiMobile MT9234MU xp32 or xp64 depending on your operating system. 11. The message Please wait while the wizard installs the software appears. 12. At the Completing the Found New Hardware Wizard for the MultiMobile MT9234MU pane, click Finish. 16 Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem Installation of the Serial Port is complete. Installing the Modem for Windows Server 2008, XP, 2003 1. If the Welcome to the Found New Hardware Wizard pane asking – Can Windows connect to Windows update to search for software? Select No, not this time. Then click Next. 2. This wizard helps you install software for MultiTech MT9234MU. Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem 3. Select Install from a list or specific location (Advanced). Then click Next. 4. The Please choose your search and installation options pane appears. Ensure that Include this location in the search is selected. Click Browse. 5. 18 Browse to the location where you stored the drivers that you downloaded from the MultiTech website. Select the WinXP32 driver, or if you are installing drivers on an XP 64‐bit operating system, select the WinXP64 folder.
Chapter 2 – Installing the Modem 6. Click Next. 7. The final Windows Logo Testing pane may appear depending on operating system settings. This pane pertains to the creation of a modem entity in the operating system that accommodates the MT9234MU. Click Continue Anyway. 8. The progress pane Please wait while the wizard installs the software appears. Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem 9. The Completing the Found New Hardware Wizard pane appears. 10. Click Finish. With the modem is successfully installed, the entire software installation procedure for the MultiMobile MT9234MU is complete. After the installation is complete, test the operation of the MT9234MU by registering it. Open an Internet browser, go to the following location, and follow the on‐line instructions: U 20 http://www.multitech.com/register Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem Installing the MT9234MU in Windows 7 After inserting your MT9234MU into an available USB port, Windows 7 reports that the driver software was not successfully installed. To point Windows 7 to the drivers: 1. From the Windows Start button select Control Panel. Left‐click the Hardware and Sound link. 2. In the Devices and Printers group, click Device Manger. Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem 3. In the list of devices, an item called TUSB3410 Serial Port appears. Right‐click on this item and select Update Driver Software. 4. Click Browse my computer for driver software. 22 Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem 5. Click Browse and navigate to the location where you stored the drivers downloaded from the MultiTech website. 6. Select the appropriate driver (either 34‐bit or 64‐bit) and click OK. 7. Click Next. Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem 8. At this point you may see a Windows Security window stating that the publisher cannot be verified – click Install this driver software anyway. A progress window appears, to show how the installation proceeds. 24 Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem 9. Click Close on the last pane to complete the first portion of the install. Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem Repeat the procedure to finalize the installation. 1. Looking at the Device Manager window. The MultiTech Systems MT9234MU selection appears in the Other devices category. Right click on this and select Upgrade Driver Software. 2. Left‐click Browse my computer for driver software. 3. The location window is still populated with the drive you selected earlier. Click Next. 26 Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem 4. At this point you may see a Windows Security window stating that the publisher cannot be verified – click Install this driver software anyway. 5. A progress pane appears, to show how the installation is proceeding. Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem 6. Click Close on the last pane to complete the installation. Your modem is installed and ready to use. After the installation is completed, test the operation of the MT9234MU by registering it. Open a browser, go to the following address and follow the on‐line instructions: http://www.multitech.com/register U 28 Multi‐Tech Systems, Inc.
Chapter 2 – Installing the Modem Configuring the Modem for Your Country Different countries have different requirements for how modems must function. Therefore, before you use the modem, you must configure it to match the defaults of the country in which you are using it. You can configure the MT9234MU either manually using AT commands or with the Global Wizard. Both methods are described below.
Chapter 3 – Operating the Modem Front Panel The MT9234MU has 4 LEDs on the front panel indicating status, configuration, and activity: ● Data. The Data LED flashes when the modem is transmitting/receiving data to/from another modem. ● Carrier Detect. The CD LED lights when the modem detects a valid carrier signal from another modem. It is on when the modem is communicating with the other modem and off when the link is broken. ● Off‐Hook.
