3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Models FR3060, FR3100 FR3060/V4, FR3060/V8 FR3100/V4, FR3100/V8 User Guide
User Guide 88302203 Revision D MultiFRAD 3000-Series (Model Numbers FR3060, FR3100, FR3060/V4, FR3060/V8, FR3100/V4, FR3100/V8) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 1999, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc.
Contents Chapter 1 - Introduction and Description Introduction ................................................................................................................................................ 6 Preview of this Guide ................................................................................................................................. 7 Front Panel Description ............................................................................................................................
Changing Voice/Fax Channel Parameters ............................................................................................... Interface ............................................................................................................................................. Voice/Fax ........................................................................................................................................... Regional ...................................................................
3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Chapter 1 - Introduction and Description
MultiFRAD 3000-Series User Guide Introduction Welcome to Multi-Tech's new MultiFRAD 3000 series, a Frame Relay Access Device (FRAD) that encapsulates data streams from the voice/fax channels, data channels, and LAN devices into frame relay frames.
Chapter 1 - Introduction and Description Preview of this Guide This User Guide describes the MultiFRAD and details how to install and configure it. The information contained in each chapter is as follows: Chapter 1 - Introduction and Description Chapter 1 describes the MultiFRAD including front panel descriptions, back panel connectors, and relevant technical specifications. Chapter 2 - Installation Chapter 2 provides information on unpacking and cabling your MultiFRAD.
MultiFRAD 3000-Series User Guide Front Panel Description The front panel of the MultiFRAD contains groups of LEDs that provide the information on the composite link activity, LAN, data channels, and Voice/Fax channel activity, and the general status of the MultiFRAD.
Chapter 1 - Introduction and Description Channels 1 and 2 V35 V.35 Interface. This indicator lights when the channel is configured for a V.35 interface. XMT Transmit. This indicator blinks when the channel is receiving data to be transmitted on the link or over IP. RCV Receive. This indicator blinks when the channel is transmitting data received from the link. Channels 3 through 10 XMT Transmit. This indicator blinks when the channel is receiving data to be transmitted on the link or over IP.
MultiFRAD 3000-Series User Guide Back Panel Description VOICE/ FAX CHANNEL 8 VOICE/ FAX CHANNEL 7 E&M VOICE/ FAX CHANNEL 4 FXO FXS VOICE/ FAX CHANNEL 6 E&M FXO FXS VOICE/ FAX CHANNEL 3 VOICE/ FAX CHANNEL 5 E&M FXO FXS VOICE/ FAX CHANNEL 2 E&M FXO INTERNAL COMPOSITE LINK FXS VOICE/ FAX CHANNEL 1 MONITOR XMT RCV T1 DSU GND CHANNEL 10 CHANNEL 9 CHANNEL 8 CHANNEL 7 CHANNEL 6 CHANNEL 5 CHANNEL 4 CHANNEL 3 CHANNEL 2 (RS232/V.35) CHANNEL 1 (RS232/V.
Chapter 1 - Introduction and Description Channels 3 - 10 Connectors These DB-25 female connectors are used to connect the MultiFRAD to channel devices. These connections can be to either asynchronous or HDLC synchronous RS-232 data equipment such as multiplexers. Voice/Fax Channels 1 - 8 Connectors E&M Use the E&M connector to connect the MultiFRAD Voice/Fax channel to the E&M connector on an analog PBX (Private Branch eXchange) trunk when linking two PBX’s together. The E&M connector is an RJ-48 jack.
MultiFRAD 3000-Series User Guide Technical Specifications • Provides access to frame relay networks for SLIP, PPP, async and HDLC sync devices. • Trunk and Data ports may be configured as EIA-232 or V.35 • Trunk Speeds up to T1/E1 synchronous • 4MB DRAM • 16MB of flash memory Ethernet Port • One Ethernet Interface - 10Base-T (twisted Pair) RJ-45 connector Command Port • Single 19.2K bps asynchronous Command Port with a DB-25 female connector Composite Link (external) • Access Rate: 1.
3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Chapter 2 - Installation
MultiFRAD 3000-Series User Guide Introduction This chapter guides you through the unpacking and installation of your MultiFRAD. The installation procedure, provides step by step instructions on cabling and powering-on the MultiFRAD. Chapter 3 provides instructions on loading and configuring the MultiFRAD software. Unpacking your MultiFRAD 3000 Remove all items from the box.
