User's Guide

Contents
CHAPTER 1: PRODUCT DESCRIPTION AND SPECIFICATIONS .................................................................5
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RODUCT DESCRIPTION ..............................................................................................................................................5
Package Contents...................................................................................................................................................5
Interfaces................................................................................................................................................................5
Parts to be Supplied by Wireless Service Provider................................................................................................5
Parts to be Supplied by End User ..........................................................................................................................5
Antenna/RF Specifications .....................................................................................................................................7
AT Command Info ..................................................................................................................................................7
Phone Number for the Wireless Modem.................................................................................................................7
Network Access.......................................................................................................................................................7
Features..................................................................................................................................................................8
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PPLICATION OVERVIEW............................................................................................................................................9
Application Types...................................................................................................................................................9
Benefits/Features in Applications.........................................................................................................................10
Functions – GSM Modes......................................................................................................................................11
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PECIFICATIONS........................................................................................................................................................12
General Specifications......................................................................................................................................12
Electrical Characteristics ..................................................................................................................................12
Input/output electrical characteristics for external connections..........................................................................12
LED Indicators.....................................................................................................................................................13
RS232 15-Pin Connector Pinout..........................................................................................................................13
CHAPTER 2: INSTALLATION..............................................................................................................................14
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ECHANICAL MOUNTING.........................................................................................................................................14
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LECTRICAL INSTALLATION & CONFIGURATION ......................................................................................................16
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OBILE PHONETOOLS...............................................................................................................................................19
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IRECT MODEM INSTALLATION................................................................................................................................19
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ERIFYING SIGNAL STRENGTH .................................................................................................................................19
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ERIFYING NETWORK REGISTRATION ......................................................................................................................20
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ESTING THE CONFIGURATION .................................................................................................................................21
CHAPTER 3: TROUBLESHOOTING...................................................................................................................22
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ROUBLESHOOTING EXAMPLES ................................................................................................................................22
Situation A: The modem does not answer through the serial link........................................................................22
Situation B: The modem always returns «Error» when trying to issue a communication...................................23
Situation C: The modem always returns «No carrier» when trying to issue a communication...........................24
CHAPTER 4: SAFETY ............................................................................................................................................25
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AFETY.....................................................................................................................................................................25
General Safety......................................................................................................................................................25
Vehicle Safety .......................................................................................................................................................26
Your Responsibility...............................................................................................................................................26
CHAPTER 5: WARRANTY AND REPAIRS........................................................................................................27
Multi-Tech Warranty Statement ...........................................................................................................................27
Repair Procedures for U.S. and Canadian Customers ........................................................................................27
Repair Procedures for International Customers (Outside U.S.A. and Canada)..................................................28
Repair Procedures for International Distributors ...............................................................................................28
Replacement Parts................................................................................................................................................28