Chapter 3 – Operating the Modem Internet Connection Before you can connect to the Internet, you must set up a remote‐node client program on your computer. Windows uses HyperTerminal to establish your connection to the ISP’s server, which is the shared computer that manages calls from clients (your computer) to the Internet. Most, if not all, Windows browsers can automatically open this connection.
Chapter 4 – Remotely Configuring Modems Remote configuration is a network management tool that allows you to configure modems anywhere in your network from one location. With password protected remote configuration, you can issue AT commands to a remote MT9324MU modem for maintenance or troubleshooting as if you were on site. The following steps are valid regardless of whether the connection is established by the local or the remote Multi‐Tech modem. To configure modems: 1.
Chapter 4 – Remotely Configuring Modems Changing the Remote Escape Character To increase security, you can change a remote modem’s remote configuration escape character. The remote configuration escape character is stored in register S9. The factory default is 37, which is the ASCII code for the percent character (%). For ASCII code characters, refer to Appendix E. Setting S9 to 0 (zero) disables remote configuration entirely—but if you do this remotely, you won’t be able to change it back remotely! 1.
Appendix A – Regulatory Compliance FCC Part 15 Class B Statements This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to 47 CFR Part 15 regulations. The stated limits in this regulation are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix A – Regulatory Compliance 7. If trouble is experienced with this equipment (the model of which is indicated below) please contact Multi‐Tech Systems, Inc. at the address shown below for details of how to have repairs made. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved. 8. No repairs are to be made by you. Repairs are to be made only by Multi‐Tech Systems or its licensees.
Appendix A – Regulatory Compliance EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: • Council Directive 2004/108/EC of 15 December 2004 on the approximation of the laws of Member States relating to electromagnetic compatibility; and • Council Directive 2006/95/EC of 12 December 2006 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain vol
Appendix A – Regulatory Compliance 7. Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the equipment (PC) associated with this device.
Appendix B – Installing on Linux The MT9234MU supports Linux 2.4 kernel versions (2.4.28 and above), 2.6 kernel versions 2.6.8 through 2.6.10, and, with a special patch, Linux kernel versions 2.6.11 through 2.6.20.4 and above. There are three separate installation procedures for these ranges of kernel versions. When installation is complete, you must use AT commands to configure the modem for the country in which it is operating. Installing the Modem on Computers Using the Linux 2.
Appendix B – Installing on Linux Installing the Kernel Sources To build the TI USB driver you must have the matching kernel sources for your kernel. To verify that you have matching kernel sources, run "uname ‐r" to get the version of the running kernel. Then check for the directory /usr/src/linux‐, /lib/modules//source, /lib/modules//build, or /usr/src/linux‐, where stripped_version has the extra version information removed.
Appendix B – Installing on Linux Building and Installing the TI USB Driver from the Source RPM Package Follow this step if your distribution supports RPM packages; otherwise, follow the next step on installing from a TGZ package. You need the TI USB source RPM package for this step. The Introduction section above describes where to find the latest TI USB source RPM. Log in as root and do the following: Command Explanation 1. This command builds the driver package for your kernel.
Appendix B – Installing on Linux Building and Installing the TI USB Driver from the TGZ Package Use the TI USB tgz package for this step. The Introduction section above describes where to find the latest TI USB tgz package. Log in as root and do the following: Command Explanation 1. tar xvzf ti_usb‐X.Y.tgz Un‐package the files. 2. cd ti_usb‐X.Y 3. ./configure Configure the package for your distribution and kernel. 4. make Build the driver. 5. make install Install the ti_usb driver.
Appendix B – Installing on Linux Device Files Because the TI USB driver does not use usbserial (to avoid known problems with usbserial) it uses its own device file names, /dev/ttyTIUSB0, /dev/ttyTIUSB1, and so on. The device files are created automatically when the ti_usb driver is loaded. This is done by the module post‐ install command in /etc/modules.conf, which runs the script /etc/ti_usb/make_devices. You can change the device names that ti_usb uses.