Chapter 2 - Installation Valid Voice/Fax Channels The following are the only valid Voice/Fax channels that can be made at this time: • FXS to FXS • FXS to E&M • FXS to FXO • E&M to E&M For example, the FXS configuration at the local site can talk to an FXO configuration at the remote site. Cabling your MultiFRAD 3000 Cabling your MultiFRAD involves general cabling connections for all models, data channel connections, and Voice/Fax connections for models connecting to telephone equipment.
MultiFRAD 3000-Series User Guide 2 Connect the MultiFRAD to the COM port on a PC. Plug the DB-25 male end of your serial cable from your PC into the Command Port connector on the back of the MultiFRAD. 3 Connect one end of an DB-25 (female) cable to the Ext. Composite Link Connector on the back of the MultiFRAD (as shown in Figure 3). Connect the other cable end to your T1 CSU/ DSU or compatible link device.
Chapter 2 - Installation Voice/Fax Cable Connections NOTE: The E&M, FXS, and Ethernet ports are not designed to be connected to a Public Telecommunication Network. 6 If you are connecting a station device; e.g., analog telephone, fax machine, or Key Telephone System (KTS) to your MultiFRAD; connect one end of an RJ-11 phone cord to the Voice/Fax Channel 1 FXS connector on the back of the MultiFRAD and the other end to the station device. See Figure 5.
MultiFRAD 3000-Series User Guide E&M Jumper Block Positioning Procedure A jumper block exists for each voice/fax channel. The jumper block is to the right of each set of channel jacks. The jumper block contains 8-pairs of pins. The jumper plug fits over three pairs of pins on the jumper block. The E&M type number is labeled on the pc board. The jumper plug needs to be centered on the E&M type number. Perform the following procedure to change E&M jumper position.
3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Chapter 3 - Software Loading and Configuration
MultiFRAD 3000-Series User Guide Introduction This chapter will guide you through the installation and initial configuration of the MultiFRAD software included in your shipping box. Chapter 4 will provide a more detailed description of the software and it’s features. Loading your Software The following loading procedure does not provide every screen or option in the process of installing the MultiFRAD software.
Chapter 3 - Software Loading and Configuration 6. The next dialog box enables you to name the Program Folder for the MF3000 files. You can select the default name, MultiFRAD 3000, or name it anything you like; when done, click Next> to continue. 7. After all the program files from both disks are loaded, the Setup dialog box is displayed, enabling you to designate the COM port of your PC that is connected to your MultiFRAD.
MultiFRAD 3000-Series User Guide 9. Do you want to download default setup? dialog box is displayed. Click the Yes button to continue. 10. If your MultiFRAD is connected to a LAN and the network protocol is IPX, continue with the following steps (11 thru 14). If your MultiFRAD is connected to a LAN and the network protocol is IP, click IPX Routing Enable check box to disable IPX, then click OK and proceed to step 15.
Chapter 3 - Software Loading and Configuration 13. WAN: Enter the WAN network number for the Frame Relay WAN Port by clicking the Network Number box and backspacing through the default number and entering your new WAN Number. Make sure the WAN network number is the same as the MultiFRAD on the other end of the link. The WAN network number has to be assigned by the Network Administrator and must be unique throughout the entire inter-network.
MultiFRAD 3000-Series User Guide 22. If your MultiFRAD is going to be connected to a frame relay network with a Synchronous DCE device and External Clocking, click OK and proceed to step 23 to configure your data ports. If your Synchronous DCE device in your frame relay network requires External Clocking from the MultiFRAD, click on Internal Clock and set your Clock Speed. If your MultiFRAD is going to be used in a Point-to-point configuration, click PPP/SLIP and choose the Mode of the DCE device.
Chapter 3 - Software Loading and Configuration 23. The Data Port Configuration dialog box allows you to configure the data channels for PPP/ Frame Relay, for data over the Internet, or as a Hub over a frame relay network. The Encapsulation Type group determines how the data channel is going to be configured. If your MultiFRAD is going to be connected to a frame relay network or point-to-point, then accept the default Encapsulation Type of PPP/Frame Relay option.
MultiFRAD 3000-Series User Guide 25. If your data device is an Asynchronous device, then click the Asynchronous check box, and select the Baud Rate from the drop-down list. Also, select the Word Length, Parity, Stop Bits, etc. for your device. Refer to the user documentation for the parameters of the data device. If your data device is a synchronous device, ensure that the clocking and, if an internal clock is used, the Speed is correct.
Chapter 3 - Software Loading and Configuration 29 The Voice/Fax Channel Setup dialog box is displayed. The Channel Setup dialog boxes define the Voice/Fax channel interface, voice coder, fax parameters, and regional telephone parameters for each channel. Configure each channel for the type of interface you are connecting to. The Interface tab defaults to Channel 1 in the Select Channel group.
