User's Manual
Table Of Contents
- _
- Contents
- Chapter 1 - Introduction
- _
- Front Panel
- Front Panel Description
- Back Panel
- Back Panel Description
- Typical Applications
- Connecting a Remote Site via Cable Modem
- Connecting a Local Site to the Internet
- Specifications
- Chapter 2 - Hardware Installation
- Hardware Installation
- Safety
- Unpacking the RF802EW
- Cabling
- Chapter 3 - Software Installation and Configuration
- Software Installation and Configuration
- Software Installation
- Using RouteFinder Setup Wizard
- Testing your Connection
- Chapter 4 - Telnet
- Using Telnet to Configure your RouteFinder
- Chapter 5 - RouteFinder Manager
- RouteFinder Manager
- General Settings
- WAN Ethernet Segment
- Async Port
- Remote Access-Remote Access Settings
- Enable IP Mapping - Virtual Server
- Port Settings
- Edit Login Script for Remote Access
- Writing a login script for IP Routing
- Modem String Settings
- LAN DHCP Server
- Routing Settings
- Routing Table
- Filter Settings
- Wireless Settings
- Refresh Device List
- Device Name and Password
- Save Settings to File
- Load Settings
- Upgrade Firmware
- General Diagnostic
- Chapter 6 - RouteFinder Monitor
- RouteFinder Monitor
- Running RouteFinder Monitor
- Refresh Device List
- Test Connection
- Terminate Connection
- Save to File
- Save Now
- Autosave
- IP Address/Name
- Event Messages
- TCP/IP Tab
- Time Tab
- Status Tab
- Statistics Tab
- Chapter 7 - LAN Client Settings
- LAN Client Settings
- Setting up Remote Access Clients
- Accessing a Windows NT Server
- Accessing a Novell Server
- Accessing a Windows NT Server and a Novell NetWare Server
- Accessing a Unix Server
- Make New Connection (Windows 2000 only)
- Chapter 8 LAN-to-LAN Settings
- LAN-to-LAN Settings
- Setting up LAN-to-LAN Routing
- Using the Find Computer command
- Using LMHosts
- Chapter 9 - Troubleshooting
- Troubleshooting
- Common Problems
- Chapter 10 - Service, Warranty and Technical Support
- Introduction
- Limited Warranty
- Addendum for North American Products
- Addendum for International Products
- Out of Warranty Repair Costs
- Software User License Agreement
- Technical Support
- Contacting Technical Support
- Recording RouteFinder Information
- Online Warranty Registration
- About the Internet
- Ordering Accessories
- Appendixes
- Appendix A - Regulatory Compliance Information
- Class B Statement FCC Part 15
- Appendix B - Tools for your RF802EW
- RouteFinder Monitor
- PING
- WINIPCFG and IPCONFIG
- TRACERT
- Appendix C - Cabling Diagrams
- Glossary
- Index
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Chapter 10 - Service, Warranty and Technical Support
Technical Support
Multi-Tech provides free technical support for as long as your product remains in service. Before
calling Technical Support, please read through the Troubleshooting chapter of this User Guide. Also,
ensure you have completed the Recording RouteFinder Information section below.
To contact our Technical Support group, use one of the following contact options, keeping in mind
that phone calls are handled with first priority:
Contacting Technical Support
...Using email ...By phone
France support@multitech.fr +(33) 1-64 61 09 81
India support@multitechindia.com +(91) 124-340778
U.K. support@multitech.co.uk +(44) 118 959 7774
Rest of World support@multitech.com 800-972-2439 (U.S. & Canada)
or +763-785-3500
Recording RouteFinder Information
Before placing a call to our Technical Support staff, record the following information about your Multi-
Tech RouteFinder.
Model no.:________________________________
Serial no.: ________________________________
Firmware version: _________________________
Software version: _________________________
Note the status of your RouteFinder in the space provided before calling tech support. Make certain
to include error messages, diagnostic test results, problems with a specific application, etc.
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
Online Warranty Registration
If you have access to the World Wide Web, you can register your Multi-Tech product online at the
following URL:
http://www.multitech.com/register