Appendix B – Installing on Linux Uninstalling the TI USB Driver (for 2.4 kernel versions) If you installed the TI USB RPM package, you can uninstall it by logging in as root and running the command rpm ‐e ti_usb‐X.Y‐Z If you installed the TI USB TGZ package, you can uninstall it by logging in as root and running the following commands: Command Explanation cd ti_usb‐X.Y Give a full or relative path to the unpacked source file directory. make uninstall Multi‐Tech Systems, Inc.
Appendix B – Installing on Linux Installing the Modem on Computers Using the Linux 2.6 Kernel This procedure applies to Linux 2.6 kernel versions 2.6.8 through 2.6.10. These tgz and source RPM packages (ti_usb_2.6‐1.2.tgz and ti_usb_2.6‐1.2‐1.src.rpm) contain a device driver for the MT9234MU’s TI USB 3410 processor in the Linux 2.6 kernels. These packages have been tested on the Fedora Core 2 Linux distribution. Most likely these packages work on many other Linux distributions based on the 2.
Appendix B – Installing on Linux Preparing the Kernel Sources This step may or may not be necessary, depending on how your Linux distribution installs the kernel sources. Log in as root and do the following: Command Explanation 1. cd /usr/src/linux‐ Change to the source directory. 2. make mrproper Clean up any old files. 3. Use either of these commands: Make a configuration file to match your running kernel.
Appendix B – Installing on Linux Building and Installing the TI USB Driver from the Source RPM Package Follow this step if your distribution supports RPM packages; otherwise, follow the next step on installing from a TGZ package. You need the TI USB 3410/5052 source RPM package for this step. The Introduction section above describes where to find the latest TI USB 3410/5052 source RPM. Log in as root and do the following: Command Explanation 1. This command builds the driver package for your kernel.
Appendix B – Installing on Linux Building and Installing the TI USB Driver from the TGZ Package Follow this step if your distribution does not support RPM packages; otherwise, follow the previous step on installing from an RPM package. You need the TI USB 3410/5052 tgz package for this step. The Introduction section above describes where to find the latest TI USB 3410/5052 tgz package. Log in as root and do the following: Command Explanation 1. tar xvzf ti_usb_2.6‐X.Y.tgz Un‐package the files. 2.
Appendix B – Installing on Linux Installing the Modem on Computers Using the Linux 2.6.20 Kernel and Above This procedure applies to Linux 2.6 kernel versions 2.6.11 through 2.6.20 and higher. This tgz package contains a patch for the Linux kernel version 2.6.20 and later to add support for MultiTech modems. The patch was generated from the 2.6.20.4 kernel source. Additional support files like hotplug scripts, udev rules and firmware images are also included.
Appendix B – Installing on Linux Installing the Firmware Images Copy ti_mts_fw_cdma, ti_mts_fw_edge, ti_mts_fw_gsm, ti_mts_fw_mt9234mu and ti_mts_fw_mt9234zbausb to /usr/lib/hotplug/firmware/ or /lib/firmware depending on your distribution. Be sure the files are owned by root:root and have permissions r‐‐r‐‐r‐‐.
Appendix C – Waste Electrical and Electronic Equipment July, 2005 The WEEE directive places an obligation on EU‐based manufacturers, distributors, retailers, and importers to take‐back electronics products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase.
Appendix D – C-ROHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 MultiTech Systems Inc.
Appendix E – ASCII Conversion ASCII Conversion Chart CTRL @ A B C D E F G H I J K L M N O P Q R S T U V W X Y Z [ \ ] ^ _ NUL SOH STX ETX EOT ENQ ACK BEL BS HT LF 52 CODE HEX NUL SOH STX ETX EOT ENQ ACK BEL BS HT LF VT FF CR SO SI DLE DC1 DC2 DC3 DC4 NAK SYN ETB CAN EM SUB ESC FS GS RS US 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F Null, or all zeros Start of Header Start of Text End of Text End of Transmission Enquiry Acknowledge Bell or Alarm Backs
Index A AT Commands ................................................................... 6 C Carrier detect LED .......................................................... 30 Connecting the modem .................................................... 7 D Data LED.......................................................................... 30 F Front panel ...................................................................... 30 L LED indicators ................................................................