MultiFRAD 3000-Series User Guide If you want to dedicate a voice/fax channel to a point-to-point configuration; i.e., the device on a local channel will automatically call a specific channel on a remote MultiFRAD; click the Auto Call Enable option in the Auto Call group. Then enter the appropriate DLCI in the DLCI Number field. Change the channel number to the channel of the remote MultiFRAD you want to call.
Chapter 3 - Software Loading and Configuration 34. To change the call progress signaling for your Country/Region, click the down arrow and highlight your specific country or region. The Tone Pairs parameters change per your choice. Click OK to continue to building your phone directory database. 35. The Checking MultiFRAD dialog box is displayed. The Setup utility is "Ready to Download default setup Choose OK to proceed." Click OK to proceed. 36.
MultiFRAD 3000-Series User Guide 37. After writing setup to the MultiFRAD, the unit is rebooted. 38. During reboot, the BTG (Booting) LED will be on. Wait for the BTG LED to go off. This could take up to 90 seconds for the BTG LED to go off. 39. Win3.1 users - you are returned to your Program Manager where the MultiFRAD Program Group and Program Item (Windows icons) have been created. Win95/NT users - you are returned to your MultiFRAD 3000 folder which will be visible on your desktop. 40.
Chapter 3 - Software Loading and Configuration Detect and Map Your DLCIs 41. From the Setup dialog box, click the Frame Relay button. 42. A Frame Relay dialog box stating “MultiFRAD has detected and added following DLCIs” is displayed. Click the OK button. 43. A second Frame Relay dialog box may be displayed, stating “MultiFRAD has detected Management Type to be Annex A”. The Management Types are Annex A, Annex D, or LMI. Any one could appear in this dialog box. 44.
MultiFRAD 3000-Series User Guide 46. The Frame Relay DLCI Setup dialog box displays a number of DLCIs in the DLCI dialog box window. In the example, the Total DLCIs window shows 8 DLCIs detected by the Frame Relay network. Click a DLCI that you want to map. The Protocol Mappings, Port Mappings, and all the other groups become active. 47. If a Network Protocol was enabled during the loading of the software, the protocol mapping is activated.
Chapter 3 - Software Loading and Configuration 56. The Setup menu is displayed. Build Your Phone Directory Database Perform the following steps to construct your phone directory database. 57. Click Phone Book on the main menu. The Phone Directory Database dialog box is displayed. You will build your personalized MultiFRAD Phone Directory in the following steps.
MultiFRAD 3000-Series User Guide 58. Click Add to begin building your phone directory database. The Add/Edit Phone Entry dialog box is displayed. In the Station Information group, enter a unique phone number in the Phone Number field for one of the remote voice/fax channel you will be calling. For example, telephone number 101. This telephone number does not have to be a standard number of digits (7). The Description field for your local phone number is optional.
Chapter 3 - Software Loading and Configuration 60. Repeat steps 58 thru 59 for each additional phone number. You should enter one phone number for each remote channel that is enabled. When finished, click OK. 61. The Main menu is displayed. Click Download Setup. 62. The “Save Current Setup as User Default Configuration” is displayed. MultiTech recommends that you click the check box to save the user default configuration. Click OK to continue.
MultiFRAD 3000-Series User Guide 63. The Writing Setup dialog box is displayed as the setup configuration is written to the MultiFRAD. 64. After setup is written to the MultiFRAD, the unit reboots. 65. During reboot, the BTG (Booting) LED will be on. When the BTG LED goes off, you are returned to the Main menu. Your MultiFRAD is operational at this time.
3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Chapter 4 - MultiFRAD Software
MultiFRAD 3000-Series User Guide Introduction This chapter describes the MultiFRAD software with the intent to show you how to make changes to the configuration of your MultiFRAD. The major configuration parameters were established during the loading of the software (Chapter 3), and the MultiFRAD software and configuration utilities allow you to make changes to that initial configuration. The MultiFRAD software allows you to refine your configuration based on your network connections.
Chapter 4 - MultiFRAD Software MultiFRAD Configuration The MultiFRAD 3000-Series Setup menu consists of 12 buttons in which you can point and click, an Events window in the middle of the menu, and a status bar at the bottom of the menu. The 12 buttons allow you to display and change the protocol stacks, statistics, WAN port setup, Frame Relay parameters, data port configuration, enable applications such as SNMP Agent, Telnet Server, WEB Server, and assign a MultiFRAD password.
