® MultiModem EDGE External Wireless Modem MTCBA-E MTCBA-E User Guide
User Guide for MultiModem® EDGE External Wireless Modem Models MTCBA-E P/N S000304G, Revision A Copyright © 2005 by Multi-Tech Systems, Inc. All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Contents CHAPTER 1: PRODUCT DESCRIPTION AND SPECIFICATIONS .................................................................5 PRODUCT DESCRIPTION ..............................................................................................................................................5 Package Contents ...................................................................................................................................................5 Interfaces..............................................
CHAPTER 6: REFERENCE INFORMATION .....................................................................................................29 WIRELESS MODEM REFERENCE INFORMATION .........................................................................................................29 General.................................................................................................................................................................29 Disclaimer ................................................
Chapter 1 – Description & Specifications Chapter 1: Product Description and Specifications Product Description ##?## new below The MultiModem® EDGE wireless modem delivers some of the fastest cellular wireless data speeds by utilizing EDGE technology. It allows users to connect to the Internet and send and receive data up to three times faster than possible with an ordinary GSM/GPRS network making it ideal for highly data-intensive multimedia applications.
Chapter 1 – Description & Specifications If the antenna shipped with the bundled version does not meet your application requirements (for size, shape,mounting style, etc.), you may supply an antenna yourself. The antenna used must be of the correct frequency and must be a style appropriate to the application. See the Antenna/RF Specifications section below. Multi-Tech Systems, Inc.
Chapter 1 – Description & Specifications Antenna/RF Specifications Frequency RX Frequency TX RF Power Stand Impedance VSWR Typical Radiated Gain Frequency RX Frequency TX RF Power Stand Impedance VSWR Typical Radiated Gain GSM 850 869 to 894 MHz 824 to 849 MHz 2W at 12.5% duty cycle 50 ohms <2 0 dBi on azimuth plane GSM 1800 1805 to 1880 MHz 1710 to 1785 MHz 1W at 12.5% duty cycle 50 ohms <2 0 dBi on azimuth plane EGSM 900 925 to 960 MHz 880 to 915 MHz 2W at 12.
Chapter 1 – Description & Specifications Features • EDGE (E-GPRS) Class 10 operation • GPRS Class 12 • Quad-band GSM 850/900/1800/1900 MHz GSM/GPRS • Packet data rates up to 240K bps (coding scheme MCS-9, LLC layer, 4 time slots) • Embedded TCP/IP stack • Circuit-switched data (GSM) up to 9600 K bps transparent and nontransparent • Short Message Services (SMS) • SMA antenna connector and SIM socket • Desktop or panel mounting • GSM Class 1 and Class 2 Group 3 FAX • RS-232 interface sup
Chapter 1 – Description & Specifications Application Overview Application Types With circuit switched data rates up to 14.4K bps, the MultiModem GRPS Wireless Modem is targeted at applications that periodically need to send or receive data over a wireless network.
Chapter 1 – Description & Specifications Benefits/Features in Applications Short Development Time. The MultiModem EDGE Wireless Modem can make your device, machine, or system, communication-ready without hardware design changes. It is a complete, ready-to-deploy wireless modem. Because PTCRB and RF approvals have already been secured, regulatory delays will not impede the time-to-market for products that use the EDGE MultiModem. Short Message Services.
Chapter 1 – Description & Specifications Functions – GSM Modes MODE Standard Interface SMS Data Fax GPRS DESCRIPTION Dual Band Extended GSM 900 MHz Class 4 (2W) and GSM 1800/1900 MHz Class 1 (1W) Serial interface RS232. V.24/V.28 Autobauding function. AT command set based on V.25ter and GSM 07.05 & 07.07 Mobile Originated (MO) and Mobile Terminated (MT) SMS Mode Text & PDU point to point. Cell broadcast in accordance with GSM 07.05. Asynchronous 2400, 4800, 9600, 14400 bps. Mode 3.
Chapter 1 – Description & Specifications Specifications General Specifications Power Requirements Mechanical Dimensions & Weight 5 V to 32VDC; 400mA Average @5V, 1A Peak @ 5V 4.3" w x 2.4" h x 0.94" d; 4.2 oz. (11 cm x 6.1 cm x 2.4 cm; 119 g) Antenna Connection type: SMA jack Serial Connector: 15-pin RS232 SUB D female (DE15S) Pins: RS232 link, audio link, BOOT, RESET Power Connector: 2.
Chapter 1 – Description & Specifications LED Indicators TD. RD. CD. LS. Transmit Data. Receive Data. Carrier Detect. Line Status. TR. Terminal Ready. PWR. Power. Lit when modem is transmitting data. Lit when modem is receiving data. Lit when data connection has been established. Continuous “on” state indicates that the wireless modem is not registered on the network. Flashing state indicates registration on network. Off state. Modem is off (not ready) or in download mode.
Chapter 2 – Installation Chapter 2: Installation Mechanical Mounting To mount the Wireless MultiModem, do the following: 1. Obtain mounting screws (two are needed) that are appropriate for the surface on which you will mount the modem. The mounting screw on the connector end of the unit must have a screwhead no thicker than 2 mm. The allowable thickness is limited because the screw must fit beneath the RS232 cable. The allowable thickness of the other screw-head is not limited in this way.