MultiFRAD 3000-Series User Guide Changing IP Parameters The IP Setup dialog box allows you change the IP routing capabilities, add or delete logical WANs, enable the DHCP relay agent, assign DNS address, and define default and static routes. The initial routing capabilities were established during the software installation. You can change IP routing parameters by clicking on the Advanced tab and changing, for example, the RIP Response Time or RIP Route Aging Time.
Chapter 4 - MultiFRAD Software when a topology change occurs) information which in turn speeds up the rate at which RIP will correctly map the current network topology. From the Ethernet IP Setup dialog box you can switch to the WAN IP Setup dialog box or the Advanced IP Setup dialog box. The WAN IP Setup dialog box allows you to disable or enable IP routing on the WAN port, change the port IP Address, mask, and remote IP address.
MultiFRAD 3000-Series User Guide The Routing option is normally checked; however, if you do not wish to have IP packets routed, then uncheck this item. If IP routing is disabled and bridging is enabled, IP packets are bridged; i.e., IP packets are transferred. The RIP option enables RIP based routing. RIP (Routing Information Protocol) is a protocol used among MultiFRADs to exchange routing table information. RIP is the most common protocol used in both IP and IPX networks.
Chapter 4 - MultiFRAD Software Changing IPX Parameters The IPX Setup dialog box controls the four frame types, the WAN ports setup, and the advanced tab enables IPX routing, auto learn of Ethernet network numbers, and the distributed name of the MultiFRAD. In IPX based networks using Ethernet, LAN segments can support the use of four different Ethernet frame formats over the same physical link (provided each frame type has a unique network address as a virtual port).
MultiFRAD 3000-Series User Guide The IPX WAN Setup window allows you to enable or disable IPX routing on the WAN port, change the network number for the WAN port, change the default RIP and SAP timers, and optimize the bandwidth. The IPX WAN network number has to be the same on both ends of the link and must be unique throughout the internetwork. If a WAN port is configured in a point-to-point operation, both WAN network numbers have to be the same and unique.
Chapter 4 - MultiFRAD Software The Advanced IPX Setup dialog box controls the routing of the protocol and auto learn of Ethernet network numbers, defines the broadcast name of the MultiFRAD, and IPX filtering. If bridging of IPX packets is desired, IPX routing must be disabled and frame type support for the frame type must be enabled. If there is a server on the local segment, then IPX network number auto learn should be enabled.
MultiFRAD 3000-Series User Guide Changing Bridging Parameters The Spanning Tree Setup dialog box controls transparent bridging when the Bridging option is enabled. If there are any loops or redundant links in the internetwork, then Spanning Tree Algorithm option must be used. Spanning Tree is a method of transparent bridging, as opposed to source route bridging which the MultiFRAD does not support. The MultiFRAD defaults with one logical WAN port.
Chapter 4 - MultiFRAD Software WAN Port Setup The WAN Port Setup dialog box controls how the port is configured (i.e., frame relay or point-topoint). If the WAN port is configured for frame relay, then the mode of the port is synchronous. If the port is configured for point-to-point, then the mode can be either synchronous or asynchronous. If the mode is asynchronous, then the connection method can be either answering or dialing.
MultiFRAD 3000-Series User Guide Point to Point Setup The Point to Point Setup dialog box controls the WAN port protocol, dial on demand, and remote port setup. The WAN port protocol can be either Point to Point Protocol (PPP) or Serial Line Internet Protocol (SLIP). PPP is the more robust of the two protocols in that it allows the end-points to negotiate use of the link and protocol parameters in a standardized way and also allows for standardized encapsulation of the packets.
Chapter 4 - MultiFRAD Software Frame Relay Setup The Frame Relay dialog box displays the CIR Measurement Interval in milliseconds, the Management Type and details of that management type, and the number of DLCI’s that are active. The MultiFRAD can detect DLCIs and the Management Type when you are connected to an active frame relay service. So it is important that if you change any frame relay parameters, that the new parameters agree with the way your frame relay service is provisioned.
MultiFRAD 3000-Series User Guide If you click the DLCI button on the right side of the dialog box, the Frame Relay DLCI dialog box is displayed. If you have connected to a frame relay service, this dialog box should display your current DLCI numbers automatically. It also shows the protocol mappings of the highlighted DLCI, which data ports are mapped to it, and how you set up your Congestion Management, Mode, CIR, and Be values.
Chapter 4 - MultiFRAD Software When you click the OK button, the new DLCI appears in the DLCI’s window in the Frame Relay DLCI dialog box. When a DLCI has just been detected, or if you have just made a new DLCI, no data ports and protocols are mapped to it. The default Congestion Management, mode, CIR, and Be are displayed. You should verify these default settings with how your new DLCI is provisioned by you service provider.
MultiFRAD 3000-Series User Guide Compression can be enabled on a per-DLCI basis by clicking on the Others-Compression box. If compression is required, it must be enabled on both the local and remote ends of the PVC. To map a protocol to a DLCI (e.g., 17), return to the Main Menu and then click the protocol stack that you are using. In the lower left part of the protocol stack dialog box, a list of Logical WANs is displayed.
Chapter 4 - MultiFRAD Software We now have WAN IP address 200.2.12.1 from the IP protocol stack mapped to DLCI 17. Let’s say we also want to map a data channel to DLCI 17. The data ports that are already mapped to other DLCIs are grayed out. In our example, lets map data port 3 to DLCI 17. Simply click Port 3 in the Data Port Mappings group and an X appears in the box at the left of Port 3. Now we have both data port 3 and IP WAN address 200.2.12.1 mapped to DLCI 17.
MultiFRAD 3000-Series User Guide Data Port Configuration The Data Port Configuration dialog box allows you to change the parameters of the data transferred between the data device and the MultiFRAD. The MultiFRAD can transfer data between the data device and MultiFRAD in either synchronous or asynchronous mode. If your data device is an asynchronous device, choose the Configure Asynchronous option and configure the MultiFRAD to match your device.
Chapter 4 - MultiFRAD Software Changing Voice/Fax Channel Parameters The Voice/Fax channel parameters include the interface type and its options, voice and fax settings, and voice communications for the region of the world that the MultiFRAD resides in. The Channel Setup dialog box is accessed from the Main MultiFRAD menu. The Channel Setup dialog boxes contain three tabs that partition the channels into three categories, i.e., interface, voice/fax, and regional.
MultiFRAD 3000-Series User Guide FXO Interface The FXO Interface is used to connect PBX extensions or central office telephone lines. You also, need to select DTMF or Pulse dialing in the Regeneration field of the Dialing Options group. If you are unsure of the correct selection, contact the personnel in charge of your PBX or your local telephone company to determine whether pulse or DTMF should be used. E&M Interface The E&M Interface is used to connect PBX E&M trunks.
Chapter 4 - MultiFRAD Software Regional The regional tab controls the voice communications for the region that the MultiFRAD resides in. From the Country/Region drop-down list you can select the region or country for which you are configuring the MultiFRAD. The Tone Pairs group displays the tones used in the region you selected. The Pulse Generation Ratio group contains two ratios, the 60/40 is basically for the USA and the 67/33 ratio is for international applications.
MultiFRAD 3000-Series User Guide Changing the Phone Directory Database The phone directory database defines each FRAD Phone Number in your MultiFRAD network. To access this database you would click on the Phone Book button in the Main MultiFRAD menu. You can add, delete, or edit any entry in the database. The Station Phone Number window displays the Phone Numbers that are reachable from this voice gateway, and the Station Information group displays the details of that phone number.
Chapter 4 - MultiFRAD Software Others Setup Clicking the Others button on the main menu displays the Others Setup dialog box. This dialog box lets you enable SNMP Agent (the default is disabled) and set up all the necessary parameters; enable or disable various remote configuration methods such as TFTP (Trivial File Transfer Protocol) Server, Web Server, Dumb Terminal, and Telnet Server; and assign a Password to the MultiFRAD for Internet security.
MultiFRAD 3000-Series User Guide Enable Logging of Statistics Clicking the Log Setup button on the Others Setup dialog box displays the Log Statistics dialog box which lets you Enable/Disable Logging, set the time interval (in minutes) between logging, and either Log all Statistics or only those statistics that you enable (check) on this dialog box.
Chapter 4 - MultiFRAD Software Statistics The Statistics dialog box allows you to view statistics on the major events of the MultiFRAD. The Statistic dialog box changes depending on the way the WAN port is configured. If the MultiFRAD is configured in a point-to-point configuration, the button to the right of the WAN changes to PPP and the DLCI button will be grayed out.
MultiFRAD 3000-Series User Guide IP Statistics IP is a connection-less network protocol that resides in the network layer of a conventional OSI layered model. Depending on what is going on at the application layer, IP will typically use one of two transport layer protocols. User Datagram Protocol (UDP), a connection-less transport layer protocol used with TFTP or SNMP; and Transport Control Protocol (TCP) is a connection-oriented transport layer protocol used with FTP, Telnet, and SMTP.