Chapter 2 – Installation 3. Slide the mounting brackets into the corresponding slots on the backside of the modem chassis. NOTE: Some MultiModem units will be shipped with a single mounting bracket. Slide it through the channel on the MultiModem chassis and secure with screws. 4. Attach the modem with two screws to the mounting surface at the desired location on the equipment. Multi-Tech Systems, Inc.
Chapter 2 – Installation Electrical Installation & Configuration The wireless MultiModem requires the power supply connection to begin operation. It also requires a SIM card (Subscriber Identity Module) to operate on a GSM network. To install the modem, do the following: 1. Using your fingernail or a small wedging tool (e.g., a small screwdriver), pry off the SIM cover. 2. Insert the SIM card into the holder. 3. Verify that the SIM card fits into the holder properly and then replace the cover.
Chapter 2 – Installation 4. Connect a suitable antenna to the SMA connector (see specifications on page 5). Antenna Connector (SMA type) 5. Connect both sides of the serial and control cable (15-pin Sub D connector on the modem side). Serial & Control Connector To Serial Port of PC Multi-Tech Systems, Inc.
Chapter 2 – Installation 6. Plug the power supply cable into the modem. Fused DC Power Cable C Connect power (AC or DC). In-Line Fuse AC adaptor (Int’l) A Connect antenna. red wire is positive (+) AC adaptor (N. Amer. only) B Connect serial cable between modem & PC. 7a. For two-piece transformer power supply (International). • Connect the AC cord receptacle into the transformer block. • Connect the AC cord plug into the mains power outlet. 7b.
Chapter 2 – Installation Mobile Phonetools For initial configuration of your wireless device, Multi-Tech offers a Windows® based mobile Phone Tools application. To load mobile Phone Tools, click on the mobile Phone Tools icon on your MultiModem CD and follow the on-screen prompts. Direct Modem Installation To install the Wireless MultiModem directly into the computer's Windows OS so it is independent of the mobile Phonetools program, use the "Add Modem" command or equivalent for your OS.
Chapter 2 – Installation Verifying Network Registration In this procedure, you will verify that the Wireless MultiModem has been registered on the wireless network. To do so, you will use the common communications program Hyperterminal. 1. Using the Hyperterminal program at the computer to which the Wireless MultiModem is connected, type the AT command AT+CREG?. A value for the modem’s network registration status will be returned. 2.
Chapter 2 – Installation Testing the Configuration Description AT Commands Response Returned Comments AT+CPIN =1234 OK PIN Code accepted +CME ERROR : 16 +CME ERROR : 3 Incorrect PIN Code PIN already entered (with +CMEE : 1 mode) modem synchronized on the network synchronization lost, re-synchronization attempt Modem not synchronized on network.
Chapter 3 – Troubleshooting Chapter 3: Troubleshooting Troubleshooting Examples Situation A: The modem does not answer through the serial link If the Wireless MultiModem does not answer through the serial link upon an attempted transmission of data or voice signals, see the table below for possible causes and solutions.
Chapter 3 – Troubleshooting Situation B: The modem always returns «Error» when trying to issue a communication If the Wireless MultiModem returns a message of error upon an attempted transmission of data or voice signals, see the table below for possible causes and solutions. Solutions for “error” message situations If the modem returns Then ask … Action Error Is the modem registered on the network? Follow “Verifying network registration" procedure to be sure modem is registered on network.
Chapter 3 – Troubleshooting Situation C: The modem always returns «No carrier» when trying to issue a communication Solutions for “no carrier” message If the modem returns … Then ask … no carrier (esp. for data communication) Is the selected bearer type supported by the called party? Is the selected bearer type supported by the network? no carrier (esp.
Chapter 4 – Safety Chapter 4: Safety Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location.
Chapter 4 – Safety Vehicle Safety • Do not use your Wireless MultiModem while driving, unless equipped with a correctly installed vehicle kit allowing ‘Hands-Free’ Operation. • Respect national regulations on the use of cellular telephones in vehicles. Road safety always comes first. • If incorrectly installed in a vehicle, the operation of Wireless MultiModem telephone could interfere with the correct functioning of vehicle electronics.
Chapter 5 – Warranty and Repairs Chapter 5: Warranty and Repairs Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.
Chapter 5 – Warranty and Repairs Repair Procedures for International Customers (Outside U.S.A. and Canada) Your original point of purchase Reseller may offer the quickest and most economical repair option for your Multi-Tech product. You may also contact any Multi-Tech sales office for information about the nearest distributor or other repair service for your Multi-Tech product. The Multi-Tech sales office directory is available at www.multitech.
Chapter 6 – Reference Information Chapter 6: Reference Information Wireless Modem Reference Information General GSM reference documents: GSM 03.40, GSM 03.45, GSM 04.11,GSM 04.21, GSM 05.08, GSM 07.01, GSM 07.02, GSM 07.05, GSM 07.07. ETSI contact: Service: ETSI Secretariat F-06921 Sophia Antipolis Cedex, France e-mail: secretariat@etsi.fr The AT commands manual is available on the Multi-Tech web site: http://www.multitech.
Chapter 6 – Reference Information Data Cable Diagram, Wireless MultiModem with Voice Multi-Tech Systems, Inc.