Chapter 4 - MultiFRAD Software IPX Port Statistics The IPX Port Statistics dialog box displays information pertaining to the IPX Port, for example, the frame type used or the number of packets transmitted/received. IPX is a network layer protocol that is usually associated with Novell NetwareTM networks. It allows for encapsulation of four different frame types over a single physical LAN connection (provided each frame type has a unique network address): RAW (802.3), LLC (802.2), Ethernet II, and SNAP.
MultiFRAD 3000-Series User Guide SNMP Statistics The SNMP Statistics dialog box provides statistical information on Simple Network Management Protocol (SNMP). SNMP is an application layer protocol that facilitates the exchange of management information between network devices. There are three key components in SNMP: the devices that are to be managed, agents, and the network management systems. The managed device is the network device, like a MultiFRAD.
Chapter 5 - Remote Configuration and Management The WAN Port Statistics dialog box pertains to the traffic on the MultiFRAD’s composite link (WAN) port. The Statistics that fall into “Others” category relate to the physical layer between the MultiFRAD and the link device, i.e. the CSU/DSU. These statistics can be helpful in troubleshooting suspected problems at the physical layer, i.e., the WAN port itself, the link device (CSU/DSU), and any associated cabling.
MultiFRAD 3000-Series User Guide Data Port Statistics The Data Port Statistics dialog box displays statistical information, such as bytes or blocks received/ transmitted, for the various data ports. This window shows the statistics for all data channels. By highlighting and double clicking on a particualr port, you can view the individual channel statistics, as well as various hardware signals (CTS, RTS, DSR, DCD, DTR) and XON/XOFF status.
Chapter 4 - MultiFRAD Software Frame Relay Statistics The Frame Relay Management Statistics dialog box can be a useful tool for troubleshooting MultiFRAD installations and monitoring the performance of active links, and determining if the MultiFRAD is talking to the provider’s switch. The Polling Details section lists the various management frames sent and received. For every Status Enquiry Sent, a Status Response should be received from the network.
MultiFRAD 3000-Series User Guide When trying to troubleshoot a frame relay circuit, once it has been established that management frames are being sent and received, the next step is to determine whether the DLCIs are becoming active. This is dialog box that will give that indication. A FRAD needs to be present at both ends for the DLCI to be active. Keep in mind that the frame relay network tells the FRAD the status of the PVC with one of its status responses.
3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Chapter 5 - Remote Configuration and Management
MultiFRAD 3000-Series User Guide Introduction This chapter provides procedures for viewing or changing the configuration of a remote unit. Two methods are provided to access a remote unit; the first method is modem based and the second method is using IP. Within the IP method, three applications can be used: 1) LAN-Based using TFTP (Trivial lFile Transfer Protocol), 2)Telnet as a client application, or 3) a standard web browser on the Internet.
Chapter 5 - Remote Configuration and Management Verify that the Communication Type field is set for COM Port and the Select Port field matches the COM port of your local PC. In the Dial String field, enter the AT command for dialing (ATDT) plus the phone number of the remote MultiFRAD.
MultiFRAD 3000-Series User Guide LAN-Based TheLAN-based remote configuration requires a Windows Sockets compliant TCP/IP stack. TCP/IP protocol software must be installed and functional before the configuration program can be used. 1 You must assign an Internet (IP) address for the PC and for each node that will be managed by the configuration program. Refer to the protocol software documentation for instructions on how to set the IP addresses.
Chapter 6 - Warranty, Service and Tech Support 7 After you have changed the configuration of the remote MultiFRAD, click Download Setup to update the configuration. The remote MultiFRAD will be brought down, the new configuration written to the unit, and the unit will reboot. 8 Click Exit after the downloading is complete. 9 Double-click the MultiFRAD Configuration icon in the MultiFRAD 3000 program group to verify that the MultiFRAD is running.
MultiFRAD 3000-Series User Guide Remote Management This section describes typical client applications that can be used to configure the MultiFRAD remotely. It is important to note that although any subsequent changes to configuration can be made using these applications, the initial setup and configuration of the MultiFRAD must be done on the local PC, using the MultiFRAD software provided with your unit.
Chapter 5 - Remote Configuration and Management MultiFRAD Management Menu The MultiFRAD management menu provides two options; MultiFRAD Configuration and Remote User Database. The MultiFRAD Configuration options allow you to select the protocol stack, high or low level device drivers, applications, Mux data ports, filtering, priority, or system information. The Remote User Database option enables you to build and maintain a user database for remote access.
MultiFRAD 3000-Series User Guide Remote User Database The Remote User Database option from the MultiFRAD management menu allows you add and configure a list of users who will access the MultiFRAD remotely. After selecting Remote User Database (type 2 ) from the main menu, type A to add a new user to the database.
Chapter 5 - Remote Configuration and Management Click the word Login to gain access to the MultiFRAD. The following screen appears: Type supervisor in the User Name field (no password needed) and click OK. The MultiFRAD 3000 Configuration screen is displayed. Note: the first user to access the MultiFRAD will have read/write rights over the unit. All subsequent users will have read only rights, and therefore, some of the options within the Web interface will be inactive (i.e., will not be linked).
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3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Chapter 6 - Warranty, Service and Tech Support
MultiFRAD 3000-Series User Guide Introduction This chapter provides the information necessary for receiving service or support for your MultiFRAD. The chapter starts with a description of the warranty, and continues with instructions for contacting the Service department, Technical Support group, and various Multi-Tech internet resources. Limited Warranty Multi-Tech Systems, Inc.
Chapter 6 - Warranty, Service and Tech Support Tech Support Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, call 1-800-9722439. Please fill out the MultiFRAD information (below), and have it available when you call. If your MultiFRAD requires service, the tech support specialist will guide you on how to send in your equipment (refer to the next section).
MultiFRAD 3000-Series User Guide Service If your tech support specialist decides that service is required, your MultiFRAD may be sent (freight prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems. Include the following with your MultiFRAD: • a description of the problem. • return billing and return shipping addresses. • contact name and phone number. • check or purchase order number for payment if the MultiFRAD is out of warranty.
Chapter 6 - Warranty, Service and Tech Support 6. If you select Zmodem, the transfer will begin automatically. If you select another protocol, you may have to initiate the transfer yourself. (In most datacomm programs, the PAGE DOWN key initiates the download.) 7. When the download is complete, press ENTER to return to the File Menu. 8. To exit the BBS, type G and press ENTER. If you don’t know the file name 1. From the Main Menu, type F to access the Files Menu.
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3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Appendices
MultiFRAD 3000-Series User Guide Appendix A - Cabling Diagrams Command Port Cable 13 25 12 24 11 10 23 22 9 8 7 21 20 6 19 5 18 4 17 3 16 PIN NO. To COMMAND PORT Connector 15 1 14 PIN NO.
Appendix A - Cabling Diagrams Voice/Fax Channel Connectors 1 2 3 4 5 6 7 8 2 3 4 5 2 3 4 5 Pin Connections E&M 1 2 3 4 5 6 7 Description M E T1 R T R1 SG FXO Description FXS Description 2 3 4 5 N/C Ring Tip N/C 2 3 4 5 N/C Tip Ring N/C 87
MultiFRAD 3000-Series User Guide Trunk Cable 13 25 12 11 24 10 23 9 22 8 7 21 20 6 19 5 18 4 17 3 16 2 15 1 14 RS232C/V.24 * Link Cable PIN NO. To External Synchronous Modem/DSU Connector PIN NO. 1 1 2 2 3 3 4 4 5 5 7 7 8 8 15 15 17 17 20 20 25 25 CHASSIS GROUND (AA) TRANSMIT DATA (BA) RECEIVE DATA (BB) REQUEST TO SEND (CA) CLEAR TO SEND (CB) To MultiRouter Link 1,2 or 3 RS232C/V.
Appendix A - Cabling Diagrams Remote Configuration Cable PIN NO. To COMMAND PORT Connector PIN NO. 1 1 FRAME GROUND 2 2 TRANSMIT DATA (TX) 3 3 RECEIVE DATA (RX) 4 4 REQUEST TO SEND (RTS) 5 5 CLEAR TO SEND (CTS) 6 6 7 7 8 8 20 20 22 22 25 Male To DCE Device (Communication Device i.e.
MultiFRAD 3000-Series User Guide Appendix B - Regulatory Information Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial installation.
3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Glossary
MultiFRAD 3000-Series User Guide A Access: The T1 line element made up of two pairs of wire that the telephone company brings to the customer premises. The Access portion ends with a connection at the local telco (LEC or RBOC). Accunet Spectrum of Digital Services (ASDS): The AT&T 56K bps leased (private) line service. Similar to services of MCI and Sprint. ASDS is available in nx56/64K bps, where n=1, 2, 4, 6, 8, 12.
Glossary Bell Operating Companies (BOC): The family of corporations created during the divestiture of AT&T. BOCs are independent companies which service a specific region of the US. Also called Regional Bell Operating Companies (RBOCs). Bell Pub 41450: The Bell publication defining requirements for data format conversion, line conditioning, and termination for direct DDS connection.
MultiFRAD 3000-Series User Guide Circuit-switched Network: A technology used by the PSTN that allocates a pair of conductors for the exclusive use of one communication path. Circuit switching allows multiple conversations on one talk path only if the end-users multiplex the signals prior to transmission. Circuit switching: The temporary connection of two or more communications channels using a fixed, non-shareable path through the network.
Glossary Digital Data: Information represented by discrete values or conditions (contrast "Analog Data"). Digital Loopback: A technique used for testing the circuitry of a communications device. Can be initiated locally, or remotely (via a telecommunications device). The tested device decodes and encodes a received test message, then echoes the message back. The results are compared with the original message to determine if corruption occurred en route.
MultiFRAD 3000-Series User Guide Explicit Congestion Management: The method used in frame relay to notify the terminal equipment that the network is overly busy. The use of FECN and BECN is called explicit congestion management. Some end-to-end protocols use FECN or BECN, but usually not both options together. With this method, a congestion condition is identified and fixed before it becomes critical. Contrast with "implicit congesion".
Glossary H Handshaking: A process that two modems go through at the time of call setup to establish synchronization over the data communications link. It is a synchronization and negotiation process accomplished by the exchange of predefined, mutually recognized control codes. High-level Data Link Control (HDLC): An ISO standard, bit-oriented data communications protocol that provides nearly error-free data transfers. I Hexadecimal: A base 16 numbering system used to represent binary values.
MultiFRAD 3000-Series User Guide L LAPB: Link Access Procedure Balanced; based on the X.25 Layer 2 specification. A full-duplex point-to-point bit-synchronous protocol commonly used as a data link control protocol to interface X.25 DTEs. LAPB is the link initialization procedure that establishes and maintains communications between the DTE and the DCE. LAPD: Link Access Protocol for the D-Channel; based on the ISDN Q.921 specification.
Glossary Multiprotocol: A device that can interoperate with devices utilizing different network protocols. Multithreading: The ability of a software system to be able to handle more than one transaction concurrently. This is contrasted to the case where a single transaction is accepted and completely processed before the next transaction processing is started. N Nailed Connection: A permanent or dedicated circuit of a previously switched circuit or circuits.
MultiFRAD 3000-Series User Guide Point of Presence (POP): The central office's end points of the long distance carriers. Point to Point Protocol (PPP): A protocol that lets a PC user access TCP/IP (Internet member) using an ISDN terminal adapter or a high-speed modem over a standard telephone line. Port: A location for input or output data exchange. Computers, muxes, etc. have ports for various purposes. Primary Rate Interface (PRI): Used on ISDN.
Glossary Robbed Bit Signaling: The popular T1 signaling mechanism where the A and B bits are sent by each side of the T1 termination and are "buried" in the voice data of each voice channel in the T1 circuit. Since the bits are "robbed" infrequently, voice quality is remains relatively uncompromised. See "bit robbing". The robbed-bit signaling technique is used in D4 channel banks to convey signaling information.
MultiFRAD 3000-Series User Guide Synchronous Transmission: The transmission of data which involves sending a group of characters in a packet. This is a common method of transmission between computers on a network or between modems. One or more synchronous characters are transmitted to confirm clocking before each packet of data is transmitted. Compare to Asynchronous Transmission.
Glossary TSR (terminate and stay resident): A software program that remains active and in memory after its user interface is closed. Similar to a daemon in UNIX environments. Tunneling: Encapsulation data in an IP packet for transport across the internet. Twisted pair wiring: A type of cabling with one or more pairs of insulated wires wrapped around each other. An inexpensive wiring method used for LAN and telephone applications, also called UTP wiring.
MultiFRAD 3000-Series User Guide Index A I About the Internet ........................................... 83 About the Multi-Tech Fax-Back Service .......... 85 ASCII String ................................................... 22 Internet ........................................................... IP Statistics ..................................................... IPX Port Statistics ........................................... IPX Setup .......................................................
Index P PPP Statistics ................................................. 65 ProxyServer Software .................................... 38 R Raw (802.3) .................................................... Recording MultiFRAD Information .................. Regulatory Information ................................... Remote Address ............................................. Remote Configuration LAN-Based ................................................. Remote User Database .................